No resume, no job posting, no application, no interview: Microsoft Video Edition

On March 14, 2016

In the March 15, 2016 Ask The Headhunter Newsletter, we do something completely different. We take a video approach to “the mountain” that stands between you and your next job.

Surviving the new economics of work

Microsoft recently asked me to talk for 20 minutes to thousands of IT (information technology) professionals whose jobs are at risk due to rapid changes in technology and in the economy. What can they do to save their careers? What kind of work should they do next?

Sound familiar?

I tuned my comments for Microsoft’s 3-day TechNet Virtual Conference (March 1-3, 2016) — but what I told the audience applies to any line of work, and it’s from the core Ask The Headhunter ideas we discuss here every week. This video includes about 20 minutes of me talking about the new economics of work, and 15 more of Q&A we did via Skype afterwards. A big thank-you to Microsoft and Channel9 for sharing this video with the Ask The Headhunter community.

Questions & Answers

This video raises in-your-face questions.

But I also show you how to answer them Yes! (I’ve added links to take you to more resources. Most of these are free, but there’s a link or two to my books.)

I talk about the #1 problem job seekers face: They let a mountain of obstacles interfere with their efforts to get a job.

  • They try to beat the online job boards.
  • They struggle to tunnel through Applicant Tracking Systems (ATSes).
  • They play the keyword game with automated job application systems.
  • They keep failing to reach the top of a mountain of competition.

In the video, I talk about why there is no mountain — no resume to write, no job postings to select or decipher, no job applications to file, no interviews to play to. I’m not kidding. I don’t think any of those “tools” help employers hire or job hunters get hired. I think our economy is bogged down by the detritus of phony, automated recruiting — it doesn’t work!

There’s just fearless job hunting.

  • You become part of the circle of friends that naturally leads people to jobs — and that leads to hires.
  • You show up with a clear definition of the problem or challenge that needs to be tackled.
  • You deliver a viable business plan for the job.
  • You show how you’ll do the work. And you create a new, profitable outcome the company never contemplated.
  • You make yourself the job candidate who stands out from all the rest.

Does it matter what kind of work you do?

Virtually every kind of work today is under siege of one kind or another — but for the same reasons. Every industry, every company is increasingly focused on the bottom line. The shift that everyone faces is not just technological. It’s economic — and it’s about accountability. That’s what I talk about in the video. Economic pressures supersede all others — and technology jobs feel the pressure most because that’s where efficiencies that solve economic problems are supposed to come from. But no matter what kind of work you do, the shift must be in your own perspective.

Success is not about chasing hot jobs, because there’s really no such thing. (What’s hot changes by the time you catch it!) It’s about whether you are hot. What makes you hot? You have to make yourself and your work accountable. If you wait for the bean counters to do that, you’ll probably lose your job if you have one.

If you work in IT, the video will get you started on how to advance your career in the face of stunning shifts in technology — changes that probably put your current job at risk.

And if you don’t work in technology, you’ll quickly see how my suggestions will help your career in today’s turbulent economy. As I said, the 20 minutes of this video summarize many of the core ideas we talk about on Ask The Headhunter all the time. Of course, I couldn’t squeeze every Ask The Headhunter method, tip and lesson into a 20 minute video. For more about how to be a fearless job hunter who stands out from the competition by delivering profit, check out the Introduction to Fearless Job Hunting, which also details which of my books address which challenges.

I hope you enjoy the video, and that it inspires you to forget about mountains and obstacles while you plan how to deliver profitable work to a worthy employer — work that’s profitable to you, too.

Many thanks to my good buddies at Microsoft for the opportunity to get in front of the company’s enormous audience — and for their generous hospitality while I was in Seattle and on the Microsoft campuses in Redmond and Bellevue. Mostly, I’m grateful for the freedom to work unscripted — every word in the video is mine. No one told me what to say or what to talk about. (If you’re among the many Ask The Headhunter subscribers who work in IT, don’t miss the other great videos about the future of IT in the TechNet 2016 archive.)

