Create your own job to get hired or promoted

On June 14, 2021
Create your own job to get hired or promoted

No Question

There’s no Q&A in this week’s edition. Instead, I want to tell you about what someone said to me at a presentation I gave.

I had just suggested to my audience of job seekers that they should consider doing something more bold than applying for jobs. “Stretch! Take a chance,” I told them. “It’s better to cleverly create your own job and convince an employer to hire you to do it, than to chase published jobs and compete with the masses.”

Normal people must wait to get hired

hired or promotedA hand shot up. (I encourage people to interrupt me because this is Ask The Headhunter, after all!)

“Only a LeBron James could get away with that! You have to be a star to name your own game. In my world, only uber-geeks who know 10 languages, 4 operating systems, and 12 databases could even dream of trying that! The rest of us normal people have to apply for whatever jobs we can find and hope there is a good fit!”

That really got to me. It implies that most people will always be stuck because they’re not stars or big experts. There is no bold action they can possibly take. Even if they tried, they’d be laughed at and rejected out of hand.

That’s bunk. To change your life — and your prospects — you can’t wait. To get hired or promoted you’ve got to step out of line and take a chance. You don’t have to be LeBron James or an uber-geek to do it. But you can’t behave normally, either, because (to quote Bruce Cockburn) the trouble with normal is it only gets worse.

Do you wait to get promoted?

We all get stuck in a rut — and if America’s employment system isn’t a rut, I don’t know what is. Convention dominates our thinking and our lives. Especially at work. While we want to get ahead, our first objective is not to rock the boat. We want to protect our jobs, to avoid irritating the HR manager who’s reading our job application, and to come off as being able to follow rules. Who wants to  be viewed as abnormal? What good is thinking out of the box if it gets us thrown out of the box?

So we follow the rules. To get a job, you fill out an application. To get promoted, you wait for your boss to tap you for a better position. You wait your turn, because who wants to tick off the management?

Maybe you should stop waiting.

Out of line, not normal, but promoted

When I was in college, I took a weekend factory job just before Christmas. A nearby Mattel toy factory couldn’t crank our enough Barbie Ferraris for the holiday rush. Any Rutgers student who showed up got hired — no interviews.

I showed up and was handed a punched time card with a red border. (Yah, punched computer cards. This was a long time ago.) The red border meant I’d build Barbie Campers for $3.25 an hour on a production line. Luckier hires became material handlers, operating manual pallet lifts. They didn’t have to stand in one spot for eight hours like the rest of us suckers. They cruised the football-field-sized factory floor, bringing us pallet-loads of parts. They got paid $5.75 an hour. Once assigned, you could not change jobs.

One evening the floor supervisor was in a foul mood, stamping his feet and wiping his brow as he moved along our ranks, assigning us to one assembly line or another. When he got to me, I must have been wearing my naive college-kid smile. “Maybe you’re in a good mood, Kid, but I’m short material handlers. That means the lines are gonna slow down for lack of parts and my production numbers are gonna fall off. I am not in a good mood.”

I looked down at the red-bordered time card in my hand — the dopey card that kept me at the bottom of the Barbie pay scale. I reached out and snatched a blue magic marker from his shirt pocket. Before the blood rushed all the way to his head, I smeared a blue line over the red one, and handed my time card back to him. “Just sign this and you’ve got one more material handler.”

Step off the line

My compadres down the line craned their necks to see whether I’d get reamed or fired. But the supervisor’s frown curled up briefly into a smile. “Turn around, Kid.” He used my back to sign the card. “Find a pallet jack. You’re a material handler.”

I never did get to build a Barbie Ferrari, but my pay went up 75% and so did my confidence. I wasn’t an uber-anything. But I learned that ignoring “normal,” and stepping out of line and solving problems without being asked, would pay off for me again and again throughout my life. It also earned me friends in higher places. But I was lowlier than anyone reading this website when I first tried it.

What about creating a new job?

Assertively reaching for a promotion to a better-paying job is one thing, because you already have a boss you can appeal to. But what if you want to approach an employer with your idea for job you really want that may not exist? That’s another story, and here’s one way to do it: How to create your own job.

The trouble with being normal is that you always have a lot of competition. When you step out of line you possibly become a target, but you do stand out — and that’s your chance to become the next LeBron James. Or to get a job or a promotion. It also saved me from having to box up another Barbie Camper.

Ever take a big chance that got you hired or promoted — or that cost you a job? Have you ever created your own job to get hired? What could you do to stand out, even just a little bit? Or am I just nuts to suggest it?

: :

 

Back to Top

No college degree, no promotion?

On October 30, 2017

In the October 31, 2017 Ask The Headhunter Newsletter, a successful manager pays the price of working for an employer who values a college degree more than the employee’s proven abilities.

Question

I have a great job in a fantastic company. Well, it’s fantastic except for HR.

college degreeI am an information technology (IT) manager with approximately 25 years experience. I lead a fantastic team. I have been a manager for many years here, I love my job, have never had a performance issue and, in fact, my team scores as the highest-engaged in the organization. I write industry articles and I am respected in my field.

While I am the only manager that reports directly to a C-Suite leader, my peers are at the director level. We (my boss and I) have been told time and time again that I cannot be promoted to director because I do not have a degree. I do the same work and have the same level of responsibility as my director peers, but without a degree they will not allow me to rise above manager.

I am basically a director without a proper title. Does this fall under any sort of discrimination? What can I do about it? I would love to go back to school but I am currently putting my own kids through college.

It is frustrating to think that I would have to leave a job and company I truly love just to further my career.

Nick’s Reply

I can’t tell you how many times I’ve seen this story. It’s a distressing commentary on corporate management. Unless someone has explained to you what the material value of a degree is to the director-level jobs, the company is risking losing one of its most productive people for what seems to be an arbitrary reason.

