How long does the headhunter control me?

In the April 10, 2012 Ask The Headhunter Newsletter, a job hunter asks how to cut the cord to a headhunter:

If a recruiter gives a company your resume, how long are you tied to that recruiter concerning that company?

For several reasons, I recently lost what I consider to be a great opportunity with a small company, A. I am now accepting another good position at another company, B, but not the one I really wanted. In the situation with company A the recruiter was not very helpful and virtually non-responsive when I had questions, which I am learning is not unusual. I would like to approach company A again at a later date under my own representation. (Perhaps that is not the best attitude to have going into a new position, but my long-term career goal would be better served at company A.)

Can you please tell me how long this recruiter controls my resume at company A, and at what point the company may consider me without the original recruiter’s involvement?

My Advice

People get it into their heads that headhunters have some sort of magical powers, or that they control companies and jobs. It’s not true. The headhunter may have no rights at all if you contact company A on your own. A lot depends on what kind of headhunter or recruiter you’re dealing with.

To understand how to work effectively with headhunters, it’s important to know the differences between retained and contingency headhunters, employment agencies, job shops and career management firms. Also relevant are the kinds of contracts employers and headhunters use. Perhaps most important in this case is knowing how employers routinely deal with headhunters. It’s not complicated, but if you don’t know how employers manage headhunters you’ll never be able to manage them yourself. I cover all these issues and more (including how to find headhunters and how to leverage them to negotiate the best salary offers) in How to Work with Headhunters… and how to make headhunters work for you.)

How long company A would respect the recruiter’s involvement depends on a few things.

Did the recruiter send you to an interview with the company?
If no interview took place, I think you could reapply at any time without a conflict, though I’d probably wait a few months to avoid irritating the headhunter. If you had an interview, it depends on the company’s policy and on the contract it has with the recruiter–if there is one at all.

Did the headhunter give the company your resume?
Companies usually rely on an actual interview as proof of the recruiter’s referral. If the headhunter submitted your resume but there’s no interview, the headhunter probably has no claim to you. However, if the personnel office read and tagged your resume REJECT, and you then reapply on your own, the initial rejection may be invoked and you’re toast.

I don’t think it’s ethical to go around a headhunter who introduced you to a job and a company. But if that headhunter was not able to get you in the door for an interview, then he probably has no claim on you. You could approach the company anew on your own.

How about if the headhunter got you an interview, but you were not hired? The headhunter’s contract with the employer might earn him a fee if you are hired within a certain period of time. Here’s what I’d do to test the waters. Have a friend call the company’s personnel manager to find out what the policy about headhunters is.

How to Say It:

“I’d like to ask about your headhunter policy, but I’d rather not disclose my name. If I interviewed with you through a recruiter at one time [don’t say when–the less info the better], and then I came back to apply for a job myself, would you consider me without the recruiter’s involvement? What are your rules about that?”

Don’t make this call yourself. There is no telling how the personnel manager might react, and you don’t want this to backfire. (I see nothing inappropriate or unethical about someone calling a company to ask about its policy.)

Where confusion might arise is if the headhunter (or recruiter) works for a “job shop” or “consulting firm.” These businesses will recruit and hire you, put you on their own payroll, and assign you to do work at their clients’ offices. A contract protects the recruiter from company A “poaching” you without a fee, after the recruiter made the initial introduction. And that’s as it should be. The contract probably locks you out of company A for one or more years, unless the recruiter is involved. (There’s an entire section in the aforementioned book about job shops and how to protect your options when working with them. There’s also a section that answers the question, Can I fire the headhunter?)

The best way to settle this might be to notify the headhunter that you consider his involvement with you terminated. (While this is a powerful move, it might end your relationship completely.) There’s a special How to Say It section in How to Work with Headhunters about how to handle this effectively.

Know what you’re doing when you work with headhunters. A good headhunter can boost you into the next phase of your career. An inexperienced headhunter might frustrate you by being unresponsive, and your misunderstanding of his role could cost you a great job.

Have you ever had to cut the cord to a headhunter? What happened? Were you able to “get back in the door” at a company where a headhunter failed to get you an interview (or to get you hired)?

: :

Resumes: Job hunting suicide

The Wall Street Journal reports that you’re screwed if you’re looking for a job, in Your Resume vs. Oblivion. A guy at IBM who sells the systems employers use to process incoming resumes says that 90% or more of employers use sophsticated technology (“which can cost from $5,000 to millions of dollars”) to scan resumes.

So the Journal offers lots of insider tips about “How to Beat the ‘Black Hole’.” (Ain’t it funny how derogatory even the insiders are about Resume Hell? The Journal cleans up on its own job board, which wants you to submit all the resumes and applications you possibly can.)

