Should I stay at my current company?

On February 17, 2014

In the February 18, 2014 Ask The Headhunter Newsletter, a reader can’t decide whether to stay or go:

I’m feeling itchy — I think you know what I mean. This is probably what a headhunter like you looks for in a job candidate for your clients. Someone who is ready to move! I’m happy at my job at this company, but I’m wondering if something better is worth jumping ship for. But then I realize how good I’ve got it here. How do I know whether I should stay?

Nick’s Reply

This question is more common than some people might think — it’s natural to ask it again and again during your career. Since I’ve already covered it in one of my books, I’m going to reprint the pertinent section. I hope it helps you work this out!

From Fearless Job Hunting, Book 1: Jump-Start Your Job Search, pp. 11-12.

Why should I stay at my current company?

should-i-stayQuestion: I’m considering leaving my company. I’ve been pretty happy here and the company has been good to me. Now there are some good opportunities I’ve learned about that would pay better. But I’m worried about “the grass is always greener” effect. That is, my current company and job might in fact be the best thing for me. How do I go about evaluating what I’ve got here?

Nick’s Reply: You’re smart to consider this so carefully. I’m convinced that the most common underlying reason for job change (whether as a result of employee dissatisfaction, or downsizing) is that people take the wrong jobs to begin with. Sometimes they jump to a new job without good reason.

The key to success is to judge any company — including your current one — by its people, its products, and its reputation.

Another issue, of course, is the compensation. Be careful. There’s more to compensation than a few extra bucks. It’s up to you to figure out how much the intangibles at your current company are worth. There are some valuable intangible benefits to consider. (Their value to you depends, of course, on the quality of your current employer and job.)

  • Credibility. Your reputation and credibility are probably well-established. You don’t have to waste a lot of time and effort proving yourself to your employer. You can focus on being productive. Your credibility also positions you for internal career growth, so go talk to your boss.
  • Culture. You understand and can work within the culture and politics. You’ve paid your dues. In a new company, you’ll have to learn all over again how to navigate the system.
  • Efficiency. You’ve probably got your work organized well enough that you’re working efficiently and without working any more hours than necessary. In a new company, you will of course learn new things, but probably at the cost of a longer work day.
  • Community. You have established solid friendships and working relationships. It’s good to meet new people and learn new ways of doing things, but there’s also something to be said about being part of a solid community.
  • Seniority-based benefits. You have been around long enough to qualify for a pension program and other seniority-based benefits. For example, there’s often a significant delay before you can participate in a new employer’s 401(k) plan. That can cost you a lot over the years. If you’ve held your job for several years, you probably get several weeks’ vacation each year. Changing employers may reset your vacation time to two weeks.

Before you accept an offer elsewhere, make sure you know what you’re giving up and what you’re getting into. Be ready to accept the price, or enjoy what you’ve got.

If your desire for something new is stimulating your interest in changing jobs, consider changing jobs internally. Staying with your employer doesn’t mean you must stagnate. You can begin an aggressive campaign to change jobs without changing employers.

This Q&A is reprinted from Fearless Job Hunting, Book 1: Jump-Start Your Job Search, which includes these sections:

  • Introduction: How to start a job search
  • The myth of the last-minute job search
  • Changing careers 1-2-3 (and 4)
  • How to start job hunting now
  • Can old experience win a new job?
  • Why should I stay at my company?
  • I’m losing my job!
  • How do I say I got fired?
  • How do I explain being unemployed?
  • Why can’t I keep a good job?
  • How can I change careers mid-stream?
  • PLUS: 8 How to Say It tips
  • PLUS: 9 sidebars packed with advice to give you the insider’s edge!

To pick up where the reprint leaves off, if you’re considering changing jobs internally, check out JHBWA (Job Hunting By Wandering Around). That new opportunity might be nearer than you think — with virtually no competition.

There are of course many more factors to think about before you jump ship, but these are some that I think are easily forgotten.

When the itch to move comes upon you, what do you do? What other factors do you consider? How do you evaluate your options?

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Reddit AMA Overflow Q&A

On February 11, 2014

nick-reddit-11Thanks for joining me on today’s Reddit AMA (Ask Me Anything)! The questions were great and so were your comments! (But doesn’t anybody want to know what my favorite band of 2013 is??)

For more Ask The Headhunter resources, please check the website and the bookstore. Sign up for the free weekly newsletter — and join us here to whack a mole no matter what the topic is!