How much is a college degree worth?

Check out what one reader did, in No College Degree, No Problem. The article discusses some tips from two of my PDF books that might be helpful in demonstrating your value to your employer.
I would stop there, but you said something that possibly reveals a more insidious problem. You do the same work as the directors, but you’re only a manager. I’m guessing you’re also paid less than the directors. Is it possible your lack of a degree is being used as an excuse to avoid paying you a director-level salary? How much is that degree worth in salary? Is there a way you could compensate for the degree that your company might find acceptable?

I’m not a lawyer so I can’t comment on discrimination or legalities. It might be worth investing a few bucks in a good employment attorney for an opinion and guidance. My guess is that their advice might depend on whether the degree requirement is levied on all employees or just on you — and on whether you’re paid less than others for the same work.

The EvilHRLady

To get another perspective, I turned to my good buddy Suzanne Lucas, who writes the outstanding (and contrarian) EvilHRLady column for Inc. magazine. She’s one of the few HR gurus I respect and trust — her insights and advice cut through the bureaucracy every time. She’s not a lawyer, either, but she’s got more experience with HR compliance than I do. Here’s her reaction to what I told her about your situation:

“There’s nothing illegal about discriminating against someone who lacks a college degree, but there is a whole lot of stupid involved. If you’ve got years of experience that prove your capabilities, then what does it matter what you did between the ages of 18 and 22?

“That said, I’d advise you to do a degree. I tend to recommend Western Governors University for situations like this. Not because I think you need to learn these things but because companies are super hung up on the idea that everyone needs a degree.”

A whole lot of stupid about a college degree

Suzanne and I agree: Your employer has a whole lot of stupid going on.

But we’re both pragmatists, and that’s why I also agree with her prescription. You need to decide what’s important to you, and figure out how to achieve it. If your company is dead-set against promoting you without a degree, your next step is to find good companies that will commit to your career growth without the need for a degree. Or you have to get a degree.

You must decide which route to take.

The ROI of a college degree

I think I’d take one more shot at convincing your management that you deserve to be a director without a degree. Run this by your boss first, but then request a meeting with the president or CEO of your company. Negotiate. Respectfully make your case about how you can deliver the ROI expected of a director — but do not threaten to quit. Explain that you understand the policy, but that you wanted to ask whether they’d make an exception after qualifying you in some other way for a director’s job. If you’re told No, shake hands, smile, and go back to work.

Then decide what to do.

If you decide a degree is a solution, you may not have to wait until your kids finish college. Be smart about it. Get a degree from an accredited distance-learning college that doesn’t cost as much as a traditional school. (See Can I earn a degree from the School of Hard Knocks?) In other words, calculate the return on investment (ROI). You may find it’s positive and worth the investment.

Find an accredited distance-learning school

While I trust Suzanne’s guidance, I don’t know the school she recommends. One of my favorite distance schools is New Jersey’s Thomas Edison State University. (I have no affiliation with TESU.) It’s a publicly funded, accredited state school. Do your own research. Consider trying a degree program. Just make sure it’s accredited and that any credits you earn are transferable.

Here’s what you might not know. The cost of a degree may be less than you think. Likewise the investment of time. And the ROI may be better than you’d guess. I learned these tips long ago from my friends at Thomas Edison:

  • You can test out of many required courses by virtue of your knowledge and experience.
  • This saves you money, and it can cut down the time to a degree dramatically.
  • You can even complete much of the coursework and then transfer your credits to a better-known bricks-and-mortar school if it means something to you to have a sheepskin from a “name” school. (I wouldn’t worry about that.)

Don’t rule out the degree too quickly because of cost. There’s probably a similar state-funded college where you live.

Solve the problem

Your problem is not lack of a degree. Your problem is that you can’t get the kind of job and title you want. So focus on how to do that. Talking to your management one more time is important — don’t make any assumptions. Then choose.

The risk you face if you leave your job to go to another company without a degree is that you may face the same problem. Like Suzanne Lucas, I think your company’s policy may be counter-productive. But I don’t control employers. And you can control only yourself.

I wish you the best.

An even bigger problem

pumpkins

Because we love to have in-your-face discussions about heavy-duty issues here, I’d like to point readers to an article in the Washington Post: Wanted for any job: A bachelor’s degree. Is that smart? (Heads up: The Post requires a paid subscription to read more than a limited number of free articles.) Here’s the controversy:

“Look closely at most job advertisements these days and you’ll notice an interesting, if not disturbing, trend: Most of them require a four-year college degree.

“Economists refer to this phenomenon as ‘degree inflation,’ and it is spreading across all kinds of industries and jobs. Among the positions never requiring a college degree in the past that are quickly adding that to the list of desired requirements: dental hygienists, photographers, claims adjusters, freight agents and chemical equipment operators.”

Hmmm. WTF?

When do college degrees really matter? Have employers gone bonkers? Are the economists right — is there real degree inflation? Okay, folks — it’s time to pile on!

: :

Back to Top

How do I ask for 30% salary increase?

On December 5, 2016

In the December 6, 2016 Ask The Headhunter Newsletter, a reader wants a 30% salary increase to accept a big promotion and relocation.

Question

salary increaseAs a senior manager with a big manufacturing company, I lead a sizable sales team and have enjoyed good career growth over 18 years. I’ve been told I am a high-potential employee and they are considering me for a promotion to a director job at HQ or in one of our national regions, which would require a relocation. I’m ready to move, but I won’t do it without a considerable salary increase.

I have done some homework and 30% seems to be the right number. Our company typically would only give me a 10% raise. But my thought is that, if I am getting uprooted and taking on more pressure and responsibility, they need to compensate me for it. Is this a reasonable response to give them, or a bad one?

