How to Say It: Pest, or manager’s dream?

In the September 8, 2009 Ask The Headhunter Newsletter we’re discussing follow-up phone calls to managers. You know — that call you’re supposed to make after you submit a resume and application form.

In the newsletter, a reader worries that such calls can turn the job hunter into a pest. What manager wants to be bothered with that?

I explain that you should make the call, but make it without sending a resume and without filling out any applications. Make the call first. Then I challenge you to figure out what you’re going to say on that call. (Want to know more? You would, if you subscribed to the newsletter. Sign up now (it’s free), and you’ll be ahead of the game next week.)

To plan what you should say to a manager, put yourself in the manager’s shoes. If you were a manager, what would you want to hear from a caller who wants to work for you? As the job hunter, What does it mean to talk shop to that manager? Think. Are you gonna be a pest, or the manager’s dream?

Upon introducing yourself (on the phone) to a manager who knows nothing about you and who has never seen your resume, what could you say to make the manager want to hire you?

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Readers’ Forum: You’re fired! Now come back for 20% lower salary!

The Ask The Headhunter Newsletter Readers’ Forum gets some doozies…

I was laid off 4 weeks ago in a reduction in force. Last week my former boss called to ask if I would come back — with a 20% cut in salary. I am really torn since I liked my job and the people I worked with. The job market is challenging so my prospects are not beautiful at this stage. But the layoff was hard and I don’t know that I can trust the firm or senior management not to lay me off again. What would you do?

Is this a second chance, or a dumb move for this reader? I can’t wait to see your advice.

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Mentors for Soldiers

On July 29-30 the US Army is welcoming almost 1,000 troops returning from Iraq at Fort Dix in New Jersey. They need mentors to help them back into jobs.

These soldiers will start their re-entry into the work force at a special two-day Career Fair. I’m happy to be giving the keynote presentation to help put them on the right track. Many other volunteers will be providing coaching and advice at that event, too.

The logo of Fort Dix features a soldier and the phrase The Ultimate Weapon. The Army gets it — It’s all about the people, not the hardware.

Once they leave the Army, these troops will be The Ultimate Workers.

It won’t be easy to do Q&A with 1,000 soldiers during a 40 minute presentation on July 28. So I’m inviting the troops to post their questions, comments, (rants!) on this blog thread. I invite Ask The Headhunter readers to join me in mentoring soldiers — putting our heads together to offer advice, guidance and any help we can.

Soldiers in transition: Please post your questions below in the Comments section. We’ll do our best to help and mentor.

Welcome home!

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Q&A: No connections, no opportunities

Question
As someone who’s rather “out of the loop,” living out in the country, I don’t have social or business connections with the folks at the in-city companies for which I should be working. Is there any best method for finding and approaching the decision-makers who have the problems that I certainly can solve?

Until now I’ve depended on the whims of personnel jockeys, but now that doesn’t work, the listed jobs being so few. Personally, I have no lack of work, but it’s all farm work on my farm, and leads to gaposis of the
resume. I’m sure that in spite of the absence of job listings, the problems are still out there, hidden from me. How do I best find them and the folks who need them solved?

Nick’s Reply
Gaposis… That’s a good one!

But there’s no excuse for gaposis in relationships… You can meet those people online. Through LinkedIn, through business/professional web sites that have discussion forums, and by e-mailing them after you’ve read an article in which they are mentioned.

Make a contact or two that way, and it’s worth leaving the farm for a visit to the big city ;-).

I have a similar problem. My office is out in the boonies. And I love it here. But I make time to go to the city (and to big towns!) and to hang out among the people who do the work I do (and want to do). Face time is more precious than online time… You just have to do it.

Did you go to college? Does your alumni association have a branch in a nearby city? Join, go, mingle. Don’t worry about meeting people at the companies where you want to work. A few “links” and soon you’ll be finding them.

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LIVE Ask The Headhunter WNYC Radio – July 16

Please join me again this week for LIVE Ask The Headhunter on WNYC public radio on Thursday July 16, 10:40am ET, on the Brian Lehrer Show. WNYC is at 93.9 FM, 820 AM — and “streaming live” on the web at wnyc.org. This is part of a weekly Ask The Headhunter Series during July…

*****UPDATE: Scroll down to listen to the recorded segment…

This week’s topic: The job boards.