If you’ve got more questions, comments, or just want to hash through the topics we discussed, please post them here.

I’ll do my best to reply, and I invite the Ask The Headhunter community to pile on, too — their insights are usually better and more incisive than mine!

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Reddit AMA (Ask Me Anything) – It’s ON again!

On February 10, 2014

nick-reddit-11And now for something completely different…

Join me today, February 11, 2014 for a special Ask The Headhunter Reddit AMA — Ask Me Anything — at 1pm ET.

Here’s the direct link to the AMA: http://redd.it/1xmn3g

I’m doing this in cooperation with my good buddies at PBS NewsHour, where I produce a weekly Ask The Headhunter feature. (If you’re a marketer, don’t miss my weekly column on CMO.com.)

We’ve done “open mic” on the Blog before, where you pound me with any and all questions, and I try to pound my keyboard and tackle them all without passing out. But this is something new — I’ll be answering questions throughout the day, and I hope we’ll attract some new “regulars” to Ask The Headhunter!

If you’re new to Ask The Headhunter, here are three good introductions to what this community is all about:

Ask The Headhunter In A Nutshell: The short course

Ask The Headhunter: Introduction

And a sampling from a recent edition of the Blog: Big HR Data: Why Internet Explorer users aren’t worth hiring

So please pile onto the Reddit AMA – at 1pm ET — Ask me about jobs, recruiting, hiring, stupid HR tricks, what I had for breakfast, where I like to backpack, and what my favorite band is! (Anything!)

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Big HR Data: Why Internet Explorer users aren’t worth hiring

On February 3, 2014

In the February 4, 2014 Ask The Headhunter Newsletter, we’re catching up on the TV news segment I told you about recently…

Ask The Headhunter Video

This space is normally devoted to Q&A: A “live” problem faced by a reader, and my advice. But two weeks ago, in the January 20 edition, I asked for your input about how employers use “Big Data” when recruiting and hiring.

I was preparing for an appearance on Brian Lehrer’s TV news magazine. Your comments and suggestions were very helpful — many thanks! I promised I’d share the program with you after it aired, and I’m devoting this week’s edition to it.


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In this segment, we’re joined by The Atlantic columnist Don Peck, whose article, “They’re Watching You At Work,” is a deep dive into the use of people analytics in hiring. Thanks to CUNY TV and to Brian for his pointed questions. (Brian’s main gig is on New York City’s NPR affiliate, WNYC radio. I’ve enjoyed being his guest many times.)

Corporate HR departments and recruiters have been misusing Big Data — online resumes, applicant tracking systems, job application forms — to recruit and hire for almost two decades. They solicit millions of applicants, then claim none fit the bill. Is it your fault for playing the cards they dealt you in a game they rigged?

According to Peck, it’s no surprise that now employers are doubling down on technology and Big Data, and buying oodles of information about you — so they can correlate it to their fantasy of the perfect job candidate.

For example — no kidding — the browser you use correlates to how successful you will be if you’re hired. Internet Explorer users are “less apt” — no jobs for them! In this data-rich recruiting approach, people analytics render a “decision” about whether to hire you.

What do you think of the ideas discussed in the video? Is HR just getting dumber? Check it out, and post your comments!

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Reddit AMA (Ask Me Anything)

On February 3, 2014

nick-redditAnd now for something completely different…

[This Reddit AMA is postponed… a new date will be posted!]

Join me today, February 4, 2014 for a special Ask The Headhunter Reddit AMA — Ask Me Anything — at 1pm ET. I’m doing this in cooperation with my good buddies at PBS NewsHour, where I produce a weekly Ask The Headhunter feature.

(I will post a direct link here to Reddit when the AMA goes live about 15 minutes before “air” time.)

Will Ferrell is doing an AMA at the same time. You could skip his, but try to be polite and ask him a question, too.

We’ve done “open mic” on the Blog before, where you pound me with any and all questions, and I try to pound my keyboard and tackle them all without passing out. But this is something new — I’ll be answering questions througout the day, and I hope we’ll attract some new “regulars” to Ask The Headhunter!

If you’re new to Ask The Headhunter, here are three good introductions to what this community is all about:

Ask The Headhunter In A Nutshell: The short course

Ask The Headhunter: Introduction

And a sampling from today’s edition of the Blog: Big HR Data: Why Internet Explorer users aren’t worth hiring

So please pile onto the Reddit AMA – at 1pm ET [postponed] — Ask me about jobs, recruiting, hiring, stupid HR tricks, what I had for breakfast, where I like to backpack, and what my favorite band is! (Anything!)