Nick’s Reply

Congrats on the good news. My view of this is, you put your proposal out there along with your justification, and that’s where the negotiating starts. But there are two potential issues.

  • Will you offend them because you dared ask for 3X what they were probably going to offer you?
  • Can you justify what you’re asking for?

Let’s consider the possibilities — and prepare for them.

The salary increase stinks

There’s not much you can do about management that gets offended easily, so you need to make a judgment. Could asking for so much get them upset? Are you prepared to deal with such a reaction? What I’m really asking is, would you decline the promotion — or quit — if they don’t give you what you think you’re worth?

Finally, have you prepared for the worst case — they dismiss you? (See Negotiate a better job offer by saying YES.)

You need to ask yourself what the odds are in each case, and you need to plan in advance what your response will be. Don’t wait to figure this out while it’s happening, because that’s when people make mistakes.

Your justification stinks

As far as salary surveys and what you’ve determined others are getting paid —that doesn’t matter to your employer. If they were looking at the same data you are, they’d give you 30%, right?

I believe people should be paid what they’re worth to a business. But I also believe it’s up to the employee or job candidate to demonstrate what they’re worth. The employer will not figure it out for you. Don’t rely on salary surveys like Glassdoor — your employer will tell you it’s not really relevant. (For other readers’ insights, see Am I chasing the salary surveys?) Best case, they’re looking to pay something “fair” that’s still a discount for them.

No matter what Glassdoor (or any survey) reports, all your employer has to say is, “Those positions don’t accurately reflect our company.” Or, your employer will bring out its own salary survey — which shows you’re not worth so much. (In that case, see Beat The Salary Surveys: Get a higher job offer.) If you base your case on such data, the negotiation will end there.

Make sure your justification doesn’t stink.

Be worth the salary increase you want

So here’s the only way to deal with this, in my opinion. The case you make for a 30% salary increase must address the benefits to your employer — not “what’s right” or “what everyone else is making.” That is, what will you accomplish during the next year, in this new job, that’s worth 30%?

Map it out. Produce a mini business plan that will convince them you’ve figured this out and that it’ll pay off for them, too. In my experience, that’s the absolute best way to negotiate a raise and a new job. (For a detailed approach to using a business plan to get what you want, see How Can I Change Careers? — it’s not just for career changers. Read “Put a Free Sample in Your Resume,” pp. 23-26.)

Compared to haggling about salary surveys, you’re far better off talking about your company’s business, its challenges and problems, and about a specific plan you’ve devised that makes you worth a 30% boost. The critical advantage of this approach is that it stimulates a discussion with your employer about something you’re expert at — your job. There’s the negotiating edge that can make all the difference.

Plan the outcome

There’s no reasonable or bad response to their offer. There’s what will work, and there’s what you’re ready to do if you don’t get what you want — assuming what you want is really that important to you. You must be ready to control the negotiation and to plan the outcome.

So there are really two challenges for you here.

  • First, can you demonstrate — hands down — that you’re worth what you’re asking for? (That is, worth it to the employer.)
  • Second, are you ready to walk away from this employer if you can’t get what you think you’re worth?

I wish you the best, and I’d love to know what you decide to do and how it turns out. I hope my comments help you in some way.

(Since you haven’t yet discussed this promotion with your company, there’s a completely different strategy you can follow. It’s covered in Fearless Job Hunting, Book 7: Win The Salary Games (long before you negotiate an offer), in the section titled “The Pool-Man Strategy: How to ask for more money,” pp. 13-15.)

Is a 30% raise even possible? How would you advise this reader? What are the angles and gotchas in this situation?

: :

Back to Top

Job promotion or more work for less pay?

On October 17, 2016

In the October 18, 2016 Ask The Headhunter Newsletter, two readers try to avoid getting suckered into a job promotion that’s really two jobs for one salary.

Question #1

My boss has asked me to take over someone else’s role on top of my own. The company was paying the other person to do the other job that I’d be adding to my own work. What percentage salary increase should I be given to take on the second job?

Question #2

job promotionHR came to me and discussed an opportunity that I might be interested in. However, instead of hiring someone else, HR proposed to my boss that he offer me this position while I keep my current position. It’s basically a dual role — two jobs.

The salary increase is only about $200/month. It’s very low considering I’d be saving the company a lot of money if they don’t have to hire another person. I told my boss I’m not happy with the salary bump and explained to him why. He seemed open to reviewing the salary depending on what HR comes up with.

Well, my current role does not compare with any job titles in the salary survey our HR manager uses. She compared my position to job titles that aren’t my job. So it makes no sense how she came up with the proposed salary increase. In any case, the additional role will require about 3-5 hours a week. The salary bump covers about 1.5 hours of additional time per week.

How do I negotiate this with my boss? HR’s inaccurate information shows my salary is already high compared to the salary survey, and to what everyone else makes in the organization.

Nick’s Reply

I could hand you a hundred bucks, smile and tell you I just gave you an opportunity to make more money. And it would be true, and a hundred extra bucks is a good thing, but is that a negotiation?

You’d ask me what I want you to do for the hundred bucks, and that would be the start of a negotiation. But a good, honest negotiation requires more.

When a labor union and management are working out a new contract, they do “fact finding.” When two parties discuss doing a deal, they produce a “term sheet.” Those are two ways of saying you’re putting the facts on the table. The reason these two readers are confused and at a loss is because HR has given them no facts.

Is this a real job promotion?

