How to Say It: Hire me, I’m a job-hopper

In the Q&A section of the September 1, 2009 Ask The Headhunter Newsletter we’re talking about how to convince an employer to hire you (or even just to interview you) when your resume reveals you have “jumped around a lot.”

I’ve offered some perspective and suggestions to the reader who asked the question in the newsletter. Now I’m asking you to advise how this reader should say it to the manager.

Why should an employer consider this applicant, much less hire him, if he has had four different jobs in four years? What should the applicant say to merit an interview or a job?

(Don’t get the newsletter? Sign up, and the next time we discuss a topic like this you’ll have the whole story! But feel free to chime in now anyway!)

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Those pesky job application forms

A reader asks:

How should I respond when an employer asks for my social security number on an application form or in an interview, before I have agreed to the job?

The advice I offer about this makes some people shiver… You want me to mess with a form???

Yah, it’s a piece of paper. The company hasn’t yet invested any time in you. We’re talking about a dumb piece of paper.

Use all zeroes or nines or any number. On online forms (you have to put something in there or it won’t let you continue with the rest of the form), this makes it clear that you are not trying to “forge” a number. On paper forms, just write a note: “Sorry, I don’t divulge SS# prior to meeting with an employer and establishing mutual interest.” Online forms usually have a “comments” section; add that statement when you’re done. Again, you don’t want it to look like you’re playing games.
 
In person, I’d say the same thing. Until a company is ready to make an offer, you prefer to keep information that might subject you to identity theft confidential. You’d be glad to share it, of course, if you are hired.

Companies simply have no business with your SS# before they hire you, no matter what they claim. Of course, they may like to have it, but you are not obligated to give it to them. But be positive when you explain this: “I’d be glad to share private, confidential information with you once we have established a serious mutual interest in working together. I’d be glad to invest as much time as you need to meet, talk and decide whether we are a match. Would you like to schedule an interview?”
 
Some personnel jockeys will get really incensed, but the irony and hypocrisy becomes clear when you consider the problem from another perspective: Go Pound Salt.

Others will respect your privacy and let it slide. This tells you who is flexible and who isn’t — an important thing to know before you join a company.

You must decide what kind of risk to take — getting rejected because you didn’t fill out the form “properly” or risking your identity.

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Why job interviews suck

And people ask me what’s wrong with America’s Employment System. One of the biggest problems is that most job interviews suck.

There’s a book called 501+ Great Interview Questions for Employers and the Best Answers for Prospective Employees. And just today Cheezhead re-published Monster.com’s “list of 100 interview questions that candidates should always be prepared to answer.”

Might as well give a frustrated, angry, desperate job hunter a loaded gun.

But I also have a kinder, gentler, more pointed perspective. In my interview fantasy, you walk into a job interview. You smile broadly at the interviewer, shake hands, and sit down in the interview chair.

You lean forward and say, “Look, we both know why we’re here. You have questions you want to ask me. And you will judge me based on my answers.”

This is where you drop that baby — that big fat book full of Q&A’s — on the interviewer’s desk.

“So let’s cut the crap. Let’s save one another a whole lot of time.”

Slide that sucker across the manager’s desk. “Here you go. Your questions and my answers.”

Smile again. “You can waste your time and mine. Or do you want to talk about the work you need done and how I can improve your bottom line?”

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Unfair interviews are best

In the previous post, we’re discussing how to commandeer a job interview so you can actually help an employer see how you’ll do the job. If the employer has a brain, you’ll get the job.

On that thread, readers Bonnie and Janet point out an interesting “policy” that many HR departments have. They don’t want you to do anything out of the ordinary in your interview. HR wants you and the hiring manager to stick to the interview script.

Why?

Because that makes the interviews fair for all candidates. Ask the same questions and use numerical scoring to ensure everyone is treated the same. You know — just like you do when you go on a date. Treat everyone the same so they all have an equal chance of getting a marriage proposal from you.

