Hire older workers & keep them healthy

Hire older workers & keep them healthy

Health equals wealth: The global longevity dividend

Source: International Longevity Centre, UK
By Sophia Dimitriadis and Patrick Swain

hire older workersWe’ve become accustomed to our ageing population being presented as a bad thing. Dangerous rhetoric painting older people as disposable has become far too common, particularly since the start of the COVID-19 pandemic. The impact of ageing is portrayed as being overwhelmingly negative for our economy and society. Policy makers are so fixated on the direct costs of ageing that they fail to notice the significant and growing contributions that older people make.

This prevents them from fully realising the social and economic potential of older people – and from appreciating the potential longevity dividend. In countries that spend more in health, older people work, volunteer and spend more. Increasing preventative health spend by just 0.1% can unlock a 9% increase in annual spending by people aged 60+ and an additional 10 hours of volunteering.

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Nick’s take

In a recent Guest Voices column we learned that 60, 65, and 70+ year-olds can keep getting hired. This brief article from a UK longevity think tank explains why it’s good for companies to hire older workers and why keeping them healthy generates big bucks for nations in the G20. Don’t miss the more detailed report that you can download from the ILC website. Taking care of older workers pays off.

Do healthy older workers pay off in your world? What rhetoric have you encountered about the “costs” of hiring older people? Can you share an example of how aging employees pay off?

 

 

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Blowing Through Ageism: How to get hired at 70+

Blowing Through Ageism: How to get hired at 70+

ageismI have experienced ageism and blew through it — several times. Pretty much solidly employed all my life, I usually changed jobs by my own choice.

A short history of my careers

I was not terminated until 56 years old. I found a job a few months later, lost that, and then found another relocating from North Carolina to Texas. Then the terminations became relatively frequent.

By Don Harkness

I was laid off at age 63 and spent many months job hunting, taking a part time job in retail at 64 while still looking. At this point, I changed direction and decided to try recruiting. I networked into a new job and career path at 65. I was terminated at age 66. The next day I started a new recruiting job and was terminated three years later. This time I aimed for a part-time recruiting job, and quickly networked into one at 69 and worked until age 76 when I left on my own.

I would still be there if I’d not moved.

Lessons about ageism

There are some lessons about dealing with ageism I’d like to share based on my experience.

Most important, through all I’ve described, I got all my jobs but one via networking and personal contacts. The only successful job application I ever filled out was for the part-time retail job at 64. That was just to keep busy while I job hunted!

1. The personal-contact method is the best and most manageable way to go.

And for now, in this economy, it is the way to go. Any time spent acquiring, restoring, helping and growing your personal contacts is time not wasted.

Remember, when you get an interview, not only do you have a job opportunity, you have a networking opportunity. And that applies to both sides of the table.

2. Damn right, there’s ageism.

The best way to deal with ageism (or age discrimination in hiring) is to ignore it and work your plan the way you feel you need to, and do it via personal contacts. Personal contacts cut to the chase. They know you’re long in the tooth, so the people they refer you to know as well! If the employer doesn’t want older workers, your contacts wouldn’t refer you. So in essence, your contacts are running interference for you, vetting their contacts.

Learn from that. It means that if you are job hunting on your own, without contacts, you must add one key thing to your search criteria. You must limit yourself to employers who don’t give a shit about your age and, even better, those that actually value it and recognize your age is firmly bolted to experience they value.

How do you do that? Adjust your mindset. You are interviewing them with an aim to finding out their attitude about age. If you don’t like what you see and hear, move on.

3. If you want social justice and to eliminate ageism, bless you.

That’s time consuming, expensive and gets strongly in the way of the main objective, getting meaningfully employed. Taking your time to battle ageism fits perfectly into one of my favorite mantras: “Never try to teach a pig to sing. It wastes your time and annoys the pig.”

A really good way to combat ageism is to find your niche and, from there, help others land. In your new job, you can be a walking example that ignoring age is good business. You can ease the way for other “oldies.” Yes, I did this, as a recruiter for a company.

I think the best way to fight ageism is from the inside. Think about this the next time your employer asks you to interview a job applicant — and they’re an oldie.

4. Ageism swings both ways.

Keep this in mind: Ageism is a door that swings both ways. Be prepared to work for younger managers, possibly much younger.

Treat them as you want to be treated. Treat them as your boss. Look at them eye to eye, not down your nose. Park your ego.