So my advice to both readers is, get the facts on the table. HR would rather talk about “an opportunity” and “more money,” but what HR started with is three facts you don’t have but need:

  • 2 job titles
  • 2 job descriptions
  • 2 salaries

I’d leave your boss out of this, for now. Go to the HR manager. Find out whether this is a real job promotion or just more work for less pay.

salariesHow to Say It

“Thanks for this opportunity. I’d like to make sure I understand it. May I please have copies of my formal job description and the written description of the job you’d like to add to mine, along with the actual titles of both jobs? I know what my salary is, but I need to know the salary of the other job. Then I can consider the work you need me to do and what it’s worth.” 

What you’re really saying to HR is, I expect you to do your job. We all know what job titles and job descriptions are. Now you need to see them, and that’s HR’s job. Because, when did you ever take a job without a title or description — or without knowing the salary? That’s why you’re confused and at a loss — it’s understandable. (See Roasting the job description.)

Don’t be a sucker

There’s a special term for giving you a second job without paying two salaries. That’s not a job promotion. The employer is suckering you.

A raise is a good thing, even if you have to do more work to get it. Usually, that’s called a promotion. (See Promotion, raise, bad vibes… How to Say It.) What both these stories have in common is employers that want to save lots of money — an entire salary in each case — while sharing only part of the savings with the sucker who will have to do all the extra work. And we don’t even know exactly what work.

In a well-run company, HR would combine two jobs, create a new job title, define new objectives and performance criteria, assign an appropriate salary, and put all that in writing. Only then would HR approach an existing employee and offer the newly defined job promotion with a higher salary.

But this isn’t about offering an employee more money to do more work. In these two cases, this is about duping an employee into doing two jobs without paying two salaries.

Don’t be a sucker. The only way to negotiate combining two jobs is to know exactly what’s required of both jobs, and exactly how much each job is worth before they are combined. There: Feel better?

Assess the risk

I always tell you never to take anyone’s advice about your career choices — including mine. Consider the advice, apply your best judgment, and make a sound decision. As in all things, assess the risk. Your first concern should be whether your employer will fire you if you decline the added work — or label you “Not A Team Player” and fire you later if you don’t play along with this HR game. And it is an HR game: HR doesn’t want to do this properly.

Decide what kind of risk you are willing to take if you can’t get your employer to handle this to your satisfaction. Just be careful: If you agree to this without a fully defined new job description, there will be no defined metrics your boss can use to judge whether you’re doing what’s expected. That puts you in a precarious spot. (See Don’t suck canal water.) Likewise, you can’t negotiate a new salary without knowing both old salaries.

What I’d do is get the facts, so you and HR are starting at the same place. There’s nothing wrong with your employer trying to save money by combining jobs. What’s wrong is lazy HR departments skipping the hard work of doing this right, in writing, and with full disclosure. Assuming you want the additional work and salary, tell your boss you’d love a job promotion.

How to Say It

“I think it’s best for our company, for you and for me if HR would define this as a new job, with a full description, a new salary, and clear metrics for success. And I think the best way to do this is for you — as the manager — and me and HR to meet to discuss how to define it all. I’d be happy to help!”

Don’t negotiate in a vacuum

It’s no accident in either case that HR and the boss are talking with you in isolation. They’re doing this in a vacuum to avoid discussion. I think your best negotiating position is at a table with both your boss and HR present.

I think your boss has to lead this effort, because HR has clearly shown it’s got no idea what you actually do and how it compares to jobs in the salary surveys. (By the way: I think salary surveys are useful generally speaking, but when used to assign a salary to a specific employee, they’re the pits! See Am I chasing the salary surveys?, and Beat The Salary Surveys: Get a higher job offer.)

For the reader in Question #1 who asks what percentage increase is appropriate, I don’t like to negotiate in percentages — and you should not negotiate in a vacuum, either. I think you have to sit down with your boss and HR to figure out how much more work you’d be doing, how much value you’d be adding, and how much your employer will be saving. There’s no way to just toss out a number — you must negotiate by discussing the newly defined job and salary. (For a complete approach to justifying a higher salary by using a business plan, see How Can I Change Careers?, pp. 8-12. This PDF book isn’t just for career changers; it’s for anyone who wants to stand out in a job negotiation.)

More gotchas

Both readers who submitted the above questions face an added dilemma. If the second job can be added to yours satisfactorily, then HR erred in creating the second job to begin with. Why was it separate? Don’t compound HR’s mistake by letting the HR manager sweep the second job under your job by calling it “a job promotion” without creating a new title, job description and salary. You need to know exactly what the second job was — you’ll be responsible for it! So get those documents I bulleted above.

The reader who asked Question #2 has an extra problem. Clearly, HR doesn’t understand the work you do, your job title, or your salary — none of it maps to information HR has on file. How can you negotiate adding an undefined second job to your job if HR doesn’t have the correct definition and salary for your existing job?

These are more gotchas that point to serious mismanagement of human resources at your companies. Don’t take the fall for HR’s failures.

If negotiations fail

If either of you is uncomfortable with taking on the extra work, or with how negotiations go, you can always decline “this opportunity” — and let your employer just re-fill the vacant job (or find another sucker).

Please keep in mind: If your employer is really determined to dupe you into doing more work with inadequate pay, the only exit from this quandary may be out the door to a new employer.

I’ll leave you with a joke. A person’s standing at a bar enjoying a drink. Up walks an attractive face — and says seductively, “For a hundred bucks, I’ll do anything you want.” The drinker smiles beguilingly and slaps a hundred dollar bill on the bar. “Paint my house.”

An extra hundred bucks isn’t always an opportunity.

Have you ever been faced with an “opportunity” that made you nervous because it was nebulous? Did you take it? Or what did you do? What additional tips and insights can you offer these two readers?

: :

Back to Top

HR Managers: Do your job, or get out

On June 27, 2016

In the June 28, 2016 Ask The Headhunter Newsletter, several readers raise questions about HR that we can’t keep ignoring.