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I’m 64: Will you hire me anyway?

On January 27, 2014

In the January 28, 2014 Ask The Headhunter Newsletter, a reader decides to ‘fess up that he’s old… in the cover letter:

You’d never know it looking at me or talking to me, but… I’m 64! I learned a while ago to take any reference to my age off my resume, but as I list all my relevant positions and achievements, the reader has to figure, “This guy’s gotta be, like, over 60!” and boom, I’m done. The achievements, the relevant jobs, the references… buh-bye! I don’t know how to overcome this age discrimination without any opportunity for me to respond to it.

when-im-64I recently applied to a position I really want, and in the cover letter to the headhunter I wrote this:

Perhaps the only negative in my candidacy, which I feel I must address here so that it’s out in the open, is my age. I am 64 years old, which I’m sure will strike many as too old. I can assure you that in my case it is not. I’m in excellent health, I still walk 36 holes [of golf] several times a season, I play singles tennis three times a week, I write my columns and blogs in my spare time, and my clients never even think about my age. Other than continually losing arguments with my wife, I show no signs of slowing down, and fully intend to keep working full-time for at least another decade. There you go. It would be unfortunate if chronology worked against me, for no valid reason.

I figure, well, at least I’m open about it, and either it kills my chances or they actually think, “Hey, good for this guy to nip this in the bud.”

What’s your view? Ignore my age and hope they don’t notice or care? Raise it and hope they appreciate the strong position? Or deliberately hide it from all submitted material and let them reject me when they find out?

Nick’s Reply

I think your age is not the determining factor in getting a job. I think it’s a mistake to hide or emphasize age or to be defensive about it.

Consider the baseline probabilities that any given job hunter will get a job offer. They are tiny. The cynic will say, “Well, if you add in age, the odds get even smaller!” No, my view is different.

The odds are always small. But what triggers a hire is something distinctive in a candidate that suggests he or she can do an exceptional job. Such qualities are rare — in any candidate, at any age. For that reason, my advice is to forget about your age altogether. Don’t hide it or rationalize it — but leave it alone. Let them think what they want to think about age — but control the agenda. Give them something else more important to think about.

Your job is to influence an employer to believe you can make a significant material difference in the business. Show them the green, and they’re more likely to forget about the grey.

Three of the Fearless Job Hunting Books will take you on a deep dive into the topics that surround this challenge:

If an employer is going to discriminate over age, about all you can do is sue them. Or, you can hit them so hard with a value proposition that they realize they cannot afford not to hire you.

That’s the challenge. I think most of a hiring decision rides on a person’s ability to deliver profit. Age can pose additional challenges, but I think only the profit angle can overcome that.

By the way — I hate your paragraph about your age. If I were an employer reading that, I’d toss your resume. Why? Because you’re so worried about your age that your concern about it is likely to adversely affect your work and how you relate to others. My advice (but use your own judgment first) is to lose it and stop talking about it unless someone asks.

That’s my two bits. Find the right organization, do your homework (like you would if you were on the job) and hand them a brief business plan for the job — just enough to make them call you.

This isn’t the first time we’ve discussed age discrimination, and it won’t be the last. Should you disclose your age up front?

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Big Data, Big Problems for Job Seekers?

On January 20, 2014

In the January 21, 2014 Ask The Headhunter Newsletter, Nick asks readers for help with an upcoming TV news interview:

There’s no question from a reader this week. Instead, I’m asking all of you readers a question. May I have your help?

I’ve been asked to appear on a TV news show to discuss how HR is using Big Data to watch you at work — and to process your job application without interviewing you. I’d like your input on the topic so I can frame my comments with your interests in mind. I’ll share a link to the program after it airs, and we can discuss it further then.

[UPDATE: Here’s the link that includes video from the TV program: Big HR Data: Why Internet Explorer users aren’t worth hiring]

Nick’s Question for You

Big-Data-KittyAre you frustrated because employers reject your job application out of hand without even talking to you? Tired of online application forms kicking you out of consideration because you took too long to answer questions, or because you failed to disclose your salary history?

Wait — America’s employment system is getting even more automated and algorithm-ized. According to a new report in The Atlantic, the vice president of recruiting at Xerox Services warns that:

“We’re getting to the point where some of our hiring managers don’t even want to interview anymore.” According to the article, “they just want to hire the people with the highest scores.”

