We don’t need no stinking references…

So, why do employers ask for references, then never bother to contact them? Guess they don’t really need no stinking references, eh?

A reader asks:

I found a job listing on Craigslist that interested me. I did some homework and liked what I found out about the company, and I sent my resume and cover letter. I received a response quickly and was given an interview the following day. The interview went really well, and was told a decision was going to be made quickly.

I received an email four days later telling me they were close to a decision, and would like references from me. I replied within minutes (thanks to a smartphone). Three days later, I got a job offer over the phone. After checking with my references, I found this company never called them. Why is that, do you think? Do they just want to see if I can list three people without my last name? I don’t get it. Is this commonplace these days? Another company I applied to asked as well, but never called any of them. Any ideas?

Congratulations on the offer. You’re asking a very good question. Not enough companies actually check references. Fewer job candidates check a company’s references before accepting an offer. This is a mistake on both sides.

But yes, it’s common for a company to ask for your references but not to check them prior to issuing an offer. Someone in HR may follow up with them later, after you’ve already started work. That’s pretty useless at that point for you, isn’t it? But if something negative turns up, you could get fired.

All of this points to the really big problem: HR does things simply because “that’s how it’s supposed to be done” – even when they don’t actually do it!

It’s idiotic.

Just make sure the company you’re joining is a good one. Never accept an offer just because the money’s good or “because they want you.” This article might help: Peeling The Offer.

Have you ever accepted an offer, only to find the employer never really checked the references it requested? If you’re a manager, do you check references? If you work in HR, and you collect references but never check them, why pretend?

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Readers’ Forum: Just 2 weeks off? Are you nuts???

In the October 26, 2010 Ask The Headhunter Newsletter, a reader asks:

One thing that has kept me from seeking other employment is that I don’t want to lose the four weeks of vacation time I’ve built up. Are vacation benefits negotiable?

Everything is negotiable, but not every negotiation is winnable… The position many companies take has never made sense to me. They claim they wouldn’t be able to keep a lid on vacation policy if they were to negotiate special deals with new hires. “We must be consistent and fair.”

But I look at this another way. Vacation time is not a benefit, but a form of compensation… Wait until the offer has been made, then diplomatically and matter-of-factly explain that just as you are worth the salary level you have attained, you’re worth the vacation time, too.

(The rest of my suggestions are in the newsletter. Subscribe now — it’s FREE! Don’t miss getting the whole story next week!)

Employers will ask for your salary history, and base a job offer on it. So when it comes to vacation time, why do they want you to start back at square one? More vacation is good for the gander! Just 2 weeks off? Are you nuts???

Did you leave your vacation time behind, or did you negotiate it? What’s your story?

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Stupid interview animals: No soap, RADIO!

MediaBistro led me to the latest career advice in Fortune.com’s Ask Annie column: Employer’s Wacky Interview Questions. I don’t know what’s wackier: the questions, or that Annie Fisher really believes that the mission of career advisors is to come up with clever answers for them.

Get this question from an Ask Annie reader:

Yesterday an interviewer asked me, “If you were an animal, what animal would you be?” I was so surprised that it took me a few minutes to come up with an answer. I said I was like a dog, “loyal to a fault” — which made sense, since I stayed with my last employer for 17 years, despite having had other offers — but I couldn’t really tell from his reaction if that was a good response or not.

A good response? About what animal you would be?

Fisher answers with an anecdote to encourage confused job candidates to play guessing games:

J.P. Hansen, president of Omaha-based Hansen Executive Search, was once asked the Barbara Walters-esque what-animal-would-you-be question in a job interview. His answer: A jaguar. Why? Hansen explained that “the jaguar is very versatile, able to patiently wait for its prey for hours on end, then pounce with lightning speed and grace. Plus, it’s a cool car!” The hiring manager who was quizzing him smiled, reached into her purse, and pulled out her car keys — with a Jaguar emblem on the key chain. Hansen got the job.

What luck! Another winning answer to one of the Top 10 Stupid Interview Questions!

Next, Hansen explains the “strategy” behind these idiotic queries:

“The job market is so tight right now, with so many candidates available whose backgrounds and qualifications are so similar to one another, that some hiring managers try to find an ‘aha!’ moment where they can trip you up, or get you to reveal something you didn’t plan to say,” he says.