Questions

this-way-outReader 1: Back in the 20th century, employers actually reviewed resumes by reading them rather than scanning them into a computerized ranking system. Keywords have turned hiring into a pass-the-buck game, with HR complaining it can’t find talent! Well, HR isn’t looking for talent. HR isn’t looking for anything. Phony algorithms are keeping the talent unemployed while HR gets paid to do something else! The question is, what is HR doing?

Reader 2: Two weeks after receiving a written offer from this company — and after I quit my old job and moved — HR sends me an e-mail saying there’s no job. That’s right: They hired me and fired me before I started! What am I supposed to do now? I can’t go back to my old job — I quit. The HR person who gave me the offer still has her job. Shouldn’t she be fired?

Reader 3: I was selected for a new, better job paying more money after rounds of interviews. I was all set to start when my HR department called me in to say the job was withdrawn due to budget problems. This was for a promotion at my own company! How did they have the budget a month ago when they posted the job and gave it to me, but not now? What can I do?

Reader 4: My friend attended a business roundtable where multiple employers complained they couldn’t find people. She stood up and said she was a member of several large job-search networking groups, with an aggregate membership of thousands in the Boston area. She offered to put them in touch, help them post positions, and contacted them multiple times afterwards to help facilitate this. Nobody has taken her up on it. Talent shortage my…!

Nick’s Reply

This edition of Ask The Headhunter is dedicated to good Human Resources (HR) managers who work hard to ensure their companies behave with integrity and in a businesslike manner toward job applicants — and who actually recruit.

This is also a challenge to the rest. Do the readers’ complaints above mystify or offend you? You cannot pretend to manage “human resources” while allowing your companies — and your profession — to run amuck in the recruiting and hiring process.

The problems described above are on you — on HR. It’s your job to fix them. Either raise your HR departments’ standards of behavior, or quit your jobs and eliminate the HR role altogether at your companies.

Here are some simple suggestions about very obvious problems in HR:

Stop rescinding offers.

oopsBudget problems may impact hiring and internal promotions, but it’s HR’s job to make sure all the i’s are dotted and the t’s are crossed before HR makes offers that impact people’s lives. Don’t make job offers if you don’t have the authority to follow through. If your company doesn’t give you that authority, then quit your job because you look like an idiot for having a job you’re not allowed to do. What happens to every job applicant is on you. (See Pop Quiz: Can an employer take back a job offer?)

Stop recruiting people then ignoring them.

In other words, stop soliciting people you have no intention of interviewing or hiring. More is not better. If it’s impossible to handle all job applicants personally and respectfully, then you’re recruiting the wrong people and too many of them. Either treat every applicant with the respect you expect them to show you and your company, or stop recruiting — until you have put a system in place that’s accurate and respectful. Having control over people’s careers isn’t a license to waste anyone’s time. Your company’s rudeness in hiring starts with you. (See How HR optimizes rejection of millions of job applicants.)

Stop recruiting stupidly.

stupidThe job of recruiting is about identifying and enticing the right candidates for jobs at your company. It’s not about soliciting everyone who has an e-mail address, and then complaining your applicants are unqualified or unskilled. You can’t fish with a bucket.

You say you use the same services everyone else uses to recruit? Where’s the edge in that? Paying Indeed or LinkedIn or Monster.com so you can search for needles in their haystacks is not recruiting. It’s stupid. Soliciting too many people who are not good candidates means you’re not doing your job. If you don’t know how to recruit intelligently, get another job. (See Reductionist Recruiting: A short history of why you can’t get hired.)

Stop demanding salary history.

It’s. None. Of. Your. Business. And it makes you look silly.

tell-meI have a standing challenge to anyone in HR: Give me one good reason why you need to know how much money a job applicant is making. No HR worker has ever been able to explain it rationally.

It’s private information. It’s personal. It’s private. It’s shameful to ask for it. Do you tell job applicants how much you make, or how much the manager makes, or how much the last person in the job was paid? If you need to know what another employer paid someone in order to judge what your company should pay them, then you’re worthless in the hiring process. You don’t know how to judge value. HR is all about judging the value of workers. You don’t belong in HR. (See Should I disclose my salary history?)

Get an edge when HR gets in your way!

Ask The Headhunter PDF Books

Fearless Job Hunting

How Can I Change Careers?

Keep Your Salary Under Wraps

How to Work With Headhunters

Parting Company | How to leave your job

Employment Tests: Get The Edge!

Overcome the daunting obstacles that stop other job hunters dead in their tracks!

Stop avoiding hiring decisions.

In a market as competitive as today’s, if it takes you weeks to make a hiring decision after interviewing candidates, then either you’re not managing human resources properly, or you’re not managing the hiring managers in your company. Qualified job applicants deserve answers. Taking too long to make a choice means you have no skin in the game, and that makes you a dangerous business person. After you waste too many applicants’ time, your reputation — and your company’s — is sealed. With a rep like that, good luck trying to get hired yourself.

Stop complaining there’s a talent or skills shortage.

There’s not. With 19.5 million people unemployed, under-employed, and looking for work (even if they’re no longer counted as cry-babypart of the workforce), there’s plenty of talent out there to fill the 5.6 million vacant jobs in America. (See News Flash! HR causes talent shortage!) Recruit is a verb. Get out there and find the talent!

If your idea of recruiting is to sit on your duff and wait for Mr. or Ms. Perfect to come along on your “Applicant Tracking System,” then quit your job. If your idea of recruiting is to pay a headhunter $20,000 to fill an $80,000 job, then you are the talent shortage. Your company should fire you.

“Human Resources Management” doesn’t mean waiting for perfect hires to come along. Ask your HR ancestors: They used to do training and development to improve the skills and talent of their hires — as a way of creating competitive value for their companies.