  • What are they good for?
  • Do they work?
  • What are the success rates?
  • How can you make the most of them?
  • How do you avoid scams?
  • How do headhunters fit into the boards?

Bring your questions and please call in! You know how much I love talking about job boards… ;-) If you want to do your homework, here are some relevant Ask The Headhunter resources:

Job-Board Journalism: Selling out the American job hunter (from 2003 – but still valid as the day is long…)

CareerBuilder: Is it for Dopes?

The Dope on TheLadders (over 100 postings from readers about their, uh, experiences)

Uh-oh. A good job board?

Like they say in those ads… You decide! Please join me on WNYC Public Radio with Brian Lehrer.

***** UPDATE

Enjoy the audio! 20 minutes, no commercials. Post your questions… I’ll answer ’em… Post your comments and we’ll all learn something new…

 

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LIVE Ask The Headhunter WNYC Radio – July 9

Join me for LIVE Ask The Headhunter on WNYC public radio on Thursday July 9, 10:40am ET, on the Brian Lehrer Show. WNYC is at 93.9 FM, 820 AM. And on the web at wnyc.org.

Topic: Consulting gigs. How to get them, keep them and deal with the crunch in today’s economy.

And I’ll (surprise?) Brian by explaining how the consultant’s approach to sales should be the job hunter’s approach to job interviews.

***** Update

Enjoy the audio! 20 minutes, no commercials.

I’ll be doing a special Ask The Headhunter Q&A segment with Brian Lehrer on WNYC New York Public Radio each week during July. Next week: Job boards.

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How to work with headhunters… and save ten bucks

In my last post I asked whether you’ve ever squeezed more out of a headhunter… Did you ever successfully negotiate a higher job offer via a headhunter?

How to Work with Headhunters

Now I’m going to do something I’ve never done before on this blog, on my web site, or in the Ask The Headhunter newsletter… I’m going to plug a new Ask The Headhunter product… and save you ten bucks because you read about it here first. I’ll give you a discount code in a minute… worth $10 off.

Everything on all the Ask The Headhunter “channels” has always been free (for over 12 years) — articles, blog posts, tweets, tips, newsletters. (Ah, no sweat — you’re welcome. Thank you for helping me keep it interesting!) I hope it’s kept you ahead of your competition. But it’s also kept me limited to short pieces.

So I decided to break the word-count meter and actually pack all I could into one big topic: How to Work with Headhunters… and how to make headhunters work for you.

I’ve been working on this on and off for the past year. 130 pages might officially make it a book, but I call it a guide because it’s crammed with (subtitle please…) 62 myth-busting answers for fearless job hunters. (That’s you. Thanks for submitting all those in-your-face questions all these years and sometimes keeping me up at night.)

I filled it with almost everything I know about how you can work with, deal with and profit from headhunters. (I say almost because I’m sure that if you read it, you’ll come back here with questions that will make me realize there’s always something more I can teach you… So we’ll be covering more.) I also expose all those unsavory characters who call themselves headhunters but waste your time and make you feel worse than the HR machine does when it chews you up and spits you out… When you’re done reading, you’ll never waste a minute with them again.

What about how to squeeze a headhunter for a higher job offer? It’s in there. No one else has ever told you how to do it quite like this before… How to really qualify a headhunter? It’s in there. What kind of resume is best at making you the headhunter’s #1 candidate? It’s in there. A crib sheet? It’s in there. I had a blast writing every page.

Instant gratification? It’s in there — this is a PDF and you can download it instantly. But don’t expect some cheesy Word document. The design is lean and clean — more editors and experts combed over it than publishers ever assign to their authors. (I know because a big-time publisher put out my first book. This PDF looks better and packs more value!)

You can learn more about it and decide whether it’s for you by clicking the book cover above: Features, benefits, sample pages, the table of contents and so on.