The subtitle of that Atlantic column (They’re Watching You At Work by Don Peck) reads: “The emerging practice of ‘people analytics’ is already transforming how employers hire, fire, and promote.”

Does that worry you?

If all goes according to plan (hey, this is TV — all schedules are subject to change), Atlantic columnist Don Peck and I will talk about the rise of Big Data in the service of HR — and I want your input in advance, because I’m worried about the conclusions Peck draws in his article. It’s a very long one (8,600+ words), but it illuminates some of the technology that’s frustrating your job search. Please have a look at it, and post your suggestions to help me frame my comments for this TV program.

Here are the Big Problems I see with this Big Data approach to assessing people for jobs and on the job:

The metrics are indirect.

The vendors behind these “tools” don’t directly assess whether a person can do a job. Instead, they look at other things — indirect assessments of a person’s fit to a job. For example, they have you play a game and they measure your response times. From this, they try to predict success on the job. That determines whether you get interviewed.

The problem is that we’ve known for decades that this approach doesn’t work. Wharton researcher Peter Cappelli throws cold water on indirect assessments:

“Nothing in the science of prediction and selection beats observing actual performance in an equivalent role.”

All that’s being thrown into the mix by these “assessment” vendors is Big Data. But more data doesn’t change anything. In fact, it makes things worse if the data are not valid predictors of success. It’s worse because indirect assessment leads to false negatives (employers reject potentially good candidates) and to false positives (they hire the wrong people for the wrong reasons).

The conclusions are based on correlations.

These tools predict success based on whether certain characteristics of a person are similar to characteristics of a target sample of people. For example, Peck’s article says that “one solid predictor of strong coding [programming] is an affinity for a particular Japanese manga site.” (Manga are Japanese comics.)

Gild, the company behind this claim, says it’s just one correlation of many. But Gild admits there’s “no causal relationship” between all the Big Data it gathers about you and how you perform on the job.

In what can only be called a scientific non sequitur, Gild’s “chief scientist” says “the correlation, even if inexplicable, is quite clear.”

The problem: A basic tenet of empirical research is that a correlation does not imply causality, or even an explanation of anything. Data tell us that people die in hospitals, and that correlates highly with the presence of doctors in hospitals. All jokes aside, that correlation doesn’t mean doctors kill people. Except, perhaps, in the world of Big HR Data: If you’re selling “people analytics,” then playing a game a certain way means you’ll work a certain way.

When we pile specious correlations on top of indirect assessments (What animal would you be if you could be any animal?), we wind up with no good reasons to make hiring decisions, and with no basis for judgments of employees.

INTERMISSION: There’s a hidden lesson for recruiters in Big Data.

Hanging out at a manga site doesn’t improve anyone’s ability to write good code — nor does it predict their success at work. But, it might mean that a recruiter can find some good coders on that manga site — the one reasonable conclusion and recruiting tactic that none of the people Peck interviewed seem to have thought of!

I don’t think Peck wrote this article to promote “people analytics” as the solution to the challenges that American companies face when hiring, but he does seem to think the Kool-Aid tastes pretty good. I think Peck over-reaches when he confuses useful data that employers collect about employee behavior to improve that behavior, with predictions based on silly Big Data assumptions.

To entice you to read the article and post your comments, I’ll share a couple of highlights in the article that kinda blinded me. Well, the assumptions behind them were blinding, anyway:

Spying tells us a lot.

In further support of indirect assessments of employees and job applicants, Peck cites the work of MIT researcher Sandy Pentland, who’s been putting electronic badges on employees to gather data about their daily interactions. In other words, Pentland follows them around electronically to see what they do.

“The badges capture all sorts of information about formal and informal conversations: their length; the tone of voice and gestures of the people involved; how much those people talk, listen, and interrupt; the degree to which they demonstrate empathy and extroversion; and more. Each badge generates about 100 data points a minute.”

Peck notes that these badges are not in routine use at any company.

It’s just a game.

A lot of the “breakthroughs” Peck writes about come from start-up test vendors like an outfit called Knack, which creates games “to suss out human potential.” Knack continues to seek venture funding, and the only Knack client mentioned in the article is Palo Alto High School, which is using Knack games to help students think about careers.