Chief among the tips:

  • Copy the keywords from the job posting right into your resume. That way, the scanners will pick them up and your resume will fly right through the drek into the hands of many excited personnel jockeys who are waiting to call you up!
  • Keep the formatting simple, to make it easier for the scanners to read your credentials!

If you’re going to play this game, I’ll give you the best tip of all:

Copy the entire friggin’ job posting and paste it right onto the last page of your resume. That way you can’t get screwed by the software because it’s all in there!

Of course, there’s another solution entirely, that will thwart both the machines and the “millions” of competitors you’re facing:

Don’t use a resume at all. Here’s how to write a resume that’s designed to be tossed in the trash when you’re done, and still get the job — without ever showing it to an employer.

Like the guy at the end of the article says about a company whose HR director is too busy to read his resume, “What I’m going to do is turn up on their doorstep,” says Mr. Denton. “I really have nothing to lose.”

Sure he will.

The inside joke is, the hiring manager at that company is going to hire someone who was personally referred by a trusted contact. Not someone who sent in a resume.

Meanwhile, millions commit job hunting suicide every day when they swallow this drivel about “how to beat the machines” at the keyword game. They dutifully craft their resumes, pull the trigger, and lean into the mass grave.

: :

Update: Not all employers operate resume grinders. Mike R., an HR manager at a small manufacturing company, posted this comment on Recruitomatic & The Social Jerk (Or: Why you hate recruiters):

“As someone who does review every resume that is submitted (no keyword screens for us), one problem that I often see is that many people do not take your advice and explain how they will do the job profitably. In my job postings and contacts with candidates, I spell out what the person will have to do and achieve in the position to be successful. However, many people simply send me a standard resume, which gives me little clue to whether they can do the job. It’s almost as if their attitude is, I can’t be bothered to customize my resume to demonstrate that I can do the job, so YOU figure out whether I can do the job or not.”

Would you make it past this human screener who actually has a brain and behaves like a savvy businessman?

: :

Playing With Headhunters

In the January 24, 2012 Ask The Headhunter Newsletter, a reader gets calls from two different headhunters — who want to “submit” him for what seems to be the same job. How many headhunters should he work with?

A headhunter called yesterday about an interesting position. She is not ready to reveal her client until the client has seen my resume and expressed an interest. Today, another headhunter called about a position that sounds similar. (I can’t figure out who that employer might be). The second headhunter asked if my resume has been submitted to the employer. To the best of my knowledge, the answer is no, but the position from the prior day might be the very same job.

I have been confronted with this situation at least a few times. How should I handle it? How many headhunters should I work with at a time?

Here’s the short version of my advice: (For the entire column, you need to subscribe to the free newsletter. Don’t miss another edition!)

My Advice

My advice about this is in the PDF book, How to Work With Headhunters… and how to make headhunters work for you. Here’s a free preview straight out of the book, from Section 2: Working With Headhunters to Get Ahead. I hope you enjoy it!


Don’t confuse real headhunters with people who solicit your resume blindly. These might include employment agencies, job shops and HR recruiters who work within corporations. Many of these “headhunters” may approach you. Giving them your resume indiscriminately is like giving your credit card number to every telemarketer who calls. You won’t like having lots of recruiters working with you, especially if two or more of them give your resume to the same company.

If, somehow, multiple headhunters approach you at the same time, then you need to know just one thing: Do they each represent a different company? If yes, then you’d be looking at different job opportunities and it’s fine to work with all of them at once. There should be no overlap in their assignments and no conflict for you.

If there is an overlap, then one company is unwisely using multiple contingency headhunters to fill the same position. The company is putting its headhunters into competition with one another. That’s like assigning two sales reps to sell to the same prospect — the company reveals poor judgment and sloppy hiring practices. Even so, you can still entertain an opportunity, but you would be wise to let just one headhunter present you to the company. Otherwise, you will likely be rejected out of hand because the company could wind up in the middle of a fee fight.

Who would be due the fee if you were hired? If the company interviews you via two headhunters — even if it’s for two completely different jobs — and then hires you, it could owe the fee twice. Don’t get in the middle of it. Work with only one headhunter at a time with respect to a particular employer.

So the answer to your question has two parts:

First, understand that if a lot of “headhunters” are soliciting you, it’s probably not wise to work with them because they have not carefully selected you. They are merely interested in blasting your resume around, hoping for a hit.

Second, if two or more headhunters contact you about different jobs at different companies… (Sorry, this part is only in the newsletter… Don’t miss next week’s edition. Sign up now. It’s free!)