If it works out right, your young boss will be perfectly aware you know more than they do. That’s why they hired you! I started working for younger people when I was 39 and it changed little after that.

5. Re-tool.

When I was laid off at age 63 from the computer industry, I did some thinking. High-tech is addicted to youth. I doubted my chances of re-landing in it. It would take intense effort and leaning hard into ageism. I worked 50+ years in software engineering and had ample personal contacts, but I knew this would be a grind.

The truth is, I’d had my fill. I took Social Security at 62. But I didn’t want to retire retire. So I decided to re-tool myself.

Rather than try the same-old thing again, I turned myself into a recruiter. That worked. Again, I did it with the help of personal contacts. This change in direction brought much into focus.

6. Focus.

Once focused on my new objective — to become a recruiter — not only did I make better use of my time, but I could help my contacts to better help me.

Despite much grumbling about recruiters, just about everyone knows a few recruiters. Talking with them got me in the door. The pace of my transition picked up. Was this easy? No, but it was doable.

In my case, I’m a 10th degree black-belt introvert. In a million years I’d never see myself doing this. But I did it. I’m not saying be a recruiter. I’m saying you can move out of a rigid habitual comfort zone. Focus on where you want to go next. If I can, you can.

7. Leverage your age. Pursue smaller companies that value expertise.

I not only changed my primary vocation, but eventually I changed industries. And size of employers, from mega-corporations to small and medium sized businesses. The last one was privately owned.

Both as a job hunter and a recruiter I can tell you that, if you are an older worker, give serious thought to focusing on small businesses. In a huge corporation you’re a statistic. In a small company you are a person, known by name.

And to quote the man who hired me, “I can’t understand the concept of ‘overqualified.’ Why would I turn aside someone with a lot of experience to offer?”

He did not give a hoot about anyone’s age.

If you go this route, you can turn age into an advantage. If, like me, you took Social Security early, you’ll find it not only frees you from chasing benefits, it will free a small business that hires you from messing up its health insurance costs. Believe me, for a small company the words “I don’t need your insurance” can be music to their ears — and for you, it’s a bargaining chip younger people can’t play.

8. Decide what you need.

I understand if you need a paycheck of a certain size. If that’s the case, this is a different discussion because it’s not specifically a problem of age. If you need money, my advice may not be for you.

But if you have some financial flexibility and what you need is to get back into the game, then do your financial homework. Know the difference between what’s nice to have and what’s necessary.

In my case, the “content” of my job has been more important than money. High on my list is an environment where I can work while being “retired” from B.S., stress and company politics.

I was pleasantly surprised at how shoving money and benefits out of the way empowered my job search and strategy. I hope you experience the same thing. I believe life is a trade-off. For everything you give up, you get something in return. Yeah, you may give up some pay, but you’ll get something in its place. If you decide what that is and what it’s worth to you, you may be able to find your way past ageism so you can work as long as you want to.

[UPDATE Feb. 18, 2021]

9. Get in shape

Get in shape” physically, mentally, spiritually, emotionally — but particularly physically. Get off your ass and get your mojo going. That really applies to all job hunters, but more so for oldsters! And don’t be surprised if you are talking with interviewers and hiring managers who need to do likewise.

There’s a lot of things in job hunting out of your control, which is why it can be so discouraging and energy draining. But getting and keeping in shape for the hunt is completely under your control and as such offers a sense of accomplishment. And that sense of accomplishment will greatly fuel your search.

If I can do it, so can you.

Sorry for pontificating. The gist of it is, age is an issue if you make it an issue. Stop chasing jobs, and start pursuing companies. Look for ones that equate experience with age. It won’t help you to apply — along with hordes of competitors — to job postings that will use a computer algorithm to select or reject you based on your “keywords.”

People who know you can help you. I’m now 81. Hold that thought. At 76 I was still working because I chose to work, and because I worked with employers that wanted the value of my expertise and age. If I can do it, so can you. Persist.

One more thing. At times I’m bored, drawn to using my business brain again, with urges to set up another part-time gig. My age never enters my mind as a reason not to. I still enjoy the fun thought of contacting someone and saying, “Hi Joe or Joanne, I’m 81 and…”


Don Harkness has been an active participant on the Ask The Headhunter discussion forum since 2004.

Don is a seemingly retired 81-year old warrior from a number of trades. A job hunter, hiring manager and recruiter, both domestically and Internationally, Don can relate to about any career situation you can name.

