Readers’ Forum: The dogs of recruiting

In the November 16, 2010 Ask The Headhunter Newsletter, a reader asks why she’s being chased by wild dogs after she posted her resume online:

Dogs of RecruitingI’ve suddenly been contacted by four different “recruiters” from different recruiting companies. On Thursday, one recruiter cold called me and said he saw my resume on Monster, asked me a few background questions, and then the next morning informed me he submitted me for the job we discussed to his client. On Monday, another recruiter e-mailed me, then she called to further discuss the position, and it was exactly the same job as the one I had talked to the other recruiter about. I provided her the information, and she e-mailed to say she had submitted me to her client.

I started reading a lot about this practice, and how being submitted for the same job by two different recruiters means your resume will go into the trash bin. So I feel totally screwed and wonder what I did wrong, since these folks called me. Should I trust cold-calling recruiters? What are my ethical obligations in dealing with these people? Do I have an obligation to tell the second recruiter I had already been submitted for the job by a different recruiter? Should I even be wasting my time with these folks at all? I obviously have very little experience dealing with them, and I don’t know what the “rules” are, if any. Can you shed some light on this phenomenon?

Here’s the short version of my advice: (For the entire column, you need to subscribe to the free weekly newsletter. Don’t miss another edition!)

“So I feel totally screwed and wonder what I did wrong, since these folks called me.”

No, you called them. You did that when you posted your resume on Monster. That opens you up to the dogs of recruiting. And you’re right—when multiple recruiters submit you for the same job, employers often trash it, because they don’t want to get into a fee fight between recruiters who will claim the placement.

Don’t take this personally, because I don’t know you, but, Gimme a break. You post your resume information online for anyone and everyone to snap at, and you think only intelligent, serious, thoughtful, legitimate employers are gonna respond to you? Your resume is a piece of raw meat tossed into a street full of starving dogs who don’t even care that you’re human. All that matters is the chance to earn another fee.

Putting your resume online is what starts this whole process. If you want to know about recruiters, it’s all here: How to Work with Headhunters. (I’m asked the questions you posed so often that I finally put everything I know about this subject into a book. It covers almost everything you ask about, including how some of these characters online operate, and how to know the good ones from the lousy ones.) If you’re going to work with headhunters, you need to formulate your own rules.

Now let’s address some of the specific issues you’ve listed.

  • Find good headhunters to work with, before the lousy ones find you.
  • If you don’t sign a contract with them (like they sign with their client companies), then you have no obligations to them.
  • Agree to work only with a recruiter who shows you proof that he has a contract with a given employer.
  • You don’t need recruiters or headhunters to find a job. Talk to companies directly.

Most people who call themselves “recruiters” or “headhunters” are little more than wild dogs chasing the same candidates and jobs. Avoid the feeding frenzy. The odds you’ll get bitten severely are pretty high.

Are all those “online recruiters” for real? Why do several of them call you about the same job? What obligations do you have to them? (Do they have any to you?) Can you get screwed working with more than one of them? Can you avoid the dogs of recruiting?

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Harvard Webinar Audio: Can I stand out in the talent glut?

Last week I did a webinar for hundreds of Harvard Business School alumni, titled Can I stand out in the talent glut? The presentation was largely based on the ideas and methods that I talk about in How Can I Change Careers? (Which, by the way, isn’t just for career changers. It’s for anyone who wants to stand out.)

Talent glut? Yep — and you’re part of that big clog of talent stuck in the Employment System, trying to land a job. Big bucks are conspiring to keep you from getting together with the manager who needs to hire you — and HR departments are playing along. In fact, they’re paying along, to the tune of billions of bucks.

Listen to the audio (approximately 7 minutes), and please chime in on the discussion:

Why is it so hard to stand out? Simple: Everyone is dumbing down, pretending jobs come from key words and databases. And employers have come to believe that the more they spend acting stupid, the more successful they’ll be!

In the next post, we’ll get more specific — we’ll “run the numbers” and listen to a little more audio. But they’re not my numbers. Though I’m not a number-crunchin’ guy, I know that if I just wait long enough, there’s an Ask The Headhunter subscriber out there who will step up to help. And one did.

An experienced CEO named Mike, with a specialization in finance, actually ran the numbers for me, after he got burned by one of the job boards — TheLadders. After wasting 14 months applying for between 600-700 C-level jobs on TheLadders, he now describes that “exclusive” service for “$100k+ jobs” as “a long-shot Powerball lottery tucked inside a well-oiled public relations machine.”

(Maybe Ladders CEO Marc Cenedella would like to use that line in one of the daily e-mails he blasts out to all those C-level executives who pay him for lottery tickets every month.)

We’ll cover Mike’s scathing analysis in the next post, but this isn’t about TheLadders.