You should insist that both headhunters disclose who their client is. It’s reasonable to agree that you will not disclose the opportunity to other job hunters — at least for a time. In any case, it’s not prudent or necessary to sign an agreement with any headhunter. If the first headhunter won’t trust you, then you don’t have a good enough reason to work with her.


The above section of How to Work With Headhunters… and how to make headhunters work for you is followed by these two Q&As:

  • Q: Is there a way to get multiple headhunters to call on me about legitimate job opportunities? (A: Yes…)
  • Q: What’s the secret to getting on a headhunter’s list? (A: Yes…)

How have you handled mulitiple headhunters? — especially if they called you about the same job. Did it pay off, or have you gotten burned?

: :

Get Hired: No resume, no interview, no joke

In the January 10, 2012 Ask The Headhunter Newsletter, a long-time reader ruminates about how stupid the recruiting and hiring process seems to have become. Employers aren’t really looking for talent — they’re shopping for mediocrity, using lists of keywords:

I’m a career changer and I’m finding it very hard to get past the recruiting agency or even the internal HR shell. I have a number of friends in similar situations in other fields and industries. Perhaps it’s the economy, or maybe it’s just the nature of the recruiting business, but it seems that these days if you don’t match a long checklist of criteria, you don’t have much hope. Many agencies even go as far as to specifically call this out in their ads: Don’t apply unless you meet all of these (10-15) criteria.

It’s a real shame, too, because it seems only natural that successful people will want to take on new challenges. But the recruiting practices of most companies lead them to search for candidates that have already done what they’re being hired to do, and who are content to continue doing the same. They seem to say, “Give me practiced mediocrity rather than a chance to find a star.”

Maybe that makes sense for a recruiter whose job is to maintain the status quo. But how does this produce truly exceptional performance or lead a company into the future?

I will continue to await the day when we try to measure each other by the limits we will have tomorrow, instead of those we had yesterday. In the meantime, thanks for your article The Horse’s Ass in The Rear-view Mirror, about how recruiters drive away a company’s best hires. It gave me faith that there are still people out there that hire people, and not tie racks or check lists. But what should I do next?

My Advice

This is even worse than you suggest. Stupid hiring practices are not a philosophical problem. This is a structural problem that’s destroying our economy from the inside out.

There are 14.2 million unemployed Americans and 3.2 million vacant jobs. That’s a 4:1 ratio, a 4:1 advantage to employers. But, “We can’t find people who match” is the refrain. Do the math. Those 14.2 million Americans are not morons, incapable of learning on the job, or worthless pieces of dung because they don’t have 100% of the right keywords on their resumes.

Reductionist recruiting

The problem is that employers have gotten sucked into a reductionist approach to recruiting and hiring that’s been foisted on them by job-board databases and recruiters and HR departments that have no idea “who” they’re looking for. They spend all day scanning buzzwords, driven by a fantasy of the perfect “match.” They’re not interested in people or in talent. Just in magic matches.

Consider the staggering cost of leaving those 3.2 million jobs vacant, because personnel jockeys can’t figure out who’s worth hiring — and because managers don’t know how to mentor, train, and bring those people up to speed. All that work — 3.2 million jobs — left undone.

There’s the hole in the economy.

The solution is teaching managers that management means hiring smart people and teaching them how to do the work. Management does not mean matching keywords and then sitting back while the peg fits neatly into the hole.

The problem is structural

The media feed the frenzy: “All those unemployed people are not qualified! They need new skills!” Well, “they” needed new skills in 1990 and in 1995 and in 2000. But “they” got hired anyway, and they did the work.

The problem is structural. This is the dominant “filtering” mechanism employers use. The problem is that employers really believe that, if they wait long enough, perfect hires will show up. The few headhunters who have brains, and the few employers who actually size candidates up for their abilities, are doing quite nicely, thank you.

The rest of the economy is sucking wind because work is left undone because managers aren’t managing. They’re waiting for the databases to spit out magic hires. It ain’t gonna happen.

Cut out the middlemen

Your challenge is to avoid the process that takes your keywords but ignores your ability to learn and to stretch. The alternative is simple: Cut out the middlemen — HR and the recruiters and the headhunters — and go directly to good managers you’d like to work for. Find out what work they need done, and show how you will do it. Show how you will boost their business and they will hire you.

Read that again: Go to good managers you’d like to work for. That means making choices before you approach anyone about a job. It means avoiding the cattle calls. It means avoiding waiting in line. It means avoiding asking for jobs from people you don’t know who don’t know you.

