Readers’ Forum: How do we identify the good guys?

From the September 22, 2009 Ask The Headhunter Newsletter (sign up, get your own!):

A manager’s question: How difficult is it to gauge character and personality in the typical job interview? No doubt this accounts for many of the pointless questions that are asked. Of course, the more manipulative a person is, the more likely they are to score the best answers to trick questions that reveal honesty and character. How do managers and job candidates deal with accurately assessing character?

Forum: Managers, how do you check a candidate’s personality? Her honesty? Candidates, what methods have you been exposed to? What do you do in the interview to demonstrate what a fine person you are?

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Readers’ Forum: How third-world farmers beat corporate HR

Third-world farmer: 1

Modern American manager: 0

If American companies want to start hiring like it matters again, it’s time to behave like the third-world country we were in the 18th century. In with common sense. Out with Human Resources bureaucracy.

I’ve been teaching how to do the job to win the job on Ask The Headhunter for 15 years. Reader Chris Hogg is an employment counselor in Columbus, Ohio who works with an interesting clientele. Chris validates the Ask The Headhunter approach in ways I couldn’t dream of. Better yet, he demonstrates that these methods were invented out in the field by managers who have been getting the job done for centuries.

Want to hire more effectively? Here’s how to do assess and hire people, third-world style:

Hi, Nick,

I assist refugees and immigrants new to the U.S. with finding employment.

 One gentleman from a war-torn part of Africa had a large farm and employed workers at various times of the year. No tractors, no machines, just hard physical work and oxen when available.

I asked him how he hired employees throughout the year. He said he’d bring folks in for a day or two and watch them work. Were they honest, did they treat the animals well, did they show up on time, do the work when he wasn’t there, do good work and so on? The ones that did the job to his satisfaction got hired for the month or three that they were needed.

I don’t think he ever read your book, but his approach sure sounds familiar, doesn’t it?

I hear similar stories from the Middle East and various other places.

Many new arrivals to the U.S. are bewildered by our interview process. They are used to showing up, doing the work and being hired long-term if they perform well—and we’re talking a wide range of professions, from farming to IT to engineering to tailoring and more.

I just thought you’d like to know.

Chris Hogg
Columbus, Ohio

In the September 15, 2009 Ask The Headhunter Newsletter I discussed the massive disconnect between contemporary corporate hiring and the way people with brains do it. The problem isn’t just in America — it’s around the world. It seems the more sophisticated the operation is, the more cumbersome and idiotic the hiring process is.

UPDATE | I’ve put the 9/15/09 edition online:
Try people out before hiring them: How third-world farmers beat corporate HR

No, I’m not suggesting that computer programmers should stand on a corner and wait to be picked up to do some coding. (Though that might not be a totally kooky idea…) But I am suggesting that employers oughta try people out — and pay them for the time they’re being tested on the job.

A manager can ask a job candidate anything in the world… so why ask the Top Ten Stupid Interview Questions, when the manager could ask the candidate to show how she would do the job?

Or, we can keep asking job applicants where they see themselves in five years, what their greatest weakness is, what animal they’d be if they could be any animal, and to describe a problem they dealt with in some other job while a third-world manager puts the best candidates on the job to test them out and puts your company out of business.

HR consultants and corporate lawyers will come up with plenty of obstacles to this approach, but managers need to remind these folks that their job is to enable managers to hire effectively. Have a policy problem? Change the policy. Managers do not exist to support HR policy; HR policy should support managers. And hiring like it matters should be the new policy.

Would you go to work for a manager like Chris Hogg’s farmer? Would you hire like that farmer does if you could?

(Special thanks to Chris Hogg.)

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Readers’ Forum: Give me a lower-level job

Sometimes it’s worth Taking a Salary Cut to Change Careers. At least, this reader thinks it is… and wants to know how to do it.

How do I let a potential employer know that I will take a lower-level job than my experience would otherwise indicate in order to learn a new subject area in my profession? (In my case, a new area of law). I don’t want to sound desperate, but I would be perfectly willing to come in at the level of a 1-to-3-year associate position and pay my dues, despite my 10 years of experience, to move from a dying area of law to a more vital, long-term one. Please help!