Okay — let’s hear what you liked and didn’t like about what I said in the video. Then hit me with the in-your-face questions — what do you want to know more about? What would you like to see in future Ask The Headhunter videos — because I’m planning to make more. Let’s pound these topics!

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How employers help scammers steal your Social Security number

On August 11, 2014

It was inevitable: Scammers are stealing job seekers’ identities using over-the-top interview protocols established by employers to gather sensitive personal data. Have employers gone too far demanding too much of job applicants before they even need the information?

Great news! A well-known employer in your area sends you an e-mail saying it wants to interview you by phone — they found your resume online or your profile on LinkedIn. You answer the phone at the appointed time and have a job interview. Perhaps the interviewer makes an offer on the spot — your lucky day! He helps you complete the job application right there on the phone. What’s not to like?

steal-ssnHighmark, a BlueCross BlueShield healthcare company, warns on its website that the interview you think the company just conducted with you was a fraud — and someone stole your private information in the process:

Important Notice
Recently, Highmark has received several reports of possible fraudulent online activity in which an individual posing as a Highmark human resources representative contacts job seekers by e-mail or phone/text, conducts interviews and makes employment offers on behalf of the company. In most instances, those contacted have never applied for a position with Highmark. These false job offers are likely made in an attempt to gain access to your private information, such as your social security number.

— Warning posted on Highmark’s Careers page, detailed further in this notice

While fake online job postings are common and used to get you to fill out forms with personal information that can be used to steal your identity, this fraud is bold. Someone posing as a well-known employer actually calls you up and interviews you — and by the time it’s over you’ve got a phony job offer and the scammers have your very real social security number and other private information.

How can this happen?

An alert job seeker might recognize a phony e-mail address behind the official-sounding name of the company and the recruiter. But some won’t. Job seekers are understandably excited to get an e-mail asking for an interview and will quickly follow the “script” we’re all accustomed to — an e-mail expressing interest, a phone interview with a recruiter, and an intimidating demand for highly detailed “job application” information that includes private personal data that no employer really needs — but demands anyway.

Of course, not all victims will believe they just got a job offer on the phone without an in-person interview — but some will. And even if the “recruiter” doesn’t make an offer on the phone, he makes it awfully easy to “complete the application” on the phone while he does all the writing for you. He’ll even write down your social security number and your home address and phone number. What’s not to like?

How employers help scammers steal your SS#

Employers have programmed job seekers to quickly disclose private, confidential information — when there’s no real benefit to doing so, but lots of risk. Long before the employer decides you’re even a serious contender for a job, it demands your home address, your social security number, names and contact information of your references and permission to contact them, your salary history (which you should never disclose) and loads of other information that’s none of their business at this juncture and which they don’t even need. (When you fork over your references, you’re putting them at risk, too — probably not a good idea if you want good references!)

Why do HR departments routinely demand all this information? Simply because they can. You’ve been trained to  deliver “the required information” just to apply — while the employer hasn’t even checked your qualifications or indicated the slightest interest in talking with you much less hiring you. (See Does HR Go Too Far When Screening Candidates? — especially comments by HR manager Earl Rice. As you’ll note from the 2003 date on this article, this is not a new employer protocol.)

That’s why you become an easy target for scammers. Scammers exploit the intimidating “script” employers have taught you to follow. That’s how unreasonable, over-the-top job application requirements put you at risk. But it’s even worse.

Where’s your data?

Even a real, live employer that collects your private information puts you at risk. Many employers use third-party applicant tracking systems (ATSes) to log your application information and personal data. It all goes into “the cloud” — and good luck protecting it. When you complete that application, you’re usually asked to sign a waiver that gives the employer and its “agents” (translation: any third parties it deals with but that you don’t know about) permission to do with your data as they please.