If you understand this, you have an advantage: Everyone else is diddling the job databases, while you’re out talking to a handful of managers you really want to work for who really want and need to hire you. No resume, no interview, no joke.

Here’s what to do next

Pick three companies or managers you really, really want to work for because they are the shining lights in their industry. Then describe (briefly) three problems or challenges each company really needs someone to tackle. (You don’t have to name the companies.) Post right here in the comments section — and I’ll show you what to do next to get in the door.

No resume, no interview, no joke.

: :

Ask The Headhunter in a nutshell

In the December 20, 2011 Ask The Headhunter Newsletter, a reader asks for ATH in a nutshell:

Can you please summarize the Ask The Headhunter strategy and explain the main differences between ATH and the traditional approach to job hunting? Thanks.

(This Q&A was such a hit last year that I’m reprising it — hope you enjoy it!)

The 4 “nutshell” tips are:

1. The best way to find a good job opportunity is to go hang out with people who do the work you want to do — people who are very good at it. Insiders are the first to know about good opportunities, but they only tell other insiders. To get into an inside circle of people, you must earn your way. It takes time. You can’t fake it, and that’s good, because who wants to promote (or hire) the unknown?

2. The best way to get a job interview is to be referred by someone the manager trusts. Between 40-70% of jobs are filled that way. Yet people and employers fail to capitalize on this simple employment channel. They pretend there’s some better system — like job boards. That’s bunk. If companies took more of the money they waste on Monster.com and CareerBuilder and spent it to cultivate personal contacts, they’d fill more jobs faster with better hires. There is nothing more powerful than a respected peer putting her good name on the line to recommend you. Deals close faster when the quality of information is high and the source of information is trusted. That’s why it takes forever to get a response when you apply “blind” to a job posting.

3. The best way to do well in an interview is to walk in and demonstrate to the manager how you will do the job profitably for him and for you. Everything else is stuff, nonsense, and a bureaucratic waste of time. Don’t believe me? Ask any good manager, Would you rather talk to 10 job applicants, or meet just one person who explains how she will boost your company’s profitability? I have no doubt what the answer is.

4. The best way to get a headhunter’s help is to manage your interaction for mutual profit from the start. Hang up on the unsavory charlatans and work only with headhunters who treat you with respect from the start. Instead of “pitching” yourself, shush and listen patiently to understand the headhunter’s objective. Proceed only if you really believe you’re a match. Then show why you’re the headhunter’s #1 candidate by outlining how you will do the job profitably for his client. Headhunters adopt candidates who make the headhunter’s job easier, and who help the headhunter fill the assignment quickly. (Coda: If you follow suggestions 1-3 carefully, you won’t need to rely on a headhunter. But if you’re lucky enough to be recruited, you need to know How to Work with Headhunters.)

That’s Ask The Headhunter in a nutshell. If you wonder whether it really works, take a look at comments from people who’ve tried it: Thank You, Masked Man.


[THIS 2011 promotion has EXPIRED]
Christmas Special
! This week only!

20% OFF !!!

 On my two PDF books when you buy the 2-Book Bundle!
(You must use discount code=JOLLY when completing your purchase to get the discount!)

Answer Kit: How Can I Change Careers? ($16.95)
How to Work with Headhunters ($39.95)

Regular price for the 2-Book Bundle: $48.95
This week only! Just $38.95!
That’s 20% OFF! — Save $10!

This special offer is good only on the 2-Book Bundle (not individual books).

ORDER NOW!
ONLY $38.95! That’s 20% ($10) OFF!

This limited offer is good only through Christmas!
Don’t miss it! The 2-Book Bundle makes a great gift!

Order Now & Save!

(Use discount code=JOLLY and click Update Cart when completing your purchase to get the discount!)


Why ATH works

What’s the main difference between ATH and the traditional approach? It’s pretty simple. The traditional approach is “shotgun.” You blast away at companies with your resume and wait to hear from someone you don’t know who doesn’t know you. Lotsa luck. (ATH regulars know that I never actually wish anyone luck, because I don’t believe in it. I believe in doing the work required to succeed.)

ATH is a “rifle” approach. You must carefully select and target the companies and jobs you want. It takes a lot of preparation to accomplish the simple task in item (3). There are no shortcuts. No one can do it for you. If you aren’t prepared to do it right, then you have no business applying for the job, and the manager would be a fool to hire you. This “rifle” approach is detailed in How Can I Change Careers?, which does double-duty for any job changer who wants to stand out in the job interview. (When you buy the 2-Book Bundle for $38.95 using discount code=JOLLY, you’re basically getting How Can I Change Careers for FREE, because How to Work With Headhunters normally sells for $39.95 by itself!)