The good HR professionals know who they are. The rest behave like they don’t know what they’re doing and like they don’t care. We’re giving you a wake-up call. Do your job, or get out.

My challenge to HR professionals: If you aren’t managing the standard of conduct toward job applicants at your company, if you aren’t really recruiting, if you’re not creating a competitive edge for your company by developing and training your hires, then you should quit your own job. If you aren’t promoting high business standards within the HR profession, then there’s no reason for HR to exist. Your company can run amuck without you.

To everyone else: How do these problems in HR affect you?

: :

Back to Top

The mark of a promotable employee

On April 4, 2016

In the April 5, 2016 Ask The Headhunter Newsletter, a manager wants to know how to assess an employee for a promotion.

Question

promotionI manage a small team, but I’m pretty new to management. Now that it’s time to promote someone, I’m not happy with the criteria my HR department has given me to justify the promotion. It’s frankly nonsense. I don’t want to promote someone just because they’ve been on the job for two years. I want to use the opportunity to really assess whether they are ready for more responsibility and some new authority, and to help the employee realize what this means for them, for my department and for our company. Do you have any suggestions for how I should handle this so it will mean something?

Nick’s Reply

Well, you’re not managing by rote, I’ll give you that! I’m glad. A promotion should be the result of dialogue between you and the employee, and it should be handled something like a job interview. Of course, you know a lot more about an existing employee than you do someone applying for a job. But I agree that you should not waste the opportunity to help your employee step up to the challenge that a promotion really is. This should be a bit of a test where the employee demonstrates what they can do.

In part, you have to follow your gut, by considering how this person has performed over the past two years. In part, you should base the promotion on your estimate of how they will perform going forward, on the specific tasks and objectives they will soon face. This is actually all about what you already know. The rest is up to the employee: You should absolutely test them in some reasonable way.

Here’s how I’d approach it — but, please, leaven my suggestions with your own good judgment.

2 challenges to a promotion

It’s no easy task for a manager to decide who is worth promoting. It’s always risky to assign additional responsibilities or authority to an employee: Will she lighten the manager’s load or just add to it?

I think there’s a simple initial test for promotability, though you should consider other factors and criteria that make sense to you. My goal with this method is to stimulate a dialogue between you and the employee that will help you decide — and that will also help the employee grasp the importance of new responsibilities and authority.

This is based on the idea that the farther up the ladder a person goes, the more impact (positive or negative) they can have on the bottom line. Before you promote someone, find out how well she understands this idea. This test has two parts.

First, ask the employee to explain (a) how her current job contributes to the company’s profits, and (b) how she thinks the job she may be promoted to impacts profits.

Second, ask (c) what three things she has done in her current job to optimize profits and (d) what three things she would do in the “next job up the ladder” to optimize profits.

(If you’re a job applicant, this approach can work with a prospective boss, too. End your talk with How to Say It: How’d I do?)

The key to these 2 challenges

Remember that as someone’s boss, your goal is to get the best work out of them that you can. That makes you a mentor and a guide. If the employee fails, you fail. So, you must do everything you can (within reason) to help the employee succeed at getting promoted, just as you normally do as her boss to help her get her work done effectively every day.

That means the two challenges listed above must be an open-book test, and you must give the employee adequate time to respond. You must be ready and able to answer any questions she has as she prepares her responses. For example, she will probably need to discuss the definition of profit in the context of her job and your department. (Remember, a big part of your job as a manager is to develop your people, to advise them, and to teach them.)

Encourage the employee to prepare a brief, written report for (a), (b), and (c), and a brief, written plan for (d). Written might mean she prepares a presentation and outline on your whiteboard, or it might mean a short PowerPoint presentation or a narrative. Please: Don’t make it too formal! Casual and conversational is best.

Point out that you are available to help in any way (short of producing the reports, of course). You’re her manager, after all, and managers and employees collaborate all the time in a healthy work environment. You want her to succeed. This will trigger a thoughtful dialogue that will reveal what you need to know about the employee’s acumen and potential. No matter how the employee responds to this, you as the manager will learn a lot. I think you’ll see the mark of a promotable employee pretty readily.

As you might guess, not all employees will be able to deal with this effectively. Promotable employees will get it!

(If you’re the employee, and the promotion you’re getting doesn’t include a raise, learn How to Say It: Mo’ money is the problem!)

If you’re a manager, how do you handle promotions? When you’ve pursued promotions yourself, how did you make your case? What approach other than the one above would you recommend to the manager in this week’s Q&A?

: :

Back to Top

Should I let my millennial kid make a huge career mistake?

On January 11, 2016

In the January 11, 2016 Ask The Headhunter Newsletter, we talk about where parents fit in the career equation.

Question

My twenty-something daughter has worked here in the U.S. for three years in her first job out of college as a content manager for a website that focuses on business and culture on another continent.

She has the chance to transfer there to further establish the brand. This is her dream assignment, but it comes with a huge price. The CEO has proposed that she take a $12,000 pay cut, citing the lower cost of living in the new location. Her father is furious and I’m torn as I want her to pursue her dream, but not if it means being taken advantage of. Mr. Headhunter, please offer some advice here. Thank you!

Nick’s Reply

jumpContrary to the title of this Q&A, you’re not really afraid your millennial daughter is making a career mistake. You’re just afraid that you’re afraid she is. So I give you credit for starting a candid discussion about this, and for giving your daughter a chance.

As a parent, I understand your trepidation. Here’s what I suggest you consider.

This is your daughter’s decision, not yours. If you press her not to do it, all you’re telling her is that you don’t support her choice. She’s not going to hear much else, no matter how much sense you make.