He worked 35 years for three Fortune 500 computer companies in the bowels of software R&D, mostly on the dark side as a Software Quality Assurance Manager. He lightened that up with tours as Program/Project Manager, Software Development Director, and sundry supporting functions in the computer industry. Don put frosting on that cake with 10+ years in I.T. recruiting. In addition to the school of life, he spent 4 years in the University of Science Math and Culture (U.S.M.C.) and holds an A.A. in Accounting and a B.A. in Business Administration. Don got off the merry-go-round and stopped working when he decided to, at age 76.

Copyright © Don Harkness 2020.

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We don’t need any stinking cover letters

We don’t need any stinking cover letters

A reader dreads having to write a cover letter for an employer, and asks what to do in the October 20, 2020 Ask The Headhunter Newsletter.

Question

cover lettersI hate cover letters. I don’t know how to write a decent one, all the online help I’ve seen is banal garbage, and frankly I’d rather chew on broken glass than go through the agony of trying to think up a bunch of “toot-your-own-horn” baloney to spit out in a cover letter. But in the process of applying for jobs, oftentimes a cover letter is required. Any suggestions?

Nick’s Reply

A sales manager I know forbids his sales team from responding to requests for quotation (RFPs). “If all you’re doing is sending out prices for our products, you have no idea what the customer’s problem is, where it hurts. You can’t win by sending out RFPs and playing How-Low-Can-You-Go?”

Likewise, when applying for a job, you can’t win by sending out resumes and cover letters, then expect the employer to figure out whether to interview you or some of the other 2,000 applicants.

What’s better than a cover letter?

Once you hand over your resume or cover letter, you are out of the picture. You cannot defend your cover letter while HR and the hiring manager read it. You cannot assess what the manager really wants and needs — the job description is not enough. When you submit your cover letter, what you’re saying to that employer is, “Here. Read this. Then figure out what to do with me.” Employers stink at that!

Avoid confusing the employer with your entire kitchen sink of credentials and experiences even if they ask for it! To get in the door, you must offer just the two or three skills (from your huge arsenal) that will address the manager’s specific problems — “where it hurts.”

It’s an offer that no other job candidate will make.

Make this offer

Don’t spend hours “crafting” a cover letter based on guesses about what might impress the employer. Instead, offer 10 minutes of your time. Ask the manager to tell you “where it hurts.” Then deliver — yes, on the fly — three ways you can make it better.

“As a rule, I do not submit cover letters because they are a one-way recitation about me. To help you, I need to know a bit more than what’s in the job description — about the problems and challenges you need your new hire to tackle. I’d be happy to invest in a 10-minute call to discuss this. Based on a preliminary study of your business, and on what you tell me during our call, I believe there may be at least three things I can bring to the job that would materially affect the success of your operation. If I can’t demonstrate that during our brief talk, then you should of course not hire me, or even do a full interview. Would you like to schedule 10 minutes to roll up our sleeves and talk shop?”

Is this risky? I think it’s riskier to pretend a cover letter will get you in the door. Think about the best way to communicate this offer. Put it into words you are comfortable with.

You can deliver the above offer in an e-mail but it’s better via a phone call. You can also do this via a third party. Someone the employer trusts can suggest that the manager have this brief discussion with you — one of its employees, consultants, customers, vendors or other friend of the company.

Weed out tire-kickers

By the way, those “three things” you could do? Describe very briefly, but provide no details. If they press you, invoke the 10 minute limit you both agreed to. “I have another commitment so I have to run, but I’d be happy to flesh out the details with you in a proper job interview. When is good for you?”

This is a great way to weed out tire-kickers who want applicants to invest time and effort that they won’t invest themselves. Of course, you will have to do a bit of work in advance to pull this off. Suggesting specific ways you can do the job profitably will not be easy. But if this opportunity isn’t worth your time to do that, then this employer and job are not worth the time and guesswork to write a cover letter.

Remember: While they are judging your compliance with their hiring process, you must judge them, too, on how they pick their candidates. Are they ready to roll up their sleeves and talk shop for a few minutes, or are they too busy eating cover-letter and baloney sandwiches?

Do you need a cover letter to apply for a job? Do you know something better? If you don’t use cover letters, how do you get an employer’s attention?