How to be the stand-out candidate

I’ll leave you with a scenario that illustrates why the traditional methods don’t work well. You walk up to a manager. You hand him your resume — your credentials, your experience, your accomplishments, your keywords, your carefully crafted “marketing piece.” Now, what are you really saying to that manager? “Here. Read this. Then you go figure out what the heck to do with me.”

Managers stink at figuring that out. You have to explain it to them, if you expect to stand out and to get hired. Do you really expect someone to decipher your resume and figure out what to do with you? America’s entire employment system fails you every day because it’s based on that passive mindset.

The job candidate who uses the Ask The Headhunter approach keeps the resume in her pocket and says to the manager, “Let me show you what I’m going to do to make your business more successful and more profitable.” Then she outlines her plan — without giving away too much.

That’s who you’re competing with, whether she learned this approach from me or whether it’s just her common sense. Long-time ATH subscriber Ray Stoddard puts it like this:

“The great news about your recommendations is that they work. The good news for those of us who use them is that few people are really willing to implement what you recommend, giving those of us who do an edge.”

I hope Ask The Headhunter helped you get an edge in 2011. We will continue to discuss the details of the methods outlined above in upcoming issues of this newsletter. Meanwhile, here’s wishing everyone a very Merry Christmas, Happy Holidays (no matter what holidays you celebrate or where you celebrate them), and a Happy, Healthy, and Prosperous New Year!

Merry Christmas!How has ATH worked for you?

How have you used ATH to land the job you want, or to hire exceptional employees?

You’ve got no stories — just problems? Post those, too, and I’ll do my best to help (so will other readers!), both in our blog discussion, and in next year’s newsletters. I welcome you to pile on — please tell our community how we can help!

Meanwhile, here’s wishing everyone a very Merry Christmas, Happy Holidays (no matter what holidays you celebrate or where you celebrate them), and a Happy, Healthy, and Prosperous New Year!

: :

Sales Source: The best sales blog for job hunters

Meet Geoffrey James. He writes a sales blog that will help you land your next job.

“When you go job hunting, always remember that you’re selling!”

That’s the refrain from job counselors, coaches, resume writers and HR people. I don’t buy it, because “sales” is misunderstood as a task by most people. They think of selling as delivering a brochure — or a resume — and then reiterating what’s on it to the prospect’s (employer’s) face, while they stretch a big smile across their own.

That’s not selling. Selling — and job hunting the way I teach it — is all about focus and knowledge. When you’re job hunting, true selling is about focusing on the employer and addressing what he or she needs. And then it’s about using the knowledge you’ve developed to demonstrate how you will deliver.

True selling is not about you or your product. It’s about the other guy entirely. A truly good sales pitch is all about the person who needs something.

Geoffrey James gets it, and he’s been writing about sales for a long time. He used to author the Sales Machine blog for the now renamed BNet. And now he’s moved into more exciting territory, writing the Sales Source blog for Inc. magazine online.

James teaches you almost everything you need to know about sales to address an employer’s needs so he or she will want to hire you. Start with this incredible gem:

7 Steps to Closing a Deal Via Email: He should be charging for this stuff. If you’re going to follow up with an employer about a job you want, this is how you want to structure your e-mail. James even gives you tips about what not to put in it.

Check out James’ suggestion for how to instantly draw yourself into the employer’s world before your interview starts: Forget Small Talk: How to Craft the Perfect Icebreaker. (Forget about last night’s game or this morning’s big news story.)

Then graduate to Why the “Power of Branding” Is a Myth. I’m not the only other big mouth out here who says “branding” is totally misunderstood and a waste of time and breath. Before you spend another minute “creating your brand,” consider what James suggests: Your brand is what the employer experiences after you’ve worked there for a while. Trying to “brand” yourself to get an interview or a job just reveals you don’t know where the value is.

The Sales Source blog won’t give you career advice — not in any direct way. But if you study it, you’ll realize that you can bend the ideas James offers in almost every column — to help you get in the door, to convince an employer you can do the work he or she needs done, and close the deal on a job. Sales Source is about true selling. And it’s a lot of hard work. Just like that great job you want.

: :

You’ll never get hired if you’re self-employed

In the November 29, 2011 Ask The Headhunter Newsletter, a reader who’s run a business for years wants to know whether it’s true that the self-employed are unemployable.

I was on a discussion forum today where the consensus is that you’ll never get hired if you’ve been self-employed. Is that true?