Aha! The interviewer doesn’t know what the F she’s doing, so she tries to trip the job applicant with… Do you walk to school or carry your lunch (heh-heh…)?

Since there is no way to predict what you might be asked, how do you prepare? Hansen… says job seekers need to go into interviews with enough confidence to handle any wacky question that might come up. The only way to get that confidence: Prepare, prepare, prepare.

Prepare what? A Noah’s Ark of rejoinders that might reflect the pets (or cars) that some wacky interviewer owns? Fisher wraps up the article with a plug for Hansen’s book about interview animals. The caution to job hunters is clear: You’d better stock up on interviewer-approved answers to dumb-ass questions, or you’re not going to get hired. And here’s a book full of ’em…!

Is it any wonder employers think there’s a talent shortage during the biggest glut of unemployed talent in American history?

  • There just aren’t enough job applicants who know what animal they want to be!
  • Today’s job hunters just haven’t got a heh-heh clever explanation for their greatest weakness, and,
  • They can’t tell you where the hell they see themselves in five years (as though the company in question is likely to be in business in five years…)

Like most of life’s mysteries, Why should I hire you? has a Zen sort of “best answer.” That is, another question: The most important question in an interview:

“Would you like me to show you how I can help increase your profits if you hire me to do this job?”

If the interviewer doesn’t get that, you walk. Imagine taking a job with a dope who hires you because your answer is a match to the keys in her purse. Lotsa luck. My good buddy Nancy Austin explains it simply: Beyond the Trick Question. (Her article includes a hiring manager with a lu-lu of a Stupid Interview Question of his own.) Nancy’s article is all you need to know to interview like an adult.

But Fisher and Hansen need to consult the nearest ten-year-old who knows the joke about the trick question. (HR execs, please pay close attention.) Most kids are exposed to this famous childhood gotcha, and are thereby innoculated against embarrassing themselves later in life. This joke is told in a group, where one kid is set up as the sucker by the others, who all know the story:

The Joke: Two elephants are sitting in a bathtub, scrubbing away. One elephant pauses and cries out to the other, “Pass the soap!” And the other elephant shouts back, “No soap! RADIO!”

All the kids burst out laughing at the hilarious rejoinder and they slap one another on the back with glee. The sucker in the group cracks up, too and exclaims how funny it is — only to be mocked by the rest because there is no joke.

The story and the rejoinder are nonsense, of course; designed to determine whether the kid is so desperate to “belong” that he’ll suspend his common sense, his honesty and his integrity. Just like the foolish job applicant who goes along with the even more foolish hiring manager — both suckered by some “career expert” who is clueless about how to have an intelligent discussion about the work at hand.

Even ten-year-olds get it. An entire industry — the career industry — continues to embarrass itself by trying to con job hunters and hiring managers into pretending they’re silly elephants sitting in a tub.

This is no joke. It’s time to grow up and interview like adults.

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Readers’ Forum: Why interview when there’s no job?

In the July 27, 2010 Ask The Headhunter Newslettera reader asks:

Rather than chase job listings, I took your advice and picked three companies I really want to work for. This is fun, because I work harder when I am totally focused. I did extensive research, identified the right managers, and arranged introductions. What if they don’t have any jobs open? Isn’t that a waste of time?

Absolutely not. These are still the people you want to get to know and stay in touch with.

About 60% of jobs are found through personal contacts. The managers on your list are your best new personal contacts — whether they have a job for you or not. Your investment of time is a good one because they could lead you to your next job even if they don’t hire you. But take note: You must be credible if you want your contacts to be productive.

(You’ve got to subscribe to the weekly newsletter to get the whole story!)

Job hunting isn’t about getting a job. It’s about getting known. As you’re starting to see, your credibility is greatest when you approach companies and managers you really want to work for. When you’re motivated and know your stuff, managers take notice. When you meet with managers you care about, that’s what makes the outcome productive.

How much time do you invest in getting to know people you’d really like to work with? Even if there isn’t a job to talk about?

And, how do you go about it?

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Readers’ Forum: How can I compensate for job requirements?