Say what?

This is where HR gets totally idiotic. “People are our most important asset.” My ass. “We celebrate diversity.” My ass. How can a company hire the best people when it treats everyone the same? If you go on a date with a clod, should you invite them on another date — to be fair–, just like you would someone who was absolutely wonderful?

I repeate: This is where HR (and perhaps the law) go goofy.

Five minutes into an interview, I can tell whether a candidate is capable of discussing the work on a much higher plane than other applicants — and you can bet your bootie I’ll take the discussion in that direction. Because the candidate earned it. I’ll ask different questions and I’ll engage more enthusiastically. I will use highly discriminatory judgment. (Remember when “to discriminate” was a good thing? Discriminate: “to make a distinction”, “to use good judgment.” When people ask me, “How can I stand out from my competition?”, I tell them that an employer had better be able to discriminate between high quality and low quality.) I’m celebrating the candidate’s ability to be totally unfair to her competition — because she blows them all away and that’s the candidate I really want to talk to further.

I have no interest in being fair to job applicants once it’s time to judge them. And the purpose of an interview is to judge. I want the best ones and I want to treat them differently. I want them to be totally unfair to their competition by showing me skills, aptitude, attitude and motivation that sets them apart. That makes them stand out.

I’ll change my interview questions as a discussion progresses in an effort to find the very best candidate and in an effort to give that person an edge on getting the job. I think any interviewer who doesn’t is a danged fool running his organization headlong into mediocrity.

I don’t want to recruit or hire fairly. I’m glad to behave differently toward people who demonstrate that they stand out postively from their competition.

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How to Say It: I’m taking over this interview…

In the August 25, 2009 edition of the newsletter, I discuss A Killer Interview Strategy. (Don’t get the newsletter? Sign up. Sorry, it’s not archived. This special “rollover” feature from the blog is for newsletter subscribers… a place to discuss what’s in the newsletter and your ideas about it.)

You advise “doing the job in the interview.” A manager isn’t going to understand that I want to demonstrate what I can do, and might not like the idea of me taking over the interview. If I want to make this suggestion, how do I say this to the manager without getting the boot?

Wowee, you’d be surprised how many managers are shocked when job candidates actually suggest showing how they’d do the work… right there in the interview. In this week’s Q&A feature in the newsletter, candidate Gerry leaves the manager with his jaw on the floor. And gets the job without a traditional interview.

How would you introduce an offer to show what you can do? Ever tried it? How would you say it? Ever get booted out of an interview for being “so brash?” Or, did it get you an offer?

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How to Say It: Beat the stress interview

Line ’em up and shoot ’em. That’s the approach some companies take to interviewing job candidates.

Some employers like to put job candidates through “stress interviews.” They set up a panel of interviewers who lob rapid-fire questions—like tomatoes—at the candidate. They watch to see how the candidate deals with the stress. I think this is ridiculous, unfair, insulting and not very productive. I want to tell these people to cut it out. How should I say it so that I’ll come across as responsive and “a cut above” the meek applicant?

That’s the question a reader asked in this week’s Ask The Headhunter Newsletter. (Get the whole story. Sign up for your own free subscription.) My advice is in the newsletter, which is not archived. I’ll post it here after readers chime in.

Do you stand there and catch the tomatoes, or do you do something else? Tell us.

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How to Say It: Last words in the job interview

Your job interview is almost over. You want to stand out, to be memorable to the hiring manager, to close the deal, to get an offer… What should you say?

That’s the topic of the August 4, 2009 Ask The Headhunter Newsletter. (You don’t get it? Then you… don’t get it… So get it. It’s free.)

If you missed the newsletter, I’ll post my suggestion about this baffling challenge. But first I’d like to hear from you: What do you say at the end of your job interviews to cinch the deal?

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Forum: Did this new grad ruin an opportunity?