“Play one of [Knack’s games] for just 20 minutes, says Guy Halfteck, Knack’s founder, and you’ll generate several megabytes of data, exponentially more than what’s collected by the SAT or a personality test.”

The big dbig-dataata gathered, writes Peck,

“are used to analyze your creativity, your persistence, your capacity to learn quickly from mistakes, your ability to prioritize, and even your social intelligence and personality. The end result, Halfteck says, is a high-resolution portrait of your psyche and intellect, and an assessment of your potential as a leader or an innovator.”

Let’s draw a comparison in the world of medicine; it’s an easy and apt one: If more megabytes of game data can be used to generate more correlations, could doctors diagnose patients more effectively by collecting bigger urine samples? Because that’s the logic.

No sale.

I don’t buy it. I want to know, can you do the job?

Some Big Data about employee behavior can be analyzed to good effect. For example, Peck reports that Microsoft employees with mentors are less likely to leave their jobs, so Microsoft gets mentors for them. But he seems to easily confuse legitimate metrics with goofy games of correlation. And the start-up companies he profiles don’t seem to be on any leading edge — they’re mostly trying to sell the idea that Big Data in the service of questionable correlations makes those correlations worth money.

(To learn the ins and outs of legitimate employment testing, see Erica Klein’s excellent book, Employment Tests: Get The Edge.)

Big Deal.

We know that what Peter Cappelli says about the science of prediction is correct. But I think Arnold Glass, a leading researcher in cognitive psychology at Rutgers University, says it best:

“It has been known since Alfred Binet and Victor Henri constructed the original IQ test in 1905 that the best predictor of job (or academic) performance is a test composed of the tasks that will be performed on the job. Therefore, the idea that collecting tons of extraneous facts about a person (Big Data!) and including them in some monster regression equation will improve its predictive value is laughable.”

It seems to me that HR should be putting its money into teaching HR workers and hiring managers to hang out where the people they want to hire hang out, and into teaching them how to get to know these people — and how good they are at their work.

In the meantime, is it any surprise to any job seeker today that employers mostly suck at recruiting the right people and at conducting effective interviews?

If you have questions or thoughts you’d like me to raise in this forthcoming TV program, please post them. I’ll try to use the best of the bunch. I wish I could tell you that hanging out on my blog causes employers to hire you. Thanks!

[UPDATE: Here’s the link that includes video from the TV program: Big HR Data: Why Internet Explorer users aren’t worth hiring]

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Fired for my ethics!

On January 13, 2014

In the January 14, 2014 Ask The Headhunter Newsletter, a reader gets fired for not cutting corners:

I am about to be “removed” from my present position. The background reason is because I do my work by the book and will not take shortcuts that are unethical. Management says I’m not a team player. In 15 years, I have never been fired or had this kind of problem before. My question is, how do I handle this in interviewing for a job? And can I leave this company off my resume? The situation has me very depressed. I’m not dealing with it well, but need to get on and find a job. How will a prospective employer view this? Thanks for your time and help.

Nick’s Reply

Don’t ever apologize for your integrity. Don’t complain about anyone else’s lack of it when you interview. Those two rules will stand you well.

youre-firedIf you’ve been with the company more than six months, it will be hard to leave it off your resume. When asked why you left your employer, it’s perfectly honest to say, “I want to work for a better company.”

If you’re asked what specifically made you leave your job, tell the truth, but keep it very brief and unemotional. Don’t dwell on it in an interview, but don’t be defensive about it, either. Decide what you’re comfortable saying, and stick to it. The employer’s reaction will depend a lot on how your attitude comes across. (Learn to use one and only one brief, business-like explanation no matter who you’re discussing this with — family, friends, or new people you meet.) The key in the interview is this: Turn your discussion back to the topic that really matters — how you are going to bring added success to the manager you’re meeting with.

This is where your good references come in. You need to provide an employer with compelling proof of your abilities. You’re going to need to be selective about what references you use from your last employer — but you should definitely have references from people there who know you well. This includes co-workers and managers in other departments that know you. (You don’t have any such references? Tell me who your friends are.)

Remember that your old company’s customers, vendors, and professional consultants (lawyers, bankers, accountants) can also be powerful references, if you had such contacts in your last job.

But take this extra step: Ask your references to call a prospective employer before he calls them. (I discuss this and other powerful reference techniques in Fearless Job Hunting, Book 5: Get The Right Employer’s Full Attention, especially in the section titled “How do I deal with an undeserved nasty reference?”, pp. 19-21.) A good reference won’t have a problem doing that for you, as long as you don’t ask too often. An employer will see this as a very powerful recommendation.