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Ghosting: Hard lessons about recruiters & employers

Ghosting: Hard lessons about recruiters & employers

Two readers frustrated about ghosting by recruiters and employers learn how to apply two tests, in the October 13, 2020 Ask The Headhunter Newsletter.

Question #1

ghostingTwice in the last month or so I’ve gotten LinkedIn mail from recruiters who were really excited about my background and wanted to talk to me about a position that would be right up my alley. I’d reply offering a date and time to talk. Both times I was ghosted. LinkedIn’s utility for job search continues to take a nosedive. “There oughta be a law!” How can I judge what’s real and what’s spam?

Nick’s Reply

We all know recruiters will waste your time. The hard lesson is that you can do something about it.

Job seekers get too excited when a recruiter comes knocking. They so want an “opportunity” that they fail to judge the recruiter and the solicitation. You can save loads of time and heartbreak with a quick, simple test.

To test a recruiter’s credibility, force their hand early.

The phone-call test

When a “recruiter” solicits you effusively, gauge their enthusiasm with a phone-call test. Invite them to talk on the phone. Ask for their number. (Don’t give yours.) 95% will ghost you simply because they’re part of a boiler-room operation and they have no idea whether you’re a match for the job. If they fail this phone-call test, forget them. On to the next!

For anyone that thinks this could cost you an opportunity, let me show you why it won’t.

To a real recruiter or headhunter, you’re worth a fee of 15-25% of your starting salary if they can place you. So, if you’re hired for $60,000, the recruiter stands to make up to $15,000 in fees. That’s a lot of money. If the headhunter is “really excited” because you’re really a good candidate for the job they’re working on, they’d never risk losing $15,000 by not talking to you!

Hard ghosting lesson #1

95% of “recruiters” and the “opportunities” they hawk aren’t worth spit. Learn the hard lesson: It behooves you to use the phone-call test on each one that comes along.

Question #2

Two weeks ago, I did five interviews in two days. One of the interviews was dropped on my calendar at the last minute (same day), but I cooperated. I felt the interviews went well. I sent thank you notes to everyone. I did not hear anything back that week. I followed up the following week, heard nothing. Followed up last week, still nothing. They’ve gone completely ghost. Is there any good way to deal with this?

Nick’s Reply

We all know employers and HR insist that job seekers jump through hoops. After you’ve performed for them, they ghost you. The hard lesson is that you can push back early in the hiring process.

While you complain you’re getting no updates or replies, the conventional wisdom is that you must “chill and wait” because “these things take time.”

Sure they do! And the managers and HR are all very busy. Professional courtesy is not optional. They have an obligation to respond to you while you’re waiting because you’ve already extended the courtesy of your time to them.

What can you do about a corporate habit of disregard? You must set standards, let employers know what they are, then expect them to perform just as they expect you to.

The protocol test

Whenever you think it’s appropriate during an interview, test their hiring protocols. Ask what their feedback practices are, and who is responsible for keeping you apprised. Expect specific answers.

  • “When will you follow up with me?” (Date, time)
  • “If I inquire after a week or two, who will respond to me?” (Name, title)

There is nothing unreasonable about these questions. You have invested time at their request. Let them know you expect the same. If they don’t answer candidly, expect ghosting is the policy and be brutally honest with yourself — don’t expect much from this company. On to the next!

(Imagine you get the job and, after you’re assigned a project, you ghost your boss and ignore requests for project updates. Is there really any difference? It’s all about responsibility and integrity.)

Test recruiters, test employers. Then adjust your willingness to engage based on how they perform. Recruiters and employers who do what they say they’re going to do demonstrate integrity and responsibility. They will be few. They are worth your time.

Hard ghosting lesson #2

The hard lesson about ghosting is that you’ll have time to engage with the best only if you know how to test and avoid the rest.

Let’s make a list. What hard lessons have you learned? What standards do you actually apply when dealing with recruiters and employers? What are your inviolable rules?

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What education does the employer want?

What education does the employer want?

A reader isn’t sure a new college degree or other education is going to guarantee a career or a job, in the October 6, 2020 Ask The Headhunter Newsletter.

Question

educationI’m thinking of making a significant shift that would lead to better pay and an overall more satisfying career in a different kind of job. To make the change I might be able to get away with some certification programs and continuing education. However, I’m also considering getting a master’s degree because that seems to be an important credential for “getting in.” Any approach I take will cost money and time, in some cases a lot of both! How do I decide which way to go?