This is about Can you stand out in the talent glut? By the time we got done with the webinar last week, lights seemed to flicker on in a lot of Harvard MBA heads: This ain’t rocket science.

So stick around. We’ll talk about the daunting challenges you face landing that next job, and we’ll talk about getting past them. (And you don’t have to be an MBA or a C-level exec to understand it.) You might be surprised at what works, but you probably already know what doesn’t.

(Anybody want to take a guess what our friend Mike calculated are the odds that a Ladders member will actually land a C-level job through TheLadders? Harvard folks who attended the webinar: Please keep it under your hat for just a little bit, and let others take a stab at Mike’s estimate!)

[UPDATE: For more audio from the Harvard Business School webinar, and for the odds of landing a C-level job through TheLadders, see TheLadders: A long-shot Powerball lottery tucked inside a well-oiled PR machine.]

Harvard Webinar: Can you stand out in the talent glut?

This is a special posting connected to the Harvard Business School Career Management Webinar I presented on November 3, 2010. I’ll add more content here after the event — but the main purpose is to answer questions we didn’t have time for during the hour, and to carry on the discussion.

Can you stand out in the talent glut?

Please post your questions and comments below. Thanks for joining me!

[UPDATE: Don’t miss this audio excerpt from the webinar!]

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Readers’ Forum: How I got the job – Talking shop!

The October 19, 2010 Ask The Headhunter Newsletter is a special edition. A reader shares his story, about how he talked shop to meet the people who led him to the manager who hired him:

Nick,

I got the job! Finally, I will be moving to [new city] for a great job. I still don’t believe what I was able to accomplish with your guidance.

I got a job:

  • In my target industry,
  • In my target city,
  • In my target role,
  • At a high level and not an entry level.

All of that despite the fact that I was unemployed for 10 months, was moving to a city where I didn’t know anyone, and had little experience in that industry.

In this economy, I have found that submitting my resume to HR yielded no results in a year of trying. The only way I had any success was networking my way to the hiring manager and talking shop. And all my skills in that area came from you.

Ordinarily, the newsletter is not archived online. You can read the whole thing only if you subscribe. But this week’s edition is so important that I’ve archived it, and you can find it here: How I got the job: Talking shop.

Please read the full column online. Then join in the discussion:

Can you really ignore job postings, toss out your resume, and go have fun meeting people to win the job you want? I think yes. So does the reader who submitted this week’s success story.

What do you think? Have you ever talked shop… all the way into a new job?

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The Nobel Prize for Jobs: The artifacts of Duh-oyyyy!

This week three men shared the 2010 Nobel Prize in Economic Science. Here’s the problem they’ve been working on for decades:

The researchers spent decades trying to understand why it takes so long for people to find jobs, even in good economic times, and why so many people can be unemployed even when many jobs are available. (Economists Share Nobel for Studying Job Market, NY Times)

Blind leading the blindThese researchers took the classic, academic “long away around” and still haven’t figured out what simple common sense tells us.

People don’t find jobs. They don’t search for jobs. They post some information about themselves online and then wait like doofusses for jobs to come along.

Employers don’t search for new employees. They post job descriptions (a decade ago they ran classified ads) and teams of HR “recruiters” sit on their duffs in front of computer displays waiting for who comes along.

“Who comes along” usually isn’t worth hiring. So, what are these researchers really studying?

They’re studying the artifacts of Duh-oyyyy! They’re not studying the behavior of markets or the behavior of job hunters and employers. They are distracted and mesmerized by the artifacts of the mechanical process of sorting data.

The failure of job hunters and employers to come together “even when many jobs are available” has nothing to do with economics.

It has to do with the mindless process that promotes random job hunting and random hiring. Where in the Nobel Laureates’ reports is a description or analysis of the machine that grinds up job hunters and employers alike, without spitting out “matches?” Where is their prescription for beating the system to get the job done?

Life is short, for people and for companies. The prescription is simple. Go find the people you really want, and go find the companies you really want to work for. Don’t take what comes along.

These researchers’ explanation addresses the complications that come from searching for jobs and job candidates: it takes time for unemployed workers to be matched with the proper opening, since people are not identical, cookie-cutter units, and neither are jobs.

It takes time? Time is wasted because no one acknowledges that the Employment System we rely on has no clothes. I love the total failure to attribute any responsibility to anyone or anything: “it takes time for unemployed workers to be matched…” Duh-oyyyy! Why is that? Why does it take time and who or what is responsible?

How do you get a Nobel when you fail to answer that basic question?

Gee-whiz. “Neither people nor jobs are cookie cutter units?” Gimme a friggin break. The Employment System treats both exactly as cookie cutter units: records in databases, sequences of keywords, lists of skills, bits of data waiting to be matched at the level of letter combinations.