Discussion: June 22, 2010 Ask The Headhunter Newsletter

(You’ve got to subscribe to the weekly newsletter to get the whole story!)

A reader says:

What do you do when the employer interviewing you has four requirements but you meet only three of them—yet you know that you’re the best person for the job? How can I turn this kind of situation into a job offer?

How indeed? In today’s Q&A column in the Ask The Headhunter Newsletter a reader didn’t meet the employer’s list of requirements. Is the job interview over? I think it can be salvaged.

What’s your advice to this reader? Better yet, has this happened to you? What did you do to convince the manager? Did it work? If you’re a manager, can a candidate compensate for job requirements?

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New grads in job interviews

I just read an article full of advice for new college graduates going into job interviews. It’s on BNET: Fred Ball: Killer Interview Skills for New Grads.

I’d love to know what the Ask The Headhunter audience thinks about Ball’s tips. I’ll add my two bits later.

Are the tips realistic?

Will they help kids get jobs?

Will the employer be impressed?

Best parts, worst parts?

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How to Say It: How’d I do?

Discussion: May 18, 2010 Ask The Headhunter Newsletter

A reader asks How to Say It:

At the end of a job interview, I don’t like to leave without finding out what the manager thinks of me and what’s going to happen next. That sounds obvious. But how do I say this: How did I do during the interview? What are my prospects for moving forward?

You just said it. It’s up to you to ask it!

Many people feel awkward about these questions, but the questions are not only advisable, they are necessary. You just invested all this time talking to an employer. (She’s getting paid to do it; you’re not.) So get something back for your investment…

Try this: “Thanks for taking time to meet and talk about the work you need to have done. Based on our brief meeting, please give me a grade. If this had been an employee performance review rather than a job interview, would you keep me or fire me? Give me a promotion and a raise or transfer me out?”

If this seems assertive, I think it’s far more risky to go home and sit by the phone waiting for a “call back.” Find out now how the manager views you.

What do other readers think? Do you have a better way to ask these questions? Or is it best to stay mum when the interview is over so as not to upset the applecart?

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How to Say It: Here’s how I’ll do the work

Discussion: May 18, 2010 Ask The Headhunter Newsletter

A reader asks How to Say It:

Your book has been very helpful in preparing for my interviews. But I seem to lock up during the part where I am telling the hiring manager how I will do the job. I’m reading that section for the third time. What’s the best way to explain it? I mean, to say it?

Well, you just pick up the tools… and do the work. Does that sound a little bit odd? Maybe some other readers can explain it better…

A call-out to ATH regulars! What’s your rule of thumb for talking to a manager about how you will do the job? How can this reader wrap up the interview with a compelling explanation or presentation?

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Readers’ Forum: Grand theft HR

Discussion: May 4, 2010 Ask The Headhunter Newsletter

A reader asks a tough one:

I worked in HR for four years. Now I am a convicted felon who is trying hard to get back into the workforce. The charge was grand theft. I have paid my debt to society and now I find that companies do not want to give me a chance. I am qualified for administrative work and I am more than willing to start at the bottom. Do you have any tips or advice on what a person with a criminal record can do to at least get my foot in the door? (I was convicted in 2008, so I do understand that my charge is still new. But I refuse to believe that because of one bad choice, I am doomed to unemployment forever.) Thanks.

The economy isn’t bad enough. Try laying a conviction on top of it!

All suggestions for this reader are welcome, but I’d like to especially encourage managers to think about this one… What could this reader do to convince you to take a chance?

If you’re not a manager and you were facing this situation (come on, you may be a saint, but pretend…) what would you do to show a manager it’s worth giving you an honest shot at a new start?

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How to Say It: Is this a good place to work?

Discussion: April 27, 2010 Ask The Headhunter Newsletter

A reader asks How to Say It:

When I’m in a job interview I figure I get very limited time to figure out whether this is a company I really want to work for. (Even if they decide to make me an offer!) So here’s what I’m trying to figure out how to say. What can I say or ask that will give me the best idea of whether a company is going to be a good place to work?

Hey, I know this one with my eyes closed… And I’ll share my suggestion after the rest of you post your ideas. How do I know this is a good company to work for?

How do you say that?

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