About the ten bucks: If you’ve been following Ask The Headhunter all these years, you can get the edge first and get it for $10 less than the rest of the world by using this discount code when you order (I’ll leave the code active for a reasonable period of time).

Click here, then type in this discount code: tenoffblog

About those 62 questions I answer in the guide: I’m ready to answer more once you use those up.

 

How to say it to voicemail

When you’re job hunting, it’s hard enough coming up with something to say when you call a manager you don’t know. What will stimulate a peer-to-peer discussion that might lead to a job or to a good referral to another manager?

But when you get voicemail — that’s another level of anxiety. Take a look at this reader’s question about How to Say It:

“Repeated calls to a manager I don’t know get me nothing but the manager’s voicemail. I don’t want to have my caller ID coming up like I’m a stalker. I want to leave a voicemail message that will produce a call back. How do I say it when I’m talking to a recorder?”

In the new edition of the newsletter (June 16, 2009) I offer this suggestion:

“Hello! My name is Linda Jones. Mark Smith at Systems Inc. suggested I give you a call. I read the article in Widget Monthly in which you were quoted. You can reach me at 999 555-1212. I look forward to talking with you. Thanks.”

Never say anything about the substance of your call. Create an obligation: Always refer to someone you know in common. Stimulate interest: Allude to an article or event that reveals the person you’re calling is highly regarded. Do not make the call until you have a name in common and a credible allusion.

(There’s a new How to Say It in every edition of the newsletter.)

When you’re trying to get in the door, how do you leave voicemail that will ensure a return call? What works? (What fails?)

Devastation

It’s a daily story — getting fired, laid off, downsized. Sometimes someone expresses his reaction in a way that cuts to the devastation of the experience. But seeing the glimmer of hope changes all that. I hope you enjoy this note from a reader as much as I did. (What impresses me is his attitude. He said he got fired. He doesn’t sugar coat it. That says a lot about how he approaches his work.)

I believe this article (Getting Fired is a State of Mind) is one of the best I have read in a long time.  I just recently got fired and I have always been on the other side of things throughout my career. I have always been among the top 3% in reviews in all the other jobs I have had. Having said that, I cannot help but feel like a failure in some way. I have now been out of work for 1 month. It has been tough but I believe I should be getting a job as consultant [soon]… This has been hard for me to take and as you know this a bad economy. Your words inspired me to keep my head up. Thank you.

A lot of talented people have been unemployed for months or years. But the devastation of getting fired hits immediately and makes a person question his worth. Breaking this state of mind is crucial.

My response to him: You cannot be defined by your last employer. They are gone from your life. How can they define you? You are still you. What defines you is what you do next. Even if this new opportunity doesn’t pan out, keep moving forward. Do what you do best. That defines you every day.

We talk a lot here about how to land the next job. But this reader’s note makes me ask you, how do you deal with the devastation of getting fired, laid off, downsized, sent packing?

Just how stupid do you think employers are?

Employers hire on a bell curve. Most hires are pretty good, and they fit somewhere with most employees, on the fat part of the curve, doing their jobs, but nothing to brag home about.

Now and then, along comes an exceptional talent with skills and knowledge to put the experts to shame. He’s on the thin leading edge of the curve… maybe off it altogether. A guy with chops that young turks would kill for. Possibly a mentor to your entire company.

What’s a company to do with someone like that? Well… Does he have grey hair?

I’m 61 years old. I have 30 years’ experience, up to the VP level, in four of America’s top 10 ad agencies. My next logical career step is with one of the “Top 100” advertisers. I’ve sent letters to most of them and have never gotten a response, other than directions to go to their career website to view open positions and apply. Maybe this is a polite way to say I’m too old. I’ve mailed letters and an index card with my elevator pitch on one side and a grouping of impressive logos of  firms I’ve done advertising for on the reverse side. I’m out of ideas. Is there a way to get past the gatekeeper (in this case their careers webpage)?

I know my answer. What I want is fresh answers and advice for this reader from you.

He also mentioned in his note to me that over the past three years he applied to 750 companies online. Even if this guy turns out to be less than he suggests… don’t you think a handful of companies would interview him just to see if he’s for real? Just how stupid do you think employers are?