The scientists working on this problem need to pull out Occam’s Razor and start cutting through the bullshit. They problem they describe is not an economic phenomenon. It’s an artifact of the systemic robbing of employers and job hunters. Employers are systematically deprived of their workers, and job hunters of jobs, while everyone is off blindly roaming the jobs and resume databases.

This is not Nobel science. If you want a job, figure out who does the work you want to do and go hang out with those people. They will quickly help you determine what additional training you need, introduce you to the right people, guide and advise you toward a job.

If you want to find a good worker for your business, go hang out with people who do the work you need to have done. Learn from them who can do the work, ask for recommendations, and then go to the person you want and talk shop with them.

Stop washing your hands with gloves on. Get out of the databases and go talk to the actual people and companies.

The idea that Nobel laureate economists are missing the simple explanation suggests no Prize is warranted. The researchers are blinded by the process business uses to find new hires. Yet they don’t say one word about the fact that today, in the midst of what is arguably the biggest glut of unemployed, talented workers we have ever seen, employers and job hunters alike rely almost exclusively on a system that does not work. The Nobels aren’t seeing or reporting that the emperor has no clothes.

I mean, what are Nobel scientists for, if not to point out The Naked Embarrassment?

This is not an economic phenomenon. It’s a simple racket. Employers are being scammed by the behavior of an HR profession that is content to “interview who comes along,” and by the likes of CareerBuilder, Monster.com and an Employment Industry which is glad to deliver “what comes along.”

The researchers spent decades trying to understand why it takes so long for people to find jobs…

Duh-oyyyy!

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Readers’ Forum: Where can I find good small companies to work for?

In the September 28, 2010 Ask The Headhunter Newslettera reader asks:

I’m interested in working for a smaller local company. The real challenge seems to be finding that small company. How should I proceed?

Here’s the short version of my reply. (You’ve got to subscribe to the weekly newsletter to get the whole story!)

There are a lot more small companies out there than there are big ones. While many don’t spend to advertise jobs (because they prefer to hire via word of mouth), you will find them in the business pages of your local newspaper—in articles, not in job ads.

Small companies will refer you to one another simply because they rely on one another for business introductions. While one may not be your exact cup of tea, its president (or receptionist) may introduce you to another that is. This chain of connections is how they do business with one another, and it’s a great way for you to navigate through the small-company community. It’s also a very good way to vet each company, by asking others about its reputation.

Where do you find good employers to work for? Obvious question, eh? Well, don’t tell me you find them on job boards. I want to know where you go in physical space to actually meet people and learn about companies you might want to work for. It seems people just don’t do this any more. “Let’s do lunch” used to be a pretty good thing till self-interest destroyed it.

Me? I like nothing more than hanging out and talking to people about their work, especially if I get to visit their company.

How about you? Where do you find good companies to work for?

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Readers’ Forum: How to get the hiring manager’s attention

In the September 14, 2010 Ask The Headhunter Newslettera reader asks:

I know that a local company has new positions in the works, but I can’t get anyone to talk to me. The personnel office doesn’t return calls and I don’t know how to reach the manager. Is my only alternative to send a resume and hope it is seen by the district manager? 

Here’s the short version of my reply. (You’ve got to subscribe to the weekly newsletter to get the whole story!)

No, don’t give up yet. Call the company’s sales department—those calls always get connected. Ask for advice.

Sales reps are usually talkative as long as you don’t waste their time. Be polite and be respectful. Learn all you can, then ask for a referral. “I don’t want to apply for a job until I learn more about the operation. I’d really like to have this kind of discussion with someone who works in the department I’d be applying to. Can you recommend someone—other than the personnel office—who might talk with me? I’d be beholden to you.”

In the newsletter I explain what to say to the manager when you finally make contact. (For detailed advice about how to give managers what they’re looking for, see the section titled Put a Free Sample in Your Resume in the Answer Kit: How Can I Change Careers?) But the main message is to contact people peripheral to the hiring manager to establish direct contact. In other words, to get introduced. Don’t waste your time with the personnel office or with a blind resume.

Never send a blind resume. Make a good contact and get introduced to the manager. Most important: Have something useful to say.

Approaching the hiring manager through the sales department is not a ruse; it’s honest, but it’s also clever. It’s just one legitimate method for sidestepping the HR office to talk to the hiring authority. I’m sure you know other ways to do it.

Got tips? That’s what this edition of the blog is about: Your suggestions and stories about how to get the hiring manager’s attention. Please post them!

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Pissing on the applicant

In a private response to HR’s #1 job: Poisoning the well?, a reader sent me this question:

Is there any point in attempting to negotiate with thug companies that agree on a rate, say they’re going to extend an offer, then the offer comes in at 66% of what you thought was a done deal?