Don’t be depressed. Moving on is the right thing. When you wake up in the morning and look in the mirror, you’ll be looking at someone with integrity. Your previous employer may find an image in his own mirror that isn’t so pleasing. There are lots of companies that want ethical workers. To find them, keep your standards high.

Ever get fired because you didn’t “fit?” How did you handle it? What did you do for references?

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The Stress Interview: How employers abuse job applicants

On January 6, 2014

In the January 7, 2014 Ask The Headhunter Newsletter, a reader takes on employers who play games in job interviews:

You have an awesome newsletter and I am glad that I have subscribed to it. I wish more people (especially companies that hire) would read it. Have you ever heard of an interview process where there is more than one interviewer, and the second or third interviewer just sits there and acts bored or is rude the whole time (yawning, etc.)? How would you recommend dealing with it? What is this type of interview ? I have found no information on the web about it.

I have never personally had this happen to me but I have had friends tell me these things have happened to them. One interviewer will ask a question and, when the interviewee attempts to answer, the second or third interviewer will start talking to another interviewer or yawn in what seems like an obvious attempt to throw the interviewee off guard.

I was in the Army some time ago and I heard that this was frequently done during oral board interviews for promotion. The military I get, but not a company that is supposed to be professional.

Nick’s Reply

Thanks for your kind words about the newsletter — glad you enjoy it. Believe it or not, there are lots of HR folks who subscribe. They tell me they’re not the “personnel jockeys” I write about. I figure if they keep reading, maybe they’re not!

rude-interviewThe situation your friends are experiencing is a variation on the “stress interview,” where an employer will introduce something to stress out the job candidate. The classic move is for the interviewer to start yelling at the applicant, just to see what he’ll do. (Of course, your friends might just be visiting employers that have actual, rude employees or managers in those interviews!)

But it doesn’t matter to me whether we’re talking about rude interviewers, or about interviewers who intentionally abuse applicants to test them. My advice is the same: Stop the interview.

Calmly but firmly explain that you’re there to talk shop — to demonstrate how you’ll do the job profitably for the employer.

“But I don’t work for jerks, or tolerate bad behavior in any business environment, including this interview.”

Then I’d walk out calmly, without raising my voice or being rude in any way. Because you’re dealing with jerks.

If you really want to drive home the point to those interviewers,explain it to them this way:

“If you worked in sales and treated a prospective customer like this, would you be surprised if the prospect got up and walked out? Of course not. You wouldn’t be surprised, either, if your VP of Sales fired you. Now, what do you think I’m going to tell people in our professional community about my experience here?”

Honest — that’s what I’d do. People who behave like that are either naturally jerks, or they’re “manufactured” jerks who behave that way because someone told them it was a cool way to interview people, by abusing them. None of it is acceptable.

The minute you convince yourself that it’s acceptable, and try to appease your abuser, you become a sucker for an employer that (1) has no idea what it’s doing, or (2) has just revealed what life will be like if you take a job there. I’ve walked out of meetings like that, and I’ve felt great. I couldn’t care less what “opportunity” I might have missed, because dealing with people like that is no opportunity.

This isn’t the only way employers will abuse you.
Learn how to Overcome Human Resources Obstacles, and find out how to Play Hardball With Employers.

A company that tests you to see how you will deal with jerks is risking its reputation. I believe such “techniques” are invented by failed human resources managers who are clueless about how to judge people, so they start “HR consulting practices” and invent goofy tricks that they then “sell” to their clients. And it goes around like an infection.

If the Army uses this technique, I’m surprised. What kind of salary would you expect an employer to pay you to go to boot camp and be a full-time soldier for them?

Have you ever been abused in a job interview? What did you do? How would you advise this reader?

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Ask The Headhunter In A Nutshell: The short course

On December 16, 2013

In the December 17, 2013 Ask The Headhunter Newsletter, a reader asks for the short and sweet version of Ask The headhunter (and gets an earful):

Can you please summarize the Ask The Headhunter strategy and explain the main differences between ATH and the traditional approach to job hunting? Thanks.

Nick’s Reply

This is a good end-of-year question. The detailed answer is spread across the website, my blog, these newsletters and my PDF books. But I’ll try to summarize by sharing some of my tips, in the form of reprints straight from the books.