Nick’s Reply

I’m going to tell you something that should be very obvious, but I don’t expect you’ve already considered it because our employment and education systems have brainwashed you. First, let’s get some basics out of the way.

Selling education by the pound

The education industry (make no mistake, it is an industry) goes to great lengths to market its product. The marketing strongly implies that the degree leads to the job. Students have learned to shop for degrees by the pound: a certification, a bachelor’s, a master’s. How much “great job and salary” do you want? People with specific jobs and careers in mind easily swallow the bait, hook, line and sinker.

A new college degree can be a very risky bet unless you’re aspiring to one of the “professions” which require rigorous training and credentials. I’m referring to the law, medicine, accounting, engineering and the like – although you could theoretically pass a Professional Engineer exam or pass the bar exam without going to school. (I didn’t say it would be easy!)

But you probably know new law school or engineering grads that can’t find work. Did they not buy enough education?

Who’s really paying for the education?

When you have a specific career goal in mind, the product you’re buying is not education or a degree. The real product is the job you want. This means one thing matters more than any other: What education does the employer want?

In other words, you should remember that who’s really paying for that degree (or certification) is the employer that hires and pays you for it.

Although in general a college degree means higher income, degrees may not be required for good incomes in every career — or even in the job you want. A good education is valuable for many reasons, and it can enhance a career (and your income) dramatically. But, don’t expect that getting a degree is going to guarantee you a better income or a better career.

Don’t expect an employer to buy the career promises a school sold you.

What to do

How a degree-less job seeker gets the job:
No College Degree, No Problem
Before you assume, for example, that you need an MBA in finance to get a job in investment banking, or a computer science degree to design software, consider who’s “paying” for that degree. Pick the industry, company and job you want. Then go talk to the relevant employers and people who do the work you want to do.

Ask them what sort of education is necessary, sufficient and useful. Thousands or hundreds of thousands of dollars could hang on the answers.

I don’t mean you should read the academic “requirements” on the job description. Go talk with the hiring managers and people who already do the work you want to do. Discover the nuances. Get insight. Get insider advice.

You might even ask what kind of education pays off best when you apply for the job you want. Then pursue that education.

There’s still no guarantee of a job, but at least you’re partnering with the “other customer” that’s indirectly paying for your education.

Get past the marketing of education

Popular business magazines regularly run rankings that list the college degree programs (e.g., MBA) and schools that deliver the most bang for the buck. They list salaries and job titles obtained by graduates. Big deal. What they fail to discuss is all the other ways talented people can be successful. Many schools don’t prove that they really know what employers want.

If degrees were directly tied to jobs, schools would guarantee you job opportunities. Instead, they market the often nebulous relationship between a degree and a job.

Don’t misunderstand me. I don’t knock education. I believe a college education for its own sake can make most people smarter and better overall, if only for the broad exposure to knowledge, ideas, critical thinking and problem-solving tools it provides. We’ve all seen the surveys which show that, generally speaking, people with college degrees earn more than those without them. But, I really get bugged when schools and the media market “the relationship” between degrees, jobs and income.

Necessary and sufficient qualifications

Depending on the person and the situation, it’s not always clear that a degree (or yet another degree) is necessary. I’ve known many people, including law and medical school grads and freshly minted MBAs, who are disappointed that the degree they worked so hard to earn hasn’t gotten them a job or higher incomes. (See MBA Students Get Thrown Off Course in Bloomberg Businessweek.)

While a degree may be necessary, it may not be sufficient. That is, you need something more. That may be experience, apprenticeship or just an employer willing to take a chance on you.

Or, a degree may not be necessary if you have other qualifications that are sufficient.

Only the employer really knows.

Ask the employer

So, before you invest loads of time and money to get a degree, talk to people who do the work you want to do, and to their managers. We’re probably talking about several companies. Ask which credentials really matter to them and why. Which credentials would most likely pay off if you applied there for a job?

If you’re going to school because you want to learn for learning’s sake, that’s wonderful. But, if you’re investing in a degree to get ahead in your job, the ultimate customer of the education industry isn’t you — it’s the employer you go to work for.

I promised to tell you something very obvious. Before you invest in education or a degree, find out what education the employer wants.

What’s your experience with education, degrees and jobs? Have you been let down after investing in a degree (or an extra degree) that seemed to promise a job? What jobs really require a degree? Do you know any schools that do an exceptional job of preparing their students to actually get jobs?

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