Forget about companies that poison their own well. That’s bad enough. This employer is pissing on the applicant.

My response:

If you are really ready to walk away anyway, push the paper back at them and say, “I’m ready to sign for the amount we agreed on. Not a penny less.”

You’ll learn quickly whether they’re really thugs. Then consider the rule my mentor taught me years ago: Never work with jerks.

I deleted a couple of more choice sentences in my reply to this reader, because I believe that no matter how ticked off you get at an employer or a headhunter, don’t ever go off. Bite your tongue. Swallow your bile. Until you get a chance to tell the story to someone else who might consider working for the jerk.

I couldn’t make this stuff up if I tried.

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Readers’ Forum: How should I choose a new career?

In the August 17, 2010 Ask The Headhunter Newslettera reader asks:

Changes in the economy and in my industry have left me jobless, and my career has become a dead end. It’s time to move on. How should I choose a new career? My problem is how to select one where I can transfer my skills. Any suggestions?

Here’s the short version of my reply. (You’ve got to subscribe to the weekly newsletter to get the whole story!)

Do not look for jobs that seem to require the skills you used at your last job. That will limit you. Pick a business you want to work in and figure out what it needs. Create a list of functions and tasks to help you sort it out. Build a flowchart. This takes research and effort. No employer will do it for you. You need to figure it out, and you may have to talk to a lot of people to do this. That’s good, because the massive effort will help you to identify work that motivates you, and to weed out jobs you’re pursuing for no good reason at all.

Then, while focusing on the work, look at your most basic skills. Restructure them. Reorganize them. Draw up a simple plan showing how you will apply them in new ways (new to you) to do some aspect of the work. If you believe you can pull it off, there’s the career to pursue. (To avoid stepping into something unexpected, don’t forget Due Diligence: Don’t take a job without it.)

Understanding the work helps you rearrange skills you already have to do something new—and that makes you a potent job candidate. Be realistic, but be aggressive. Drive your new-found interest until it dies, or until you get where you want to go.

(I discuss the parameters of career change in five detailed sections in the Answer Kit: How Can I Change Careers?)

There’s a lot of controversy about how to change careers. Some counselors advise taking aptitude and psychological tests. While those may be helpful, I think the farther from yourself you set the locus of control, the less likely you are to generate the honest self-motivation necessary to succeed. In other words, while it’s good to get help and advice, you need to figure it out yourself.

Have you changed careers? Know someone who has done it successfully? How?

What’s great about the Ask The Headhunter community is that every question is best answered by the real experiences of real people. So please pile on!

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Readers’ Forum: Capitalizing on good contacts

In the August 3, 2010 Ask The Headhunter Newslettera reader asks:

I had a Talk to Nick call with you recently. I am following your advice to the letter, and I am building a network of contacts. I now have about 30 – 40 great contacts in my field in the city I’m targeting. I certainly am not surprised that I haven’t stumbled on the right opportunity yet, but I was wondering if there is any additional way I can leverage the people I’ve already met.

Now that I keep trying to meet more people, I feel like I am collecting lots of contacts rather than utilizing the contacts I have already made. I am visiting my target city next week. I will try to set up meetings with hiring managers that I have already had phone conversations with, in order to deepen the relationships. My question is: Is there any specific gambit I can use in these face-to-face meetings to get more directly to my point of getting a job in their company?

I do what you say and don’t talk about jobs and only talk shop. But how do I make the shift to talking about a job without sounding like a salesman? I just fear that I will ruin all the trust I put into the relationship by asking for a referral.

Any insight you could give me in order to make these face-to-face meetings effective would be helpful. Thanks again for setting my job search and my life on the right track. I have not gotten a job yet, but I am persistent and confident. You have single-handedly guided me from being someone who doesn’t know how to network to a master in three months. People I talk to on the phone tell me how they wish they could network as effectively as I do.

Here’s the short version of my reply. (You’ve got to subscribe to the weekly newsletter to get the whole story!)

Once you’ve established good relationships with all those new contacts, it’s time to harvest some useful advice from them. “I’m going to be in your city on business in a couple of weeks, and I wanted to ask your advice. While I’m there, I’d like to meet some people who know Company A and Company B… Are there people you would suggest I meet while I’m out there, on a casual basis, to explore job opportunities?”

Meeting new people and talking shop is a great way to expand your network in a friendly, honest way. (Who wants to be a brazen careerist???) So, where is that line? When can you shift a friendly conversation about work, to ask the other person to help you with a new job?

Have you helped someone who asked you in just the right way? What did they say that kept it comfortable?

This is what makes the world go ’round, folks! Please share your experiences and the subtle methods you use to advance your career without losing your friends!

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