I have had my own consulting business for the past 19 years. My original client base is drying up, but happily I have had some luck with a new market. I can definitely stay on my own, and there are good reasons to do so. BUT… I have not explored many job options over the years. Lately I have seen friends & neighbors get good-to-great jobs, things I would love to do professionally and personally. New challenges, terrific companies… and I find myself envying those folks.

I have been going on some job boards where I’ve seen jobs I would love to have. I’ve studied your approach and I feel confident that I could make good contacts with good companies. I know I would be a great, business-enhancing employee.

Then I came across that discussion forum today. Would it be hopeless for me to even try now? Given what you have written across-the-board, I feel like that forum’s assertion can’t be right. But I figured I’d rather ask you before embarking on a doomed-to-fail effort. (The people on the forum suggest all kinds of subterfuge to hide the “shame” of self-employment. I am very much against subterfuge!)

I have also read that people will “never get hired” if they’re over 50, stay-at-home moms, job-hoppers, or felons (!). I figure that, with the exception of the felons, there must be plenty of people in those categories who get good jobs. Yes?

Here’s the short version of my advice: (For the entire column, you need to subscribe to the free newsletter. Don’t miss another edition!)

My Advice

I’ll tell you what I said to a young man I know who is applying to colleges. He wants to study physics. Princeton is virtually impossible to get into and everyone has told him not to bother. But he wants to go to Princeton.

I told him that if you want to do something, then go after it like it’s the only thing in the world. Your goal is to succeed, not to worry or even to think much about the so-called odds. And you certainly should not listen to the comments and speculations of people who are afraid of failure.

Odds matter only if we’re talking about a population of people, because odds are descriptive of a population. They don’t matter much when we’re talking about an individual. Odds don’t prescribe the right action for an individual. That is, just because Princeton rejected 20,000 applicants is no reason not to apply. What matters is what one person is capable of doing — and what he’s motivated to do.

So, ignore and stop reading that stuff on the forums. Do what you want to do. Do it the best way you know how. People with their own businesses get hired. I don’t know how many, and I don’t care. Even if every single one of them has failed to date, your objective is to be the first one to succeed. If you think you can be a great, business-enhancing employee, that’s what matters. It’s better yet if you can demonstrate those qualities. That’s what will get you hired.

My advice is to ignore everything you’ve been told. Then go do what you set out to accomplish. Either smile or smirk at the naysayers. They don’t matter. They’re pretty pathetic. Failure in America is built upon their fears and chatter.

A 63-year-old reader told me last year she’d landed the new job she wanted — in part because she ignored all the discouraging things she’d heard about age being a obstacle. The young man I mentioned applied to Princeton. Will he get in? Will his outcome affect whether you pursue the jobs you want? Go for it. Stay away from the “You can’ts.”

Did anyone ever tell you you’d never get hired? What’s the secret to success in a “lousy” job market? (Hint: There’s no such thing as a job market.) Tell us what you’ve pulled off in the face of incredible odds — that’s what matters.

: :

Jumping Employment Gaps

In the November 22, 2011 Ask The Headhunter Newsletter, a successful executive who took time off then worked as a consultant says headhunters won’t touch him. What’s up?

I was an executive with a financial services software company for 20 years. I joined when it was a start-up. After the company was sold, I took a package and left, as did the co-owners and, eventually, all of the senior management. I have a five year gap in my resume after which I had a couple of consulting engagements, one of which lasted a year, the other approximately six months. I speak with recruiters frequently, but invariably the gaps prevent me from getting an interview. The recruiters will not even present me to the client. I would truly appreciate any advice.

Here’s the short version of my advice: (For the entire column, you need to subscribe to the free newsletter. Don’t miss another edition!)

My Advice

Most recruiters suffer from a buzz words syndrome. If the buzz words aren’t on your resume, then you’re not a candidate.

Happy Thanksgiving!Those recruiters obtain lists of “candidate criteria” from their clients, and they pattern-match those criteria to someone’s resume. My guess is that among those criteria are “stable work history” or “must be currently employed.”

You had a long, successful career building a company from the ground up. That’s trumped by “currently unemployed” only in the mind of a foolish recruiter.

If you had been as narrow-minded as those recruiters about whom you hired while building your start-up, the business would likely have failed. I’m willing to bet you hired people who spent time consulting or running their own businesses. You relied on your ability to recognize what people could do; you didn’t judge them on buzz words or on what they had done in the past. You probably hired people that others wouldn’t touch.

What I’m telling you is, those recruiters are helping you weed out companies you should not work for. I know this sounds like sour grapes, but think about it. We all have a selection process in mind that supports the way we live and work. We pick people and we make choices that reflect who we are and how we operate.