I’ve selected sections that should be helpful by themselves, and I hope they get you off on the right foot. If you’d like more details that are beyond the scope of the newsletter, please check the PDF books they come from.

Here’s Ask The Headhunter in a nutshell:

Find the right job

1. The best way to find a good job opportunity is to go hang out with people who do the work you want to do — people who are very good at it. Insiders are the first to know about good opportunities, but they only tell other insiders.

To get into an inside circle of people, you must earn your way. It takes time. You can’t fake it, and that’s good, because who wants to promote (or hire) the unknown? Here’s how the distinction works.

From How Can I Change Careers?, pp. 27-28, “A Good Network Is A Circle of Friends”:

Don’t speculate for a job
The way most people network for a job smacks of day trading in the stock market. The networker has no interest in the people or companies she’s “investing” in. She just wants a quick profit. She skims the surface of an industry or profession, trying to find easy contacts that might pay off quickly.

When you encounter an opportunistic networker, you’ll find that she listens carefully to the useful information you give her, but once you’re done helping, she’s not interested in you any more. She might drop some tidbits your way, but don’t expect her to remember you next week.

Invest in relationships
Contrast this to someone who reads about your company and calls to discuss how you applied new methods to produce new results. She’s interested in your work and stays in touch with you, perhaps sending an article about a related topic after you’ve talked. She’s investing in a potentially valuable relationship.

This initial contact might prompt you one day to call your newfound friend for advice, or to visit her company’s booth at the next trade show and introduce yourself. Maybe it never goes beyond that or maybe one day you’ll work together. The point is, after a time you become familiar to one another. You become members of one another’s circle. You’ll help one another because you’re friends, not “because it will pay off later.”

The methods in How Can I Change Careers? are not just for career changers — they are for anyone changing jobs that wants to stand out to a hiring manager as the profitable hire.

Get the interview

2. The best way to get a job interview is to be referred by someone the manager trusts. Between 40-70% of jobs are filled that way. Yet people and employers fail to capitalize on this simple employment channel. They pretend there’s some better system — like job boards. That’s bunk. There is nothing more powerful than a respected peer putting her good name on the line to recommend you. Deals close faster when the quality of information is high and the source of information is trusted. That’s why it takes forever to get a response when you apply “blind” to a job posting.

How can you get interviews via the insiders who have the power to recommend you? I once gave some advice to a U.S. Army veteran who had just returned home from overseas duty and wanted to start a career in the home building industry. This method works in virtually any line of work.

From Fearless Job Hunting – Book 3: Get In The Door (way ahead of your competition), pp. 15-16, “How to make great personal contacts”:

Pick the two or three best builders in your area; ones you’d really like to work for. They may not be the biggest, but they should be the ones you have a real affinity for. Find out who finances their projects. This is pretty easy — the name of the bank is often posted at the work site.

Then go visit the bank. Ask which vice president handles the relationship with your target company. Then sit down and explain that you are evaluating various companies in your town because you want to make a career investment… After you make your brief statement, let the banker talk. You will get a picture of the entire building industry in your area. Your goal, at the end of the meeting, is to make a judgment about which companies are the best. Ask the banker if he could recommend someone for you to talk with at each company. Then, ask permission to use his name when you contact them. This is how you pursue companies rather than just jobs.

So, don’t just send a resume. Figure out who the company’s customers, vendors, consultants and bankers are — and talk to them. It’s how smart business people do smart business with a company: by talking to people that the company trusts.

Stand and deliver

3. The best way to do well in an interview is to walk in and demonstrate to the manager how you will do the job profitably for him and for you. Everything else is stuff, nonsense and a bureaucratic waste of time. Don’t believe me? Ask any good manager, “Would you rather talk to 10 job applicants, or meet just one person who explains how she will boost your company’s profitability?” I have no doubt what the answer is.

The idea of showing how you’ll pay off to an employer intimidates some people. But it’s really simple, once you get out of the mindset of the job applicant and start thinking like a business person.

From Fearless Job Hunting – Book 6: The Interview: Be The Profitable Hire,
pp. 8-9, “How can I demonstrate my value?”

Estimate your impact to the bottom line If the work you do is overhead and mostly affects costs: Do you shave two minutes off each customer service call you handle? Have you figured out a way to get projects done 20% faster? Multiply this by the hourly wage or by the salary. The savings are just one part of the profit you contribute. Get the idea? I’m simplifying, but few of your competitors will offer any estimates at all. This gives you a good, honest story to tell the employer about how you will contribute to the success of the business. It gives you an edge.