In the Ask The Headhunter Newsletter I introduced a new feature recently: the Readers’ Forum. I ask you how to answer a question, solve a problem or deal with a situation. So step right up…

In the July 14 edition, I published a Forum question from a new college graduate. She enthusiastically tells a company she wants to work there. So the company makes an offer — and thinks the applicant’s acceptance is a foregone conclusion! Meanwhile, the new grad has two other jobs cooking… and asks for an extension on the time to make a decision. The company gets ticked off…

I’m a fresh grad and I just received a job offer from a company I really want to work for (Company A), but I have a pending interview at Company B.  Company A gave me 24 hours to make a decision, and just before the deadline ended, I asked for an extension of less than a week’s time, explaining that I want to evaluate all my options.

The person who interviewed me then told me they were surprised about this because in the interview I told them that I would be prioritizing Company A over my pending application at Company C. But at that time I didn’t see Company B as an option yet. She said that one of the reasons they offered me the job is because I seemed to have a strong interest in the company and because I sent them a thank-you note that reiterated my interest. In fact, they were leaning toward another candidate but because I seemed “100%” about it, they chose me. Nonetheless, she gave me an extension for my final decision.

Should I apologize to her? I still want to work for the company, and I am planning on confirming it in a few days. I don’t want to have any bad blood between us. Did I mislead her in the interview when I told her my thoughts at that time? Should I not have sent a thank-you note? I thought these were the things interviewees usually said/did during interviews. Could they rescind the offer because my interest level waned a bit after they gave the offer? What should I do?

Whoo-wee! Good news, bad news! Did this new grad blow it? I’ve already shared my thoughts with her via e-mail, and I’ll post what I said later on. I even wrote an article about this sort of situation… quite some time ago.

But this is the Readers’ Forum. And you’re up next… What’s up with this situation? What would you tell this new grad? Was she wrong to express her interest during the interview? Or does the company representative have a screw loose? Is an apology due?

LIVE Ask The Headhunter WNYC Radio – July 9

Join me for LIVE Ask The Headhunter on WNYC public radio on Thursday July 9, 10:40am ET, on the Brian Lehrer Show. WNYC is at 93.9 FM, 820 AM. And on the web at wnyc.org.

Topic: Consulting gigs. How to get them, keep them and deal with the crunch in today’s economy.

And I’ll (surprise?) Brian by explaining how the consultant’s approach to sales should be the job hunter’s approach to job interviews.

***** Update

Enjoy the audio! 20 minutes, no commercials.

I’ll be doing a special Ask The Headhunter Q&A segment with Brian Lehrer on WNYC New York Public Radio each week during July. Next week: Job boards.

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Top 10 Stupid Inteview Questions: #8

Reader Mike Urbonas did a nice post about my 1997 book (not to be confused with the new book, How to Work with Headhunters) … Thanks, Mike! … But that’s not what’s so cool about his post.

Mike brings up an old story published by Mr. Angry (Melbourne, Australia) that’s very instructive and a good reminder that just because some guy is asking you stupid questions in a job interview doesn’t mean you have to behave stupidly, too. Pointless Interview Questions actually conks us all on the head — and rips interviewers a new one.

Top 10 Stupid Interview Question #8 (well, maybe it’s #7) that a recruiter asked Mr. Angry:

How would you move Mount Fuji 1/2 a kilometre to the South?

And part of Mr. Angry’s let’s-come-back-to-reality response:

How could that possibly benefit the business?

Why do employers ask stupid interview questions? Mr. Angry reveals the sad truth — interviewers can’t justify the canned questions they ask. They’re asking them simply because they read somewhere that asking what animal you’d be if you could be any animal reveals deep truths about a candidate… Gimme a break.

Mr. Angry’s transcription of his interview is a must-read. His handling of the interviewer is funny, but it’s much, much more. His responses are dead-on. All kidding aside, I’d use a personalized version of what he said to the interviewer without hesitation.

Thanks, Mike. Mr. Angry — kudos to you!