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Exit Interview, Stage Right
By Nick Corcodilos |
Exit interviews fascinate me like cockroaches do. An exit interview is the meeting a company's human resources department has with an employee who has
been terminated or who has resigned. Like the Top Ten Stupid Interview
Questions,
exit interviews are the cockroaches of the human resources world: no one
knows why they exist, no one can justify or eliminate them, and they will
likely survive into the third millennium.
While most companies still conduct exit interviews, many human resources
managers tell me they don't bother with them any more. For reasons I'll
outline
in this article, I think employers should be embarrassed to conduct exit
interviews and employees should be smart enough to decline them.
The ostensible objective of the exit interview is to help the company
"improve
the way it does things" so fifty more employees won't quit in the coming
weeks. In other words, If you'll just tell us why you are resigning,
we'll
see to it that no one else ever has to resign for those same reasons. Why,
we'll change our company for the better, and thank you for your candor.
The credibility gap
According to a white paper titled "Exit Interviews" by Nina Drake and Ian Robb from the Society
for Human Resource Management (SHRM), "exit interviews represent a prime
opportunity to gain candid information on employment conditions" within a
company. This is purely wishful thinking, and very naïve at best. Exit interviews invade an employee's privacy and
insult his intelligence. Employers can't possibly believe they're going to
get credible information in such a meeting.
Invading privacy
The decision to quit a job (or the reaction to being fired) is personal and often complex. I believe it is utterly presumptuous of a company to
require an employee to explain it. Unless the employee wants to talk about
it, it's not the company's business. If the company had any right to this
information, it was only while the employee was a committed member of
the team, not after he has decided to leave...
This
article has been truncated...
Headhunter Nick Corcodilos's acclaimed
Exit Interview, Stage Right
is revised and expanded,
and
is now a section of Nick's PDF book:
Parting
Company | How to leave your job
It's
the must-have Answer Kit you need to make your
next move on your own terms... fearlessly.
Don't
consent to an exit interview
until you understand the risks!
-
Do
exit
interviews
invade your privacy?
-
Do
exit
interviews really
help an employer?
-
Do
you understand how
exit
interviews can
blow up in your face?
-
Do
you know what questions
you'll be asked?
-
Do
you know how to say
No, thank you...!
without getting burned?
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This
73-page PDF book is packed with Nick's insider advice,
including:
-
Resign
Yourself To Resigning Right
-
The Truth
About Counter-Offers
-
Getting Fired
Is A State of Mind
-
The Wall Says
It's Time to Go
-
Exit
Interviews: Just Say No
-
Outplacement
Or Door #2?
-
Stand Up To
Downsizing
-
Learn To Move
On
-
Plus
The Parting Company Crib Sheet:
Insider
tips from Nick's favorite HR experts about how
to avoid unnecessary
risks when you leave any job.
-
Plus
How to succeed at your next job!
+
Panic
Attack: Your first day on the job
+
Start
A Job On The Right Foot
And...
more answers
about
how to leave your job fearlessly!
Nick
Corcodilos charges hundreds of dollars for a private Talk
To Nick coaching session. For a fraction of
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Company in the same no-punches-pulled
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your job -- get Nick's easy-to-understand advice about how to do it on your own
terms! |
Parting
Company | How to leave your job
Whether
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downsized, or quitting for any reason...
Don't panic or blow it when
Parting
Company!
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Notes
from
the
Ask The Headhunter community
"This is like reading a high-priced consultant's report to discover the "BFO" (blinding flash of the obvious). A lot of what you write makes absolute sense. It's intuitive (dare I say innate) and yet so many of us continue to follow traditional HR dogma when searching for work. Shame."
Bill Hiltz
"The great news about your recommendations is that they work. The good news for those of us who use them is that few people are really willing to implement what you recommend, giving those of us who do an edge."
Ray Stoddard
"I read your columns and have bought your book (and read it several times). It sits on my desk to refer to. It changed the way I look at job hunting 180 degrees! I recommend it to everyone who has need of it (and most have bought it!). If you do a sequel, I will buy that one, too."
Bill Cartwright
"Nick, you probably know that you are the one writer in the country (or the world) that I never disagree with. You hit all the notes that I have been crying 'alarm' about since 1970 myself. You are uncannily on target, all the time. God bless your work, as always."
Dick Bolles, Author, What Color Is Your Parachute?
"Nick... what can I do but join the teeming throngs of folks chanting your praises? No-BS, tell-it-like-it-is folks like you are too damned rare. I'm emailing you to say
thanks. You are my new hero."
Mary Lee Chapman
"Just a note to let you know that your job seeking advice is pure gold. Nice to see somebody cut through the morass with intelligence."
Gary Deines
"I am a retired USAF officer who just got furloughed out of four years with Northwest Airlines. I feel like I have just cut through a thunderstorm and found smooth air and bright sunshine on the other side. Thanks!"
Jack Elliott
"I like your no-nonsense approach to the search-related topics you tackle. You are not afraid to go against the grain and shake things up with a dose of reality and responsibility. I LIKE IT!"
Kristie Derkos
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You can't afford to do an exit interview
without reading
Exit Interviews: Just Say No!
Now a section
of the 73-page
Ask The Headhunter Answer Kit:
Parting Company | How to leave your job
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