Is a law firm gonna hire a seasoned lawyer to the junior ranks? Is this a no-brainer? How should this reader approach her next employer?

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Readers’ Forum: You’re fired! Now come back for 20% lower salary!

The Ask The Headhunter Newsletter Readers’ Forum gets some doozies…

I was laid off 4 weeks ago in a reduction in force. Last week my former boss called to ask if I would come back — with a 20% cut in salary. I am really torn since I liked my job and the people I worked with. The job market is challenging so my prospects are not beautiful at this stage. But the layoff was hard and I don’t know that I can trust the firm or senior management not to lay me off again. What would you do?

Is this a second chance, or a dumb move for this reader? I can’t wait to see your advice.

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Should you get an MBA?

It’s a question that comes up a lot, but we’ve never discussed it here. In today’s newsletter, in the Readers’ Forum, a reader asks:

I’ve been quite successful in my field (Information Technology) and I’m trying to move up the corporate ladder. I read conflicting things about MBA degrees. Should I get one? Will it pay off?

Put aside the MBA school rankings in the major magazines and all the marketing the schools do. How much of a difference does it make to add an MBA to your credentials?

And let’s take it a bit farther: How much does it matter whether the degree is from a big-name school?

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Forum: Mo’ money for contract jobs?

This reader feels taken advantage of by the “consulting company” she works for. What’s your advice?

I read your article about how to negotiate with a headhunter for a better offer. But if it’s a temp or contract job, how do you ask the agency for more money? You know how they’re short-changing you to begin with: If they say the job pays $14 an hour, aren’t they really getting at least $18 from their client while they pay you only $14?

When is it appropriate to ask for an additional buck or two? Or is it best to keep your mouth shut in this economy because there are tons of other candidates behind you willing to accept the rate that is offered?

Forum: What do you think? When you’re working through a “consulting” company (aka, job shop, contractor, etc.), why should it get so much of your pay rate? Give this reader your advice!

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Forum: Did this new grad ruin an opportunity?

In the Ask The Headhunter Newsletter I introduced a new feature recently: the Readers’ Forum. I ask you how to answer a question, solve a problem or deal with a situation. So step right up…

In the July 14 edition, I published a Forum question from a new college graduate. She enthusiastically tells a company she wants to work there. So the company makes an offer — and thinks the applicant’s acceptance is a foregone conclusion! Meanwhile, the new grad has two other jobs cooking… and asks for an extension on the time to make a decision. The company gets ticked off…

I’m a fresh grad and I just received a job offer from a company I really want to work for (Company A), but I have a pending interview at Company B.  Company A gave me 24 hours to make a decision, and just before the deadline ended, I asked for an extension of less than a week’s time, explaining that I want to evaluate all my options.

The person who interviewed me then told me they were surprised about this because in the interview I told them that I would be prioritizing Company A over my pending application at Company C. But at that time I didn’t see Company B as an option yet. She said that one of the reasons they offered me the job is because I seemed to have a strong interest in the company and because I sent them a thank-you note that reiterated my interest. In fact, they were leaning toward another candidate but because I seemed “100%” about it, they chose me. Nonetheless, she gave me an extension for my final decision.

Should I apologize to her? I still want to work for the company, and I am planning on confirming it in a few days. I don’t want to have any bad blood between us. Did I mislead her in the interview when I told her my thoughts at that time? Should I not have sent a thank-you note? I thought these were the things interviewees usually said/did during interviews. Could they rescind the offer because my interest level waned a bit after they gave the offer? What should I do?

Whoo-wee! Good news, bad news! Did this new grad blow it? I’ve already shared my thoughts with her via e-mail, and I’ll post what I said later on. I even wrote an article about this sort of situation… quite some time ago.

But this is the Readers’ Forum. And you’re up next… What’s up with this situation? What would you tell this new grad? Was she wrong to express her interest during the interview? Or does the company representative have a screw loose? Is an apology due?