||Exit Interview, Stage Right
By Nick Corcodilos
Exit interviews fascinate me like cockroaches do. An exit interview is the meeting a company's human resources department has with an employee who has
been terminated or who has resigned. Like the Top Ten Stupid Interview
exit interviews are the cockroaches of the human resources world: no one
knows why they exist, no one can justify or eliminate them, and they will
likely survive into the third millennium.
While most companies still conduct exit interviews, many human resources
managers tell me they don't bother with them any more. For reasons I'll
in this article, I think employers should be embarrassed to conduct exit
interviews and employees should be smart enough to decline them.
The ostensible objective of the exit interview is to help the company
the way it does things" so fifty more employees won't quit in the coming
weeks. In other words, If you'll just tell us why you are resigning,
see to it that no one else ever has to resign for those same reasons. Why,
we'll change our company for the better, and thank you for your candor.
The credibility gap
According to a white paper titled "Exit Interviews" by Nina Drake and Ian Robb from the Society
for Human Resource Management (SHRM), "exit interviews represent a prime
opportunity to gain candid information on employment conditions" within a
company. This is purely wishful thinking, and very naïve at best. Exit interviews invade an employee's privacy and
insult his intelligence. Employers can't possibly believe they're going to
get credible information in such a meeting.
The decision to quit a job (or the reaction to being fired) is personal and often complex. I believe it is utterly presumptuous of a company to
require an employee to explain it. Unless the employee wants to talk about
it, it's not the company's business. If the company had any right to this
information, it was only while the employee was a committed member of
the team, not after he has decided to leave...
article has been truncated...
Headhunter Nick Corcodilos's acclaimed
Exit Interview, Stage Right
is revised and expanded,
is now a section of Nick's PDF book:
Company | How to leave your job
the must-have Answer Kit you need to make your
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consent to an exit interview
until you understand the risks!
invade your privacy?
help an employer?
you understand how
blow up in your face?
you know what questions
you'll be asked?
you know how to say
No, thank you...!
without getting burned?
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Yourself To Resigning Right
Is A State of Mind
The Wall Says
It's Time to Go
Interviews: Just Say No
Or Door #2?
Stand Up To
Learn To Move
The Parting Company Crib Sheet:
tips from Nick's favorite HR experts about how
to avoid unnecessary
risks when you leave any job.
How to succeed at your next job!
Attack: Your first day on the job
A Job On The Right Foot
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You can't afford to do an exit interview
Exit Interviews: Just Say No!
Now a section
of the 73-page
Ask The Headhunter Answer Kit:
Parting Company | How to leave your job
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