People her age are wired to take risks, and thank God for that, because it’s in our youth that we can best afford to take risks. We have time to recover if a choice turns out wrong. We don’t have a house, a family, and big financial obligations. (By the way: This is not a challenge specific to millennials. I don’t think millennials are really any different from any other new generation.)

But please consider this: Without taking risks in youth, we never get the chance to achieve our dreams — or to learn anything that matters.

The CEO probably has a point. I’ve recruited and placed people at lower salaries for just the same reasons: lower cost of living and big opportunity. It’s always up to the job candidate. Some are in a position to take the risk, others are not.

A lot rides on the credibility and integrity of the CEO and the company. Is the CEO just trying to take advantage of her, or is the salary trade-off legit? Only your daughter can judge this. If I were her, I’d ask for one more meeting with the CEO to discuss this.

How to Say It:
“I’ll be taking on a big new challenge in this new location. I need to talk with you one more time to make sure I understand the risks, rewards, and challenges of this job. If I take it on, I want to perform at my best and produce a huge success for our company. What are the milestones? What are the rewards if I achieve them? What do you see as the risks for me?”

In Fearless Job Hunting, Book 7: Win The Salary Games, I discuss how to make a business case to a CEO about how much you deserve to be paid: “How can I avoid a salary cut?”, pp. 7-10. There’s more than one way to get some leverage:

“Express what you want, and suggest that salary isn’t the only component of an acceptable compensation package.”

The milestones must be set in writing and they must be objectively measurable — without interpretation. If she achieves X, then the reward is Y. Because this is a big new gig, there should be a timeline of several milestones — deliverables she’s responsible for — and what she will get in return if she makes them.

Without this, I’d never take a job to establish a brand anywhere. This is the crux of any business plan. My biggest concern — whether the job is in South America, Australia or Biloxi — is the business plan. What is it? If there is no clear plan, then I’d never take the job. Of course, your daughter should be part of developing the plan. If there isn’t one, she should volunteer to help produce it before she takes the job.

Check They promised a raise but won’t deliver to learn how to structure milestones in a good job offer.

I’d want to see a third-party report about cost of living in the new location. What’s the CEO basing the salary cut on? It may be legit — or it may be an indefensible estimate. Practically speaking, your daughter should undertake on her own to figure out what it will really cost her to live in the new location. The Internet makes this kind of research pretty easy. Why not help her prepare a budget for living there? Check real estate, rents and cost of groceries. Maybe it’s not as bad as you think. Then you’re helping, not hindering.

Do not make your daughter’s choice for her, or make her feel you think she’s wrong. My kids and yours must make their own choices — or they learn nothing. If she make the wrong choice, but she’s smart and capable, it will not destroy her life. It will probably make her stronger — and lead her to a better opportunity the next time. She’ll gain wisdom, and you will gain more of her respect.

Even if you conclude from hard data that this is going to cost her money, that’s not justification for telling her not to do it. What you consider a price for a bad decision might be something else altogether for her — the price of growing up. I’m afraid that too many young people today are not willing to pay that price — and they never grow up. I think our nervous-nelly society is too quick to deprive our kids of the chance to learn the price of success.

Then, of course, there’s the distinct possibility that this risk will be the start of a great new part of her life — and she will enjoy the rewards of taking a big risk on her own. Imagine what it would do for her self-confidence and acumen — to take on such a huge challenge.

As a father, I’d be more concerned with her personal safety. No matter where a son or daughter of mine might go next, the first thing I’d want to look into is, how safe is the place, and what can my kid do to be as safe as possible? I think that except in the worst areas, it’s always possible to take measures to improve personal safety.

Ask her what you can do to help her succeed. My guess is your daughter is pretty smart. Let her know you believe that and that you trust her judgment, and that you respect her aspirations. Then give her a hug and let her go on her way. If you raised her right (Yes, give yourself some credit.), she will figure it all out.

Then book a flight to go visit her in about six months, so she can show you how she’s pulling it all off on her own.

Now I’m going to tell you what prompted me to answer you as I have. When my first book was published, I wrote an Acknowledgments section for it. At the very end, I said this about my own two kids, who were one and three at the time:

“As for Luke and Emma, well, when you’re old enough to read this, I hope you’ll also just be learning that it’s okay to take risks to do what’s important to you (and I hope your father will be smart enough to know when to get out of the way and let you).”

It’s been hard to take my own advice, and I frankly can’t believe I had the presence of mind so many years ago to write that. Those words have kept me in line, and they’ve freed my kids to make me proud of them.

I wish you, your daughter and your husband the best.

When your kids are ready to leap tall buildings, do you put away the measuring stick? Do you let them do the calculations and decide whether to leap? What did you teach your kids? What’s the best way to be a helpful parent?

: :

Back to Top

How to ask for an early salary raise

On June 8, 2015

In the June 9, 2015 Ask The Headhunter Newsletter, a reader excels at a new job, fixes what was broken, and wants an early raise. Is that possible?

Question

I have been working for a small company for six months. My duties expanded dramatically soon after I was hired. When I got here, I walked into a disaster. It took a lot of hard work, but now I’ve got the department going like clockwork.

I think I’ve demonstrated that I’m worth more than my current compensation. Is it appropriate to renegotiate my salary at this point? What approach should I take? If terms cannot be met, should I look elsewhere? Thanks for the advice!

Nick’s Reply

dilbert-ask-for-a-raiseI like your pragmatic perspective. If you’re worth more today than when you were hired, you should be getting paid more! Some employers will be shocked, but they’re the ones that will lose their best workers to the competition for underpaying them.

Your job quickly turned into much more than you were told when you were hired. That’s actually pretty common — I’ll bet lots of Ask The Headhunter subscribers are in this boat. Management is often clueless about what a job is really all about, or what it’s worth (see Salary surveys: Know when to fold ’em). But a capable new hire quickly realizes how much work must be done — and does it. The added payoff to the employer is significant.