You have no idea where your data goes, who has access to it, or how well (if at all) it is secured. Personal job application data is stored in unregulated, central repositories that even employers have no control over. Who controls these enormous databases? Companies like Oracle Taleo, Bullhorn, HRIS, IBM’s Kenexa, iCIMS, JobVite, HireBridge, JobScore, and ADP VirtualEdge among others. (For more about the applicant tracking system racket, see Employment In America: WTF is going on?)

Of course, to apply for a job you must provide basic information. But it’s up to you to be judicious about what you share and at what point in the recruiting process. Do they really need your social security number — when they haven’t even met you or given you any clear indication that they’re going to make a job offer? Most people today have already been brainwashed by the employment system to hand over anything and everything an employer says it “needs” to “process you.”

BAM! It’s that misconception that turns you into a sucker when a phony recruiter calls you and asks for all your data.

It’s time for employers to behave

It’s time for employers to stop demanding information they don’t need to recruit you. Today, HR departments ask for the kitchen sink simply because they have a database for kitchen sinks. “We’ll just get all the person’s data up front, so we don’t have to do it later.” More cynically, “We’ll get all their data before we even decide they’re viable candidates because then we can use a keyword scan to quickly reject people we haven’t even talked to yet.” (Less politely: Presumptuous Employers: Is this HR, or Proctology?)

When employers put some of their own skin in the game, then they can ask applicants to do the same. For example, what’s the salary range on the job? How much did you pay the last guy in that job and the one before that? What’s your Employer Identification Number? May I see some references from your customers, vendors and former employees? How about your credit rating? You’re privately held? I still need that information — I’m privately held, too. Are some of those questions over the top? Hmmm…

It’s also time for job seekers to stop being suckers. You are always free to politely but firmly decline to disclose any information you think is too private to share — until you think it’s warranted to process your job offer. Don’t be a sucker for either a legitimate employer who asks for too much — or for a scammer. See Fearless Job Hunting, Book 8: Play Hardball With Employers for tips about how to stay in control when you’re talking with an employer.

(For more on this story, see the Pittsburgh Post-Gazette, which interviewed me about the scam: Insurer says swindler posing as Highmark job recruiter.)

Where do you draw the line when disclosing private information to apply for a job? Do employers ask for too much, too soon? How do you apply for jobs while protecting your private information?

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Big HR Data: Why Internet Explorer users aren’t worth hiring

On February 3, 2014

In the February 4, 2014 Ask The Headhunter Newsletter, we’re catching up on the TV news segment I told you about recently…

Ask The Headhunter Video

This space is normally devoted to Q&A: A “live” problem faced by a reader, and my advice. But two weeks ago, in the January 20 edition, I asked for your input about how employers use “Big Data” when recruiting and hiring.

I was preparing for an appearance on Brian Lehrer’s TV news magazine. Your comments and suggestions were very helpful — many thanks! I promised I’d share the program with you after it aired, and I’m devoting this week’s edition to it.


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In this segment, we’re joined by The Atlantic columnist Don Peck, whose article, “They’re Watching You At Work,” is a deep dive into the use of people analytics in hiring. Thanks to CUNY TV and to Brian for his pointed questions. (Brian’s main gig is on New York City’s NPR affiliate, WNYC radio. I’ve enjoyed being his guest many times.)

Corporate HR departments and recruiters have been misusing Big Data — online resumes, applicant tracking systems, job application forms — to recruit and hire for almost two decades. They solicit millions of applicants, then claim none fit the bill. Is it your fault for playing the cards they dealt you in a game they rigged?

According to Peck, it’s no surprise that now employers are doubling down on technology and Big Data, and buying oodles of information about you — so they can correlate it to their fantasy of the perfect job candidate.

For example — no kidding — the browser you use correlates to how successful you will be if you’re hired. Internet Explorer users are “less apt” — no jobs for them! In this data-rich recruiting approach, people analytics render a “decision” about whether to hire you.

What do you think of the ideas discussed in the video? Is HR just getting dumber? Check it out, and post your comments!

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