Now, think about what that means. You’re being rejected by recruiters and companies that are looking for “the perfect fit” to their narrow criteria. But when did you ever encounter “perfect circumstances” and “perfect solutions” to the business problems you faced at your start-up?

Kiss those recruiters goodbye, because they’re working for narrow-minded employers that you probably won’t be happy working for. Instead, track down insiders who work with the kinds of companies where you’d shine. Start talking to lawyers, bankers, investors, realtors, landlords, accountants, consultants and other folks who do business with dynamic, growing companies that want talent — not perfect fits to static job descriptions. (You and I both know there’s no such thing in either case.)

Those recruiters don’t work for the companies that will hire you. You will find your next employer through external consultants (like those I listed) who work with companies like the one you helped grow. The company that hires you next won’t be looking at the gap you’re facing — it’ll be looking at how effectively you can leap over that gap to help grow its business.

How did you leap over an employment gap? Did you ever hire someone with a gap? What the heck does a gap really say about a person, anyway?

Happy Thanksgiving!

: :

Half-Assed Recruiting: Why employers can’t find talent

In the November 15, 2011 Ask The Headhunter Newsletter, a job hunter who tries to take a personal approach to an employer is told to “go tell it to our website” in order to comply with federal rules:

Nick, this is a new one to me. Do we really need to apply online for positions before contacting anyone in a company, “to be compliant with government programs?”

Is this true, or are they using a federal smokescreen here? I made a personal inquiry about a job through LinkedIn, and they sent me to their website to apply. Here is the reply I received:

“In order to be considered for any of our positions at [Fortune 100 company] it will be important to apply to the position. To be compliant with our Govt programs, a candidate has to apply to the positions to be considered. Also, if you are interested in moving forward, can you please send to me a copy of your resume and I will send it over to our hiring manager.

Mary [surname omitted]
[tel omitted]
[e-mail omitted]
[Company]
Global Recruiting
BE VITAL in your career, Be seen for the talent you bring to your work. Explore opportunities within the [Company] Family of Companies”

When I did as I was told in the past and applied online at this company’s website, they immediately sent out a notice of rejection, thanking me for applying, saying they have no open positions at this time, and wishing me best of luck in my job search.

How do they expect to get good candidates?

My Advice

Many companies have policies requiring submission of an application online, even if they don’t cite federal law. (The feds require employers to document their compliance with equal opportunity hiring laws, and this may be why some companies like to have an online audit trail of applications.)

But what does this have to do with intelligent recruiting and hiring practices? Nothing at all. Employers can be total dumb-asses when it comes to hiring and recruiting, and still obey the law.

You’ve encountered a company recruiter who is more concerned about dotting i’s and crossing t’s than recruiting competitively. Telling you that the personal approach you took is inadequate, and to go fill out the online form, is not smart, competitive behavior. (I do give her credit for requesting your resume. But after you went to the trouble to make a personal contact, her suggestion is no more personal than filling out that online form.)

Even if this recruiter were to respond to you outside the confines of those online forms, she could still make sure that your application was properly documented — later. To answer your question, I don’t know how a company expects to attract “VITAL” candidates and to “see the talent you bring to your work” when the first order of business is to shunt them to the website, where applicants can do the HR staff’s adminstrative work — filling out forms and tracking applicants.

What you should do

Keep taking the personal approach. If you can make a good contact through LinkedIn, go for it — but don’t bother with contacts in the personnel department. Find a manager in the company who actually needs to hire someone. Establish mutual interest, and even get an interview if possible. If the discussion becomes serious, then you can submit the online stuff to satisfy the bureaucrats who had absolutely nothing to do with attracting you to the company. In the meantime, you’ve got the ball rolling with that hiring manager, ahead of your competition.

The personnel jockey who told you to go fill out the online form will be busy driving away good candidates — to her competitors.

Half-assed recruiting

Your experience isn’t unusual. Employers seem to have turned half-assed recruiting into a top-level strategy for turning away top talent. “Recruiting” has been reduced to running ads, telling people to fill out forms, and waiting for talent to show up. In New Jersey, lazy, mindless recruiting practices are getting companies busted for violating the law: See my blog posting, Employer Fined for Stupid Recruiting, about the first employer to be fined for posting a job that requires applicants “to be currently employed.”

I’ll keep saying it: Stories like this prove that the talent shortage is in the recruiting department and in the leadership of many companies. It’s why employers can’t find talent when we’re in the biggest talent glut in history. Goof-ball personnel jockeys send talent away, while foolhardy CEOs (see the aforementioned New Jersey story) would rather leave a job undone for three years than even consider jobless talent.