Sometimes, the employer is conniving. It knows there’s much more work than it lets on during interviews, and hopes to gain a much higher ROI on the salary it offered. The new hire gets stiffed, but isn’t likely to quit.

Either way, I think under the circumstances six months is not too early to approach management about a raise, if you can justify your request. (In fact, it may take six months more to actually get the raise, if it is approved!)

If you suspect management isn’t going to respond well, then start a quiet job search before you make your request, not after. This will give you true leverage in the negotiation, if only because you know you have other options.

Use a business plan

Now that I’ve encouraged you, let’s consider who you’re negotiating with. No company wants to feel pulled over a barrel, no matter what you’ve accomplished. So, be responsible and friendly about this. Your presentation for the raise should include a business plan that covers these things:

  • What you have accomplished,
  • How much you think you have saved — or profited — the company (an estimate is okay),
  • The challenges that need to be dealt with next (be specific),
  • What your plan is to tackle and meet those challenges and,
  • How your next year’s plan will profit the company.

You didn’t think I was going to wave a magic wand and make this easy, did you?

Here’s the key to pulling this off:

Raises are rarely given as rewards for past performance. They’re offered as inducement for even better performance in the future. In Fearless Job Hunting, Book 6, The Interview: Be The Profitable Hire, I suggest that you take this discussion to your boss:

This means walking up to the whiteboard and outlining the steps that you would take to do the job and solve the company’s problems. The numbers don’t have to be exact, but you should be able to defend them intelligently. (pp. 30-32, “What’s your business plan for doing this job?”)

If you think in terms of a business plan that promises profitable performance, you’ll have a potent case. Based on what you’ve already shared, I think you can pull this off if your employer has any integrity and realizes workers like you are hard to come by. (See How to Say It: Mo’ money is the problem!)

Now here’s the beef in this Q&A:

In preparing your little business plan, interview key managers and personnel in the company about your job functions, to establish support for your presentation. This will help you perfect it, and it will also help you test it. (If no one’s very impressed, you may want to reconsider your plan, if not your request.)

If you’ve taken all my advice, and the company doesn’t see its way clear to pay you what you’re worth, you’ll have an alternative already on deck (an active job search), which is better than having to go create one at the last minute.

Have you ever asked for an early raise, when you realized a new job was far more than you were told — and because you blew through the employer’s expectations? Or did you quietly keep doing the job without asking for more money? What should this reader do?

: :

Back to Top

Should I take a big counter-offer?

On March 2, 2015

In the March 3, 2015 Ask The Headhunter Newsletter, a reader considers a big, fat counter-offer not to leave a job she hates for one she really wants.

Question

counter-trapI work in the financial services industry. For a year and a half, I was promised project management work but never got it. Recently I landed another job in another company — something I’ve wanted for two years. But it comes with a $6k pay cut. Then my boss made me a counter-offer, promising everything he had promised before, plus an $18k raise and a promotion to Project Manager.

It’s a big pay difference and a major promotion, and that’s the only reason I’m considering it. I could live off the lower salary with some lifestyle changes, in exchange for having a job I really want. The reason I was looking in the first place was that I am miserable at my job. It’s the wrong culture in the wrong industry working for a narcissist boss. Of course, the extra money would really help. Please help me figure this out.

Nick’s Reply

Far be it from me to tell anyone to reject an extra $18k. But I will tell you what every good headhunter knows: A counter-offer usually has hidden strings.

I discuss this at length in “What’s the truth about counter-offers” in Parting Company | How to leave your job, (pp. 50-52):

“To a company, a counter-offer is sometimes a purely pragmatic tactic that enables it to sever a relationship on its own terms and in its own good time. That is, companies use counter-offers defensively. A company would rather have a replacement employee lined up, and a counter-offer buys time. The extra salary offered may be charged against the employee’s next raise, and the work load may increase. The employee is a marked man (or woman).”

In other words, there’s a good chance your boss is keeping you until he can find a replacement.

Of course, I could be wrong. Your boss may have seen the light. Even so, you must ask yourself, why didn’t your boss do the right thing before you announced you’re leaving?

You refer to lots of things that make you unhappy with your employer. The extra money would be nice — and I’d never blame you for taking it. But if this deal is designed to cover the job until they find someone new for less money, will you be on the street soon without another job waiting for you?

Again: Why didn’t your boss do this before you signaled you were leaving? Will any of the other problems you describe be corrected by this counter-offer?

I don’t get the feeling you went looking for a new employer because you wanted your boss to counter. But if you had, here’s the strategic advice I’d have given you, also from Parting Company:

“Before considering a job change, ask yourself if you would consider a counter-offer. If the answer is yes, identify exactly what changes you would want in your current employment and compensation and try to negotiate these with your boss before you step out. If there’s nothing you really want, then you’re ready to move on. (See “Learn to Move On,” p. 31.)”

It seems you already tried this, when you asked your boss for a job change and a raise. I know this is a very loaded question, but, why didn’t he give you what you asked for when you asked for it?

I think you know what you should do. The hard part will be deciding whether you can forgo all that extra money to have a job you really want, working with people you respect, in a healthier environment.

These are all things to consider. I wish you the best.

Would you take the counter-offer, or the job you really want? Am I too heavy handed with the risks of counter-offers? Have you ever gotten burned by one — or has a counter paid off for you? More important, what other factors would you advise this reader to consider?

(The reader who submitted this question has let me know what she decided to do and why. I’ll post the outcome as the discussion takes off! UPDATE: After letting our community post comments for a while… I’ve posted what the reader told me she decided to do, in bold down below in the comments… along with some additional information that she shared about her boss… Gotta give her credit for handling this so well!)

: :

Back to Top