If the job affects revenue, try to quantify the impact. Your estimate may not be accurate, simply because you don’t have all the relevant information at your fingertips, but you must be able to defend your calculations. Run it by someone you trust who knows the business, then present it to your boss or to your prospective boss. You can even present your estimates in the interview, and ask the employer how you might make them more accurate. This can be a very effective ice breaker.

If you can’t demonstrate how you will contribute to the bottom line, then be honest with yourself: Why should the employer hire you? Or, why should your employer keep you?

Employers don’t pay for interview skills. They pay for your work skills. The rare job candidate is ready to discuss how he or she will do the job profitably. That’s who stands out, and it’s who gets hired.

Profit from headhunters

4. The best way to get a headhunter’s help is to manage your interaction for mutual profit from the start. Hang up on the unsavory charlatans and work only with headhunters who treat you with respect from the start.

If you’re not sure how to qualify a headhunter, when the headhunter calls you, here’s how to say it:

From How to Work with Headhunters… and how to make headhunters work for you, p. 30, one of 34 How to Say It tips:

How to Say It
“If we work together, you will check my references and learn a lot about me so you can judge me. But likewise, I need to know about you, too. I’d be putting my career in your hands. Would you please share a few references? I will of course keep the names you provide confidential, just as I expect you will keep the names I give you.”

Don’t waste time with headhunters who don’t demonstrate high standards of behavior. Sharing references is test #1.

Then, instead of “pitching” yourself to the headhunter, be still and listen patiently to understand the headhunter’s objective. Proceed only if you really believe you’re a match. Then show why you’re the headhunter’s #1 candidate by outlining how you will do the job profitably for his client. Headhunters adopt candidates who make the headhunter’s job easier, and who help the headhunter fill the assignment quickly. (Coda: If you follow suggestions 1-3 carefully, you won’t need to rely on a headhunter. But if you’re lucky enough to be recruited, you need to know How to Work with Headhunters.)

That’s Ask The Headhunter in a nutshell.

Why ATH works

You ask what is the main difference between ATH and the traditional approach. It’s pretty simple. The traditional approach is “shotgun.” You blast away at companies with your resume and wait to hear from someone you don’t know who doesn’t know you. Lotsa luck. (ATH regulars know that I never actually wish anyone luck, because I don’t believe in it. I believe in doing the work required to succeed.)

ATH is a carefully targeted approach. You must select the companies and jobs you want. It takes a lot of preparation to accomplish the simple task in item (3). There are no shortcuts. No one can do it for you. If you aren’t prepared to do it right, then you have no business applying for the job, and the manager would be a fool to hire you.

How to be the stand-out candidate

I’ll leave you with a scenario that illustrates why the traditional methods don’t work well. You walk up to a manager. You hand him your resume — your credentials, your experience, your accomplishments, your keywords, your carefully crafted “marketing piece.” Now, what are you really saying to that manager?

“Here. Read this. Then you go figure out what the heck to do with me.”

Managers stink at figuring that out. You have to explain it to them, if you expect to stand out and to get hired. Do you really expect someone to decipher your resume and figure out what to do with you? America’s entire employment system fails you every day because it’s based on that passive mindset.

The job candidate who uses the Ask The Headhunter approach keeps the resume in her pocket and says to the manager, “Let me show you what I’m going to do to make your business more successful and more profitable.” Then she outlines her plan — without giving away too much.

That’s who you’re competing with, whether she learned this approach from me or whether it’s just her common sense. Long-time ATH subscriber Ray Stoddard puts it like this:

“The great news about your recommendations is that they work.
The good news for those of us who use them is that few people are really willing
to implement what you recommend, giving those of us who do an edge.”

I hope Ask The Headhunter helped you get an edge in 2013. We will continue to discuss the details of the methods outlined here in upcoming issues of this newsletter. Meanwhile, here’s wishing everyone a very Merry Christmas, Happy Holidays (no matter what you celebrate or where you celebrate it), and a Happy, Healthy, and Prosperous New Year!

 

(Please note: I’m taking a couple of weeks off for Christmas and New Year’s, so there will be no newsletters those two weeks. See you with the next edition on January 7!)

How have you used the ATH methods to land the job you want, or to hire exceptional employees? What other methods of your own have worked well for you? (Did anything you did shock, awe or surprise an employer?)

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