Did you go sour on an employer who wouldn’t give you the time of day after you went to the trouble to make a personal contact? Have you opened a door to introduce yourself to an employer, only to wonder, “Is there anybody in there?” What behavior do you see among employers that tells you they’re not doing this right?

: :

Reference Abuse: Don’t do it

In the November 8, 2011 Ask The Headhunter Newsletter, a seasoned professional takes employers and recruiters to task for demanding detailed references too soon:

I’ve noticed a disturbing trend lately: Recruiters are asking for detailed references before I even meet them or decide I’m interested in the job. They want multiple references before they’ll even present me for a face-to-face interview with their client. I don’t get it.

Mind you, my references are consistently stellar, so I’m not afraid of giving them out for a serious inquiry. But if I’m still collecting information on the job myself, haven’t met the hiring manager, and haven’t even had any serious discussions about terms and conditions, I don’t want my references to be bothered. When I direct them to LinkedIn, where I have strong references from former managers and peers, they aren’t pleased. They want to speak with someone in person.

What gives with this new fetish of checking references so early in the conversation, and how can I get seen by the hiring manager without having multiple agencies pestering my past managers “just in case” I might be a good fit on a particular job? I have always been taught that one’s references must be protected. Your thoughts?

Here’s the short version of my advice: (For the entire column, you need to subscribe to the free newsletter. Don’t miss another edition!)

My Advice

In some cases, headhunters and employers are just being more cautious — they can’t afford to make mistakes. They want to check candidates out thoroughly. But I think they’re making a mistake by asking for references rather than peripherally reviewing a potential candidate before initiating contact.

Whew — what does that euphemism mean? “Peripherally reviewing” someone? For a recruiter or headhunter, it means doing your homework by talking to people who know the candidate, to make sure you’re approaching someone who might truly be right for the job. Otherwise, don’t call the person. So my point is, the headhunter should check you out before even contacting you. That’s his job.

In other cases, when they ask for your references so early they’re fishing for new contacts — potential sources of additional candidates, or actual candidates themselves. (Ever see your references get recruited to fill a position you were being considered for? It happens.) You become a source, under the guise of being a potential candidate.

You have to use your judgment. A lot depends on how credible you feel the headhunter or employer is. I agree that it’s not prudent to let just anyone contact your references. Your references will get sick of the calls. Why put your references at risk? And that’s what I’d say to those who request the references. “Once you put some skin in the game, I will, too.” (See Take Care of Your References.)

Peripheral Review: The test of a headhunter

But lets explore further my point about peripheral review. This is something that inept employers and headhunters ignore: The very fact that a recruiter has contacted you suggests they have done their homework on you. They have good reasons to recruit you. That is, they have already checked your references — that’s what led them to you. Or — maybe not. Maybe they’re just fishing and they got your name out of a database. What then?

Well, then you’re wasting your time, because those recruiters aren’t doing their jobs. They want you to do their work for them. They want you to provide references that prove you’re worth recruiting. I think you see my point.

When an employer has a strong, well-founded interest in a candidate, they’re almost always flexible and respectful. They’ll work with you, and they will be sensitive to issues like this. They won’t be so insistent, because they don’t want to turn you off. They want to meet you.

If you don’t know the headhunter, and if you have never had contact with the employer — or they contacted you first — then there’s no reason to comply with unreasonable requests. Everyone has to ante up, including the recruiter and employer.

How do you get around this obstacle so you can talk directly to the hiring manager? You might not be able to. When a job opportunity comes to you, you relinquish significant control. But you can gain control by taking a firm stand. If this sounds overly aggressive, remember that no opportunity is real unless you are free to examine and judge it first. Be polite, but be firm. Try this:

How to Say It

(Sorry! This How to Say It tip is available only in the newsletter. Subscribe now! It’s FREE. Don’t miss next week’s extra content!)

Or, try this:

How to Say It

“Tell you what. You’re recruiting me. If you can provide me with the names of two people who endorsed and recommended me — That’s why you’re calling me, right? — then I’ll give you two more very good references. But if you don’t really know why you’re calling me, why would I give you more names?”

A good headhunter will defer to a candidate he’s serious about recruiting. The rest will hang up because you busted them. The best they can do is try to make you feel you must give up the goods if you want that good opportunity… it’s a classic sales ploy. Don’t let your references be abused.

(How can you distinguish a good headhunter from a lousy one? See The truth about headhunters.)

Just because a headhunter or employer asks for references doesn’t mean it’s time to hand them over. How do you use your references properly, and protect